"[her] contributions are too numerous to count and her hard work and dedication

is outstanding..."
- Supervisor, Advanced Home Care, Inc.
REBECCA BUSH-DUNLAP
6909 Crescent Boat Lane
Canal Winchester, Ohio 43110
Home: 614.834.8804
Mobile: 614.946.9004
rb8df254@westpost.net
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ACCOUNTING & AUDITING CANDIDATE
Accounting & Banking Experience * BS in Accounting * Innate Leadership Skill
s
Self-driven and quality-focused with the proven ability to innovate new processe
s, enhance business operations, and streamline functions to improve accounting a
nd administrative systems-received frequent praise and written commendations for
going above and beyond to create the most efficient and effective operating env
ironment possible.
Adept project manager with refined multitasking skills and the ability to balanc
e multiple competing priorities with ease-singlehandedly managed administrative,
bookkeeping, and accounting functions for a business generating $500K in annual
revenue, establishing best practices to create sound procedures and a solid ope
rating infrastructure.
Core skill areas also include:
* Financial & Managerial Accounting
* Process Improvement
* Cost Management
* Auditing
* Accounting Research & Analysis
* Microsoft Office Applications
* Analytical Decision-Making
* Communications
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PROFESSIONAL HIGHLIGHTS
Advanced Home Care, Inc. * Columbus, Ohio * 1999-present
Office Manager
Created and manage the administrative and accounting infrastructure, playing an
integral role in defining policies, establishing procedures, and coordinating al
l accounting functions-receivables, payables, payroll, bookkeeping, tax preparat
ion, cost control, purchasing-to maintain a smoothly running, compliant, and pro
fitable business. Control personnel and human resources administration including
new-hire orientation, training, and benefits coordination. Deploy the processes
and procedures to drive compliance with regulatory operating and reporting requ
irements. Purchase, maintain, and track all office supplies to effectively contr
ol expenses and maximize cash flow and profitability.
Accounting & Bookkeeping
* Commended as "instrumental in cleaning up accounts receivables" by reviewing a
ging reports and securing all collectible funds from insured and self-pay patien
ts. Maximized profitability on $500K in annual revenues, serving as vital to sma
ll business success.
* Cut days out from 60 days to 10 days by implementing electronic billing proces
ses and securing buy-in from all employees performing client-facing billable act
ivities.
* Prepare and process tax payments, providing the company's CPA with detailed, a
ccurate statements on all business transactions to facilitate financial statemen
t preparation.
Infrastructure Development
* Developed first-time processes, policies, and forms to streamline operations,
increase application of best practices, and ensure procedural consistency agency
-wide.
* Spearheaded migration to current technologies, eradicating the pencil and pape
r approach by demonstrating the value of electronic recordkeeping, reporting, an
d billing.
* Researched, recommended, and implemented a 401(k) retirement and profit sharin
g plan, serving as key in creating an environment facilitating employee satisfac
tion and retention.
Compliance
* Noted to be an "invaluable asset" in the planning and implementation of HIPAA
regulations, acquiring in-depth knowledge of requirements to ensure total compli
ance. Created all new policies, the agency's privacy act manual, and security re
gulations.
Fiscal Management
* Control operating and capital expenses, managing up to a $20K budget for infra
structure development initiatives; researched, recommended, and managed all vend
or interactions.
The Kroger Company * Canal Winchester, Ohio * 1995-1999
Assistant Customer Service Coordinator
Held accountability for reconciling daily transactions, balancing cash drawers,
and processing deposits for this high-volume grocery retailer. Assisted customer
s with service desk transactions including utility payments, returns and refunds
, check cashing, and Ticketmaster purchases.
Internal Controls
* Leveraged banking industry experience to identify and prevent the cashing of f
raudulent checks; initiated collections activities for checks drawn on accounts
with insufficient funds.
Team Leadership
* Assisted in managing up to 15 team members per shift, holding complete oversig
ht responsibility in the absence of the manager.
- Foundational Experience -
Equitable Savings/Citizens Federal Bank - Mortgage Loan Processing Supervisor
Supervised a loan processing and closing team in collecting required client info
rmation, reviewing qualification criteria, and ensuring applicants met all under
writing requirements. Facilitated communication between the originator, underwri
ter, and applicants to expedite lender review and closing processes.
Bank One of Columbus, NA - Senior Visa Collector & Bank Teller
Frequently ranked #1 in a department of 100+ agents based on skip tracing effort
s, lowest percentage of charge-offs, and highest amount of dollars recovered. As
a teller, performed customer service functions for account holders in addition
to senior-level duties including reconciling transactions, balancing the cash va
ult, and processing Certificates of Deposit.
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ACADEMIC BACKGROUND
Franklin University, Columbus, Ohio * 2010
Bachelor of Science (BS) in Accounting, summa cum laude
Associate of Science (AS) in Business Administration, summa cum laude
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AFFILIATIONS
Fraternal Order of Eagles
Franklin University Alumni Association