Eric C.

Araujo
1030 N. Harper Avenue, No. 13
W. Hollywood, CA 90046
Phone: 323.203.6333
e-mail: ericarau@aol.com
SUMMARY
Accomplished Inventory professional with 15 years experience in inventory contro
ls, auditing operational compliance and people development. Recognized as an eff
ective and motivated professional with a consistent track record in delivering b
ottom-line results, improving customer satisfaction and developing strong relati
onships.

PROFESSIONAL EXPERIENCE

MACY'S INC, Cincinnati, OH 2009

- 2010
Regional Store Shortage Controller, Portland, OR
Develop, implement and validate programs and procedures to reduce shortage and
increase company profitability.
* Measurement of store's adherence to Macy's Inc policies and procedures, escala
ted issues as needed and maintained communication with corporate office.
* Management of assigned stores in all aspects of inventory and reconciliation,
delivering better than company results on a consistent basis.
* Facilitated training in assigned region on shortage reduction programs and ope
rational standards, improving overall compliance in region.
* Compiled region specific key performance indicator information and benchmarkin
g data rendering proper perspective of performance relevant to the organization.
* Perform annual cash office audits for 22 locations, trained cash office manage
rs on company cash office procedure, improving compliance.
* Work closely with District Merchant Teams to ensure all pertinent information
is communicated and carried over to stores.
* Act as liaison between upper management, district merchant organization, and S
hortage Control.

MACY'S WEST, San Francisco, CA 2006 - 2009

Regional Store Shortage Analyst, San Diego
Established and maintained company policy for assigned region, gauging needs for
policy improvement and executing strategic planning programs for future initiati
ves.
* Execute and publish store reviews and audits in assigned region, evaluating co
mpliance and progress to improve operational standards.
* Execute targeted training on shortage reduction measures with management and a
ssociates, to improve inventory results.
* Lead Task Force with Buying Line, Operations, and other Divisional representat
ives to reduce shortage in assigned Target zone.
* Draft, edit, and publish Macy's West Store Shortage Program and other shortage
prevention procedures for store reference and utilization.
* Seasonally update audit programs to reflect procedural changes.
* Ensure an accurate physical inventory in all assigned stores through training,
follow up and supervision of inventory execution.
* Research regional and company shortage issues during inventory reconciliation,
analyzing specific store issues and developing programs to address inventory co
ncerns.

Eric C. Araujo P
age Two

ROBINSON'S MAY, North Hollywood, CA 1994 - 2006

Shortage Control Divisional Auditor
Monitored execution of company operation directives, trained associates to
improve compliance, tracked and reported progress to divisional offices.
* Review inventory compliance issues to store executives.
* Actively participate in company Inventory Reconciliation.
* Perform audits to ensure compliance to company procedures.
* Develop and revise store level audits and worksheets.
* Update and maintain web based Shortage procedures.
* Facilitate and distribute Monthly Shortage Packet for stores.
* Train store management and associates on inventory instruction.
* Oversaw multiple execution of store inventories.
Shortage Control Store Auditor (1994 - 2000)
* Perform weekly store level audits.
* Analyze audit performances by location.
* Make recommendations to management resulting from audit issues.
* Train store associates on company procedure and inventory instruction.
* Created annual storewide shortage incentive program.
* Assisted Loss Prevention Mangers with shortage plan execution.

J.C. PENNEY, San Diego, CA 1991 - 1994

Merchandise Manager
Determined customer preferences and worked closely with corporate buyers to atta
in
area specific merchandise in order to increase company profits.
* Managed $15,000,000 in annual sales for designated areas.
* Set forth business plan of meeting and exceeding plan sales targets.
* Established and maintained models for basic stock items.
* Scheduled receipts for timely arrival to meet market demands.
* Created visual merchandising displays throughout retail space.
* Participated in "Steering Committee" in corporate selection of merchandise.
* Trained associates in daily aspects of satisfying company goals and assessing
customer needs.

EDUCATION
BS, Business Administration, Framingham State College, MA

TECHNICAL SKILLS
Proficient in MS Word, Excel, Lotus Notes, PowerPoint, Outlook, Acrobat

PROFESSIONAL DEVELOPMENT
Advertising & Sales Promotion, Dimensional Management Training - Level 1 & 2,
Merchandising Skills in Practice - Core 1 & 2, Business Skills Training in Leade
rship,
Time Management Seminar 1