Andrea S.

Roter
1118 Sport of Kings Ave.
Henderson, NV. 89015
(702) 985-7942
ar8f62ec@westpost.net
* Experienced in Front Medical Office Duties
* Experience with Check-In & Check-Out
* Appointment Scheduling, Experienced with Various EMR's
* Experienced with Electronic Charts and Paperless Offices
* Professional, Flexible, Mature and Reliable
* Strong Emphasis on Client/Patient Relations and Customer Service Oriented
* Organized and Detailed Oriented
* Excellent Communication Skills
* Excellent Time Management Skills
* OSHA & HIPAA Certified, CPR Certified
* File Maintenance and Record Keeping
* Insurance Verification and Benefit Eligibility
* Accounts Receivable
Work History:
Front Office Check-In/ Check- out
Orthopaedic Institute Of Henderson, Henderson, Nevada
Medical Services Group
Mark Cole 702-592-0261
4/2010 - 6/2010 (Temporary Assignment)
Increased patients by 75%
Performed Front Office duties, which included:
* Answering Multiple Phone Lines
* Scheduling, Increasing and Optimizing Provider Patient Load
* Increasing New Patient Appointments
* Coordination of Provider Schedules
* Verifying Insurance Benefits, Obtaining Prior Authorizations
* Medical Records and Patient Referrals
* Comforting Patients by Anticipating Patients Anxieties, Answering Patients Que
stions
* Maintaining Patient Accounts by Obtaining, Recording, and Updating Personal an
d Financial Information
* Patient Demographics
* Recording and Collecting Patient Charges

Front Office Check-In/ Check- Out

Generations OB/GYN, Henderson, Nevada
Stacy Orlan 702-325-8696
12/2009 - 3/2010
Performed Front Office duties which included:
* Scheduling
* Verifying Insurance Benefits
* Obtaining Prior Authorizations
* Medical Records and Patient Referrals
* Optimizing Patients Satisfaction, Provider Time, and Exam Room Utilization
* Maintaining Reception and Patient Waiting Areas
* Maintaining Patient Accounts by Obtaining, Recording, and Updating Personal an
d Financial Information and Patient Demographics
* Recording and Collecting Patient Charges
* Medical Record and Chart Creation and Maintenance
Front Office Medical Administrative Assistant
Advanced Urgent Care and Nightlight Pediatrics
Las Vegas & Boulder City, NV
8/2009 - 9/2009
Completed a Comprehensive 160 Hour Medical Administrative Assistant Externship
Electronic Medical Record Experience - Greenway Prime Suite - Further enhanced k
nowledge of Microsoft Soft Word, Outlook, Explorer, and Excel. Worked multi-lin
e phones, responsible for appointment scheduling, data entry, file maintenance a
nd record keeping. In addition, performed insurance verification, and benefit el
igibility, patient check-in/check-out.
Owner
2/2005 - 6/2009
Desert Valley Promotions, Las Vegas, NV
Care Giver
6/2006 - 11/2008
Home Health Care, Henderson, NV
Longs Drug Store, California
2/1986 - 2/2003
9/2000 Promoted to Procurement Buyer
Evaluated and maintained inventory projections, assisted category managers in so
lving problem situations and generated purchase orders in a timely manner.
2/1986 Photo Department Supervisor
Responsible for daily and seasonal ordering, maintained quality customer service
within department, effectively trained and supervised personal in my department
.
Education:
Diploma in Administrative Medical Assistant 9
/2009
Graduated with Top Honors Everest College, Henderson, NV