ERIKA ORTUNO

1001 W. Stevens Avenue, #104

Santa Ana, CA 92707
714-235-4588
eo82f872@westpost.net

SUMMARY
Document Control Administrator with extensive experience providing critical prod
uction support to manufacturing teams globally. Widely acknowledged for accurac
y and speed in implementing new item master and bill of materials. Dedicated an
d efficient with a strong commitment to doing what it takes to ensure production
runs smoothly and cost effectively. Recognized as a subject matter expert due
to deep product knowledge and hands-on experience. Loyal, honest and a good mot
ivator of co-workers. Extensive knowledge and expertise in:
* Bills of Material
* Engineering Change Notices
* Engineering Deviations * Purchase Orders
* Drafting and Blueprint Reading
* Bilingual: Spanish and English
PROFESSIONAL EXPERIENCE
ITT FLOJET CORPORATION, Santa Ana CA 1985-2009
Leading manufacturer of specialty pumps and accessories for the beverage markets
, as well as general industrial equipment, agriculture, marine and recreational
vehicles.
Document Control Administrator (1989-2009)
Administered controlled documents and maintained processes in accordance with cu
stomer and company procedures. Worked closely with manufacturing, quality contr
ol, marketing, accounting and warehouse teams in Mexico, China, US and UK to ens
ure internal and external production goals were met.
* Recognized for superior performance regularly including being chosen as Employ
ee of the Year two times, Employee of the Quarter one time and Employee of the M
onth two times.
* Interacted closely with manufacturing to rapidly resolve parts needs for produ
ct deviations.
* Assisted the engineering department as Junior Drafter and made revisions and c
hanges to documents to prevent production slowdowns.
* Chosen to be the point person to process all Engineering Change Notices and Bi
lls of Material for various product lines from seven ITT subsidiaries in differe
nt countries. The ECN's included BOM changes, new part number creations, drafti
ng changes, revision updates, and technical data.
* Authorized as only person to make revisions and updates to the Global Vault sy
stem.
* Distributed essential technical data which allowed other countries to build pr
oduct in the latest configuration.
* Controlled parts from China shipped to Mexico and US by interacting closely wi
th purchasing to ensure accurate parts orders.
* Trained all new Engineers about the products and about the document process.
* Prepared purchase orders for engineering department including tooling changes,
prototypes and other miscellaneous projects.
Cell Supervisor (1987-1989)
Assembler (1985-1987)
* Provided support on different production lines as Assembler and gained thoroug
h product knowledge.
* Promoted to Supervisor of electric motor pump manufacturing unit.
* Managed seven colleagues.
TECHNICAL SKILLS
BPCS System
Global Vault System
AutoCAD
Familiar with SAP and Word