A.

Amanda Vining
8309 Lake Lure Dr.
Home (231) 734-0361
Evart, MI 49631 Email: av905d32@westpost.ne
t

Administrative Assistant

PROFESSIONAL QUALIFICATIONS
Computer Skills: Customer Servi
ce Skills:
* Microsoft Word, Excel
* Microsoft PowerPoint
* Typing, Speed and Accuracy
* Understanding of Database Mgmt.
Medical Transcription Skills:
* HIPAA Regulations Knowledgeable
* Principles for Evaluation and Mgmt Services
* Ethics and Professionalism * Positive Attitude with Difficult Clients
* Organized, Problem Solver, and Efficient
* Detail Oriented, Excellent Writing Skills
* Able to Meet Strict and Changing Deadlines
Accounting Skills:
* General Ledger Balancing
* Audits and Daily Bank Deposits
* Spreadsheet Designing, Charts and Graphs
EDUCATION
Ferris State University, Big Rapids, MI ~ International Business ~ Bachelors Deg
ree
Marketing and Sales ~ Minor
Allied Business Schools, Inc., Laguna Hills, CA ~ Medical Transcription Speciali
st ~ Certificate
Specialized Education Included:
- Managerial Accounting - Operations Management
- Computer Information Systems - Business Law
- Logistics and Supply Chain Management - International Business
- Marketing Management

PROFESSIONAL EXPERIENCE
Chemical Bank, Evart, MI Teller Jan 2008 - Present
Assist customers with account inquiries, sales of personal banking products
Competent in handling complaints and can multitask in a fast paced setting
Work with external corporate departments in fulfilling customer requests
Demonstrate consistent professional ability in handling confidential information
McGuires Resort, Cadillac, MI Banquets Dec 2006 Jan 2008
Performed with outstanding record of punctuality and flexibility
Led training for new hires
Assisted guests with specific requests before and during events
Wal-Mart, Big Rapids, MI Accounting Associ
ate May 1999 Feb 2006
Provided administrative support for management and corporate office
Thoroughly familiar with database system management and updates
Highly competent with balance of large volume of currency, room audits and daily
bank deposits
Outstanding skills in time management of activities at fast paced levels of oper
ation
Knowledgeable with hand held terminal used for item tracking, order placement an
d shipments
Family Dollar, Inc., Big Rapids, MI Assistant Manager Sep 1
998 Apr 1999
Provided customer service by greeting and assisting customers, and responding to
inquiries and complaints
Demonstrated success managing a staff of five employees
Successful experience working independently and in team environment
Monitored sales activities to ensure customers received satisfactory service