PAM ARMSTRONG

SUMMARY
Highly skilled nonprofit executive director with 25 years experience in business
development can bring passion for developing the financial and organizational i
nfrastructure necessary to create programs and services that deliver value and s
olve problems. Analytical thinker and communicator with proven track record for
solving complex organizational issues and harnessing the involvement of voluntee
rs, staff, and board members to create results, which always exceed expectations
.
SKILLS
Public Relations Community Development Business Development
Marketing Grant Writing Fund Development
Communications Contract Administration/Compliance Budgeting/Fiscal Management
Special Events Facilities Management Human Resource Management
Public Speaking Program Service Delivery Board Administration/S
upport
Volunteer Management Advocacy Strategic Planning
ACOMPLISHMENTS
* Responsible for budgeting and fiscal management for budgets up to $4.2 million
* Increased net assets to over $1.7 million in less than 3 years for housing dev
elopment agency
* Supervised 10 direct reports and up to 90 staff members
* Recruited, supervised and directed over 750 volunteers a year
* Wrote successful grants and proposals to foundation, corporate and government
entities securing $5,000 to $1.3 million in revenue
* Planned, directed and implemented numerous nonprofit events including galas, a
designer show house, walkathon, golf tournament, book sales, art auctions, and
luncheons netting over $150,000.
* Responsible for grants management and compliance for 3 United Way Agencies and
5 others with Government Contracts
EXPERIENCE
11- 2006 - 4-2010 Executive Director San Antonio Council on Alcohol and Drug
Abuse, San Antonio, TX
Chief Executive Officer for substance abuse prevention agency serving over 2,200
at risk youth and their families and distributing public awareness to a 28 coun
ty region for over 65,000 people each year. Brought in $1.6 million in grants, r
e-developed administrative, fiscal and program internal operations procedures. C
reated public awareness campaign for council programs and services. Re-located
facility and did finish out for 12,000 sq. ft.
4- 2006 - 10 2006 Interim CEO JOVEN (Juvenile Outreach
and Vocational Education Network,) San Antonio, TX
Chief Executive Officer for youth program serving over 13,000 at risk youth and
their families. Stabilized agency contracts, improved government and community r
elations, staff turnover during transitional period. Brought in $1.9 million in
grants, re-developed program for after school and in-school education and counse
ling programs.
2005-2006 CEO
Brighton School, Inc., San Antonio, TX
Chief Executive Officer for early child intervention and child development progr
am serving over 1,700 children with developmental delays and disabilities and th
eir families. Directed day to day operations, staff supervision for 90, budgetin
g, fiscal management, fund development for $4.5 million, and public relations. D
oubled corporate sponsorship from prior year for Fiesta Event.
2003--2005 Executive Director NAMI Dallas (National Allia
nce for the Mentally Ill), Dallas, TX
Chief Executive for 4th largest affiliate for the mentally ill. Increased member
ship to 2,000 individuals. Did strategic planning, implemented walk-a-thon that
netted over $50,000. Advocated improved treatment for persons with mental illnes
s in treatment and criminal justice settings. Implemented recovery event with ov
er 2,000 participants.
2000-2003 Executive Director St. Philip's Neighborhood Dev
elopment Corporation, Dallas, TX
Directed and administered growth of community housing organization, CHDO, increa
sing net assets to over $1.7 million in less than 3 years. Built 20 unit senior
housing project. Facilitated development plan with internationally recognized Ur
ban Planner. Responsible for new construction and sales of 40 single and multifa
mily homes, 15 owner-occupied rehabilitations, economic and neighborhood develop
ment and community relations.
1995--2000 Development Consultant
Pros and Cons, Dallas, TX
Contracted with a variety of organizations throughout North Texas to provide de
velopment services including strategic planning, program compliance, fundraising
, public relations, budgeting, marketing, volunteer management and administratio
n. These included libraries, workforce development, services for persons with di
sabilities, vocational training, substance abuse counseling and prevention, alte
rnative education, and historic preservation.
1993--1995 Development Director Dallas Can! Academy, Dallas, TX
Responsible for development, public relations, media relations, grants managemen
t, program development, volunteer and staff supervision activities for a large y
outh organization offering alternative education and substance abuse prevention
services.
1990--1993 Executive Director Turtle Creek Manor Outpati
ent Services, Dallas, TX
Accountable for total start-up of new outpatient facility, operations, program d
esign, business development for dually diagnosed adults and pregnant/post partum
women. Doubled budget first year, secured contracts with state, probation, CPS
and other entities to deliver services.
EDUCATION
University of Texas at Tyler Tyler, TX
* BA, English with Art minor
* Member of Alpha Chi National Honor Society, GPA 3.7
Champlain College Burlington, VT
* ABS, Business Science
Licensed Chemical Dependency Counselor, (LCDC) Texas -- 1985 - 2001
NSFRE - Member 2000-2010