Supply Chain/ Marketing ~ Process Improvement ~ Analysis
Bright and dynamic Bachelor of Business Administration in Supply Chain Managemen t and Marketing seeking to utilize acquired skills within a Logistics / Marketin g Analyst role. Dedicated and hardworking; worked full-time at SunSeekers by Ro sie while attending university. Recognized as a key contributor and outstanding performer at SunSeekers and Quality Computer Services; recognizes and resolves i nefficiencies. Team player with strong leadership skills; excellent interperson al and communication skills. Proficient in: Microsoft Word, Excel, PowerPoint, Outlook, Visio; Photoshop; Dreamweaver; Minitab; SPSS; Peachtree and SAP. Areas of expertise include: Advanced Excel / Access Computer Modeling Risk Mitigation Business Needs Analysis Marketing Problem Resolution CAREER ACCOMPLISHMENTS SUNSEEKERS BY ROSIE Reduced payroll costs by 20%: analyzed business requirements and optimized sta ff schedule. Generated cost savings of 30% through consolidating purchasing and negotiating with vendors. Improved year-over-year sales 30% from 2009 through staff coaching and realloca tion of human resources. QUALITY COMPUTER SERVICE Slashed outstanding receivables by 40% through defining and implementing best p ractices and procedures. Maximized billable hours and improved customer satisfaction from 80% to 95% thr ough effective coordination of technician appointments. PROFESSIONAL EXPERIENCE SUNSEEKERS BY ROSIE, Shorewood, WI 2005 - Present Assistant Manager, 2008 - Present Oversees, trains, coaches and mentors staff of 10 Sales Associates ensuring exc ellence in service; schedules staff; manages inventory and purchasing; documents and files contracts and personnel information. Analyzes sales trends; develops weekly and monthly forecasts to maximize revenu e; ensures compliance with legal and safety requirements; generates reports for senior leadership. Supervisor, 2006 - 2008 Customer Service Associate, 2005 - 2006 QUALITY COMPUTER SERVICE, Shorewood, WI 2005 - 2006 Assistant to Manager / Accounts Receivable Manager Delivered excellent administrative assistance to manager: coordinated work sch edules for four technicians; provided quotes; negotiated with vendors for improv ed pricing; maintained records and filing systems. Managed accounts receivables, reduced Days Sales Outstanding by implementing be st practices including consistent follow-up and initiating legal action when nec essary EDUCATION & PROFESSIONAL DEVELOPMENT UNIVERSITY OF WISCONSIN - MILWAUKEE, Milwaukee, WI Bachelor of Business Administration in Supply Chain Management and Marketing, 20 10 SAP Certification, Enterprise Resource Planning and Control, 2009