Corona, CA 92880 (714) 343-7974 (C) OPERATIONS MANAGEMENT Strategic and tactical Operations professional with track record of success in a ll facets of operations management by effectively capitalizing on both new and e xisting opportunities while providing superior customer service and maintaining positive relationships with staff and suppliers. Key competencies include: * Materials Control * Warehouse / Distribution * Project Management * Shipping / Receiving * Customer / Supplier Relations * LEAN Training * Quality / Compliance * Leadership / Team Development PROFESSIONAL EXPERIENCE ALLIANT TECHSYSTEMS, Corona, CA 2008-2010 Senior Manager; Material Control, Shipping & Receiving Managed workforce in all areas of operations including customer inventory, daily feedback to customers, project management and execution of processes and proced ures. Instilled an empowered work environment within the operations group and ut ilized LEAN principles to maintain high standards within the organization. . * Effectively organized daily activities for 15 subordinates in the Material Co ntrol, Safety, Maintenance, Shipping and Receiving areas. * Site focal for property, both customer and government owed. Ensured all prope rty was properly identified and maintained. * Coordinated and executed processes and systems that ensured availability of m aterials. * Identified potential and actual disruptions to production or supply chain and developed a resolution plan. * Ensured compliance to internal and external requirements for company audits. * Ensured a steady flow of materials to the shop floor to eliminate any work st oppages. * Led team in developing and improving inventory processes through utilization of Supply Chain techniques. * Operations Teams implemented/oversaw/documented/maintained improvements such as: * Floor Space reduction leading to expansion in productivity * Reduction in workforce injuries resulting in less work hours lost * Cost savings due to improved processes which led to bonuses for the employees * Facilitated introduction of new inventory management techniques and systems i nto current processes that reduced loss of inventory. * Worked with customers to ensure on-time delivery of products. * Served as Auditor for Processes and Procedures to ensure compliancy to ISO 90 01 standards. * Provided maintenance support and vast supplier/contractor knowledge to succes sfully relocate 100,000sf facility from Corona, CA. to San Diego, CA. * Provided LEAN training for workforce that resulted in a reduction of waste th roughout the site. THE BOEING CO., Huntington Beach, CA 1987-2008 Materials Management Analyst / Project Management Specialist (2001-2008) Managed/coordinated/executed processes and systems and monitored customer invent ory demand and material assets on hand in order to ensure availability of materi als. * Ensured compliance to internal and external requirements through training and auditing. * Evaluated effectiveness of processes and provided status reports. * Led cross-functional teams of 20 employees in developing and improving invent ory processes. * Oversaw improvements contributed by the Stockroom, Shipping and Receiving tea ms. * Worked extensively on Sarbanes-Oxley audit for inventory and receipts. Michael Chiasson - (714) 343-7974 Page Two THE BOEING CO. (cont.) Manager; Shop Floor Control - McDonnell Douglas (1997-2001) Expedited workload to reduce production delays and meet schedules and interfaced with customers daily to receive and give product status. * Led team of five Safety Advocates, utilizing STOP program that reduced injuri es in the workplace by 75%. * Initiated training reviews for both Material Handling and Safety resulting in higher inventory accuracy and less injuries. * Scheduled transportation, both internal/external to meet customer requirement s, utilizing Federal Express, DHL, UPS, Orange Courier and Harbor Rail Trucking for shipping items to other facilities and customers. * Received shipments and expedited materials as required. * Monitored and maintained a chemical storage facility and issue necessary prod uct as needed. * Conducted training on Ethics, Quality, and ISO 9001 standards. * Managed tool crib function for manufacturing to maintain the proper flow of p roduction. Manager; Tool Stores and Accountability (1996-1997) Warehouse Associate; Tool Stores and Accountability (1993-1996) Production Support Dispatcher/Coordinator/Stockroom Clerk (1987-1992) Met program schedules by assuring necessary tooling / materials delivery and pro vided daily status to customers in terms of tooling / material constraints and c ommitment dates in support of program schedules. * Successfully organized and completed offload of 10,000 tools for MD-11 progra m to Italy, plus movement of 100,000 tools to an off-site location for storage. EDUCATION MA, Organizational Management, University of Phoenix, Irvine, CA BA, Business Administration/Operations Management, National University, Westmins ter, CA PROFESSIONAL DEVELOPMENT Aerospace Production Planning, Quality coursework completed. (Coastline Communit y College) Certifications: Blueprint Reading and Structural Assembly, Geometric Dimensionin g/Tolerancing, Hazardous Materials, Safety Advocate, Clean Room, Stand-up tug and Jack- stacker, Electro-static Discharge Training/Workshops/Seminars: Total Quality Management, Ethical Decision Making, Safety Training Observation Program (STOP), Behavior Observation Program (BOP), Respirator, Compass Contract, Sarbanes-Oxley Audit, Total Quality Management, LEAN Manufacturing, Process-based Management techniques Security Clearance (expired) TECHNICAL M.R.P. I & II, STC (Special Tool Control) and MAC- PAK inventory control systems AQS, ISO 9000 / 9001, OSHA Word, Excel, PowerPoint, Outlook, Access Oracle, Citrix