James M.

Williams
8012 Oak Ridge Court
Severn, Maryland 21144
H: (410) 846-5880; C: (410) 440-1218
Email: jw971744@westpost.net
US Citizen
SSN: xxx-xx-xxxx

LAW ENFORCEMENT/SECURITY MANAGEMENT PROFESSIONAL

Result-driven law enforcement professional with over 20 years experience success
fully leading and managing police and security officers of increasing complexity
and responsibilities. Has a proven record and ability in applying analytical s
kills, problem solving capabilities, and strategic planning to enhance employee
relations across organizational boundaries. Possess particular strength in secu
rity management, workplace violence investigations, firearms training, defensive
tactics, crime prevention, hazardous material response, building evacuations, a
nd special weapons and tactics team (SRT). An effective team player committed to
excellence.
PROFESSIONAL EDUCATION
Master of Business Administration, Strayer University, Millersville, Maryland (e
xpected December 2010)
Bachelor of Science in Multidisciplinary Studies with concentration in Business
Management, and Human Resource Management, Potomac University, Washington, D.C.
(2006)
Associate of Science, Police Administration, Central Texas College, Killeen, Tex
as (1998)
SUMMARY OF QUALIFICATION
* Results oriented management professional, skilled in all facets of law enforce
ment and security management in an extremely diverse culture. Capable of articu
lating and translating policies and guidance to subordinates.
* Proven professional, skilled in basic and advance law enforcement tactics, phy
sical security, personnel security, intrusive security, organizational access an
d control.
* Mature and sound decision-maker with excellent interpersonal and communication
skills. A recognized top performer as a leader.
* Hands-on experience, knowledge and training in diverse disciplines including c
onflict resolution, police administration operations and response training to se
curity breaches.
* Self-starter, highly motivated, goal-oriented professional with the proven abi
lity to manage multiple projects and meet deadlines. Possess a strong work ethi
c.
* Provided interpretation of Human Resource regulations, policies and procedures
to management and subordinates orally and in formal written formats.

EMPLOYMENT HISTORY
Program Manager, Washington Nationals Baseball Club, 1500 South Capitol Street,
SE, Washington, D.C., 40 hours/week, Supervisor: Mike Rizzo, 202-306-9113
January 2008 - Present
Serve as a program manager, recruited to direct senior level affairs for Major L
eague baseball. Lead extensive complex coordination with local and domestic lodg
ing locations to secure accommodations with controlled access. Execute actions
plans to ensure the safety of the players in all situations. Synchronize multip
le aspects of the players' lives with needs of the team and create programs that
allow them to be productive members of their community. Develop and maintain e
ffective working relationship and established rapport with individuals in variou
s levels of the organization and use this to meet organizational objectives. Ga
ther and report investigative findings to team's executive staff and the commiss
ioner of major league baseball presented in an unbiased and independent manner.
Coordinate with over 80 state police agencies for assistance in planning advanc
ed security measures. Advise senior level management on high profile personnel m
atters and provide support for seamless transitions for both individual's player
s and the organization including, but not limited to, conducting peer mediation
and counseling sessions and assessing player strengths and weaknesses. Discuss
sensitive personnel issues with the senior-level managers. Appropriately handle
sensitive, highly confidential matters with discretion. Risk management and pr
oblem resolution to identify root causes of problems and develop plans for resol
ving complex challenges. Ensure problems and issues are properly resolved to mi
nimize liability to the organization. Provide security to high profile players
to prevent challenging situations. Assess threats to players based on potential
vulnerability.
Commercial Security Consultant, Slomin's Security, Inc., 7484 Candlewood Drive,
Severn, MD, 40 hours/week, Supervisor: Shawn Brown, 202-528-5069.
December 2006- December 2007
Senior level advisor, negotiated security contacts with business owners, Chief O
perations Officers (COO) and other senior-level management to provide expert sec
urity information and advice for commercial businesses. Accomplished this throug
h diligent, thorough and expert methods in accordance with applicable laws, rule
s and regulations that provided due respect for the right and privacy of parties
involved. Provided expert advice and guidance to various clients and conducted
security surveys, risk assessments and investigations as required. Performed SW
OT (Strengths, Weaknesses, Opportunities and Threat) analyses to develop action
plans to ensure site security and surveyed sites and provided specific data for
physical security, intrusive and passive security measures. Trained and educated
subordinate consultants on matters of security policies and regulations that di
rect affected their company and the local community. A primary point of contact
, conducted on average 200 telephone calls daily, performed 25 face to face inte
rviews and followed up on 15 referrals, providing technical information to poten
tial clients. Demonstrate outstanding customer service to a broad range of exter
nal customers and individuals, often under difficult circumstances when dealing
with matters of security and protection. All interactions were professional, co
urteous, tactful and in alignment with the law despite occasional provocations b
y suspects.

Project Manager, Protective Service, 8707 Edgeworth Avenue, Capital Heights, Mar
yland, 40 hours/week, Supervisor: David Stackleather, 804-381-1411
March 2004 - December 2006

Performed duties as Program Manager and Security Specialist, responsible for 50

square miles of American Red Cross property and sites throughout the Washington
DC metropolitan area. Interacted daily with the President and executive staff t
o determine security vulnerabilities using technical expertise in security matte
rs. Simultaneously, managed security operations and full range of Human Resourc
es (HR) activities for security staff. Researched, developed and implemented pl
ans, procedures and policies to ensure security access and control for approxima
tely 2000 employees and visiting officials entering and departing daily. Used co
mplex analytical techniques to conduct risk assessments based on knowledge of se
curity needs and requirements. Conducted detailed interviews with operations st
aff. Developed new quantitative and qualitative evaluation measures for identif
ying vulnerabilities. Maintained high level of awareness on matters of safety a
nd security and understood various levels of risk and threat, paying utmost atte
ntion to detail. Ability to think and act quickly in rapidly changing environme
nts, using judgment to identify threats against the Red Cross facilities and its
employees. Routinely worked effectively and efficiently under difficult condit
ions and under high levels of stress. Acquired and disseminated daily security
information to approximately 100 security officers and the Security and Emergenc
y Planning Staff regarding security breaches and revising security measures. As
sessed the necessary requirements and developed security policies to implement s
ecurity procedures for static security stations. Prepared and revised protocols
and provided written and oral reports to the American Red Cross, Contracting Of
ficer (COR) and facility managers. Developed Standard Operating Procedures (SOP
s) with memorandum of instruction (MOIs) which provided guidance for each specif
ic location.
Lead Protective Service Officer, MVM, 1300 International Drive Mc Lean, VA, 40 h
ours/week, Supervisor: David Stackleather, 804-381-1411
July 2000- February 2004
Recruited to serve at the Department of Justice (DOJ) as a Control Center Protec
tive Service Officer for the DOJ Security Emergency Planning Staff (SEPS). Rese
arched, developed and implemented plans, procedures and policies to ensure secur
ity access and control for 1500 to 2000 employees and visiting officials enterin
g and departing daily. Directed and managed an effective and efficient organiza
tion of 250 employees. Acquired and disseminated daily security activities to a
pproximately 150 officers and the Security and Emergency Planning Staff regardin
g security alerts, potential challenges and required operational changes. Develo
ped training requirements for new hires and served as liaison to the Human Resou
rces (HR) department. Maintained documentation on pay discrepancies and advised
the HR staff regarding the termination of all substandard personnel. Managed me
dical and contract qualification status of officers. Master Scheduler responsibl
e for 250 security officers' daily and weekly schedules. Analyzed high level pro
gram policies developed by SEPS in order to evaluate the design, implementation,
and resulting effectiveness of intervention programs. Integrated guidance issu
ed by the US Department of Homeland Security (DHS) into program operations. Use
d complex analytical techniques to evaluate effectiveness of program operations.

Senior Criminal Investigator, Fort George G. Meade, Odenton, MD, 40 hours/week,

Supervisor: Dale Green, 301-677-2231.
January 1990 - August 19
99
Directed, reviewed, coordinated and supervised the activities of 40 military and
 civilian subordinates responsible for conducting investigations of certain felo
nies and all non-felony matters involving crimes against property or crimes agai
nst persons occurring on installations. Sought legal advice from Command Staff
Judge Advocate on cases under investigation. Managed a fiscal year budget of $3
.2 M dollars with equipment and operational funds. Planned, scheduled, anticipa
ted and assigned workloads. Coordinated with the Chief Police Services, Departm
ent of Defense Police on all law enforcement budget planning and development. Un
derstand legal matters and used knowledge to interpret regulations such as the C
ode of Federal Regulations, U.S Code, and the laws, rules and regulations of the
United States government. Possess expert knowledge of investigative techniques
and knowledge of the laws, rules, regulations and objectives of the employing a
gency and routinely assess compliance with Federal and OPM regulations and Execu
tive Orders. Conducted Research and gathered information and data using various
principles and techniques to align with regulatory guidance, using a variety of
methods such as interviewing individuals, searching computer databases, research
ing law enforcement records, using reading/review techniques, following leads, a
nd reconstructing events. Utilized well-thought out, carefully worded questions
designed to extract information not freely given otherwise. Quickly gained coo
peration and confidence of others. Evaluated reliability and credibility of stat
ements and witnesses. Validated or disproved derogatory information. Took appr
opriate action to secure and maintain evidence and sensitive data. Advised manag
ement on progress and status of investigations by preparing routine status repor
ts summarizing activities. Made determination when to inform, alert, or involve
supervisor in investigations. Interacted with management and appropriate autho
rities to analyze and review existing strategies and develop new investigative s
trategies. Continually improved work processes and procedures to improve work q
uality and office efficiency. Prepared a wide range of written correspondence r
eports that were detailed, factual, well-developed, and thorough and in accordan
ce with appropriate guidelines and plain language standards. Utilized Word, Ex
cel, Outlook and other software applications to draft, review, edit and finalize
case files, records and reports. Wrote hundreds of organized, logical, and com
prehensive reports developed from complex and voluminous materials gathered thro
ugh investigations that may span several months. Condensed analyzed information
and data into an abbreviated format for management. Reports revealed clear, con
cise summarization of information, sometimes representing hundreds of pages of c
ase notes. Engaged in effective proactive oral communication, often under diffic
ult or highly emotional circumstances, with widely diverse individuals. Develop
ed questions, interviewed prospective employees and other parties. Conducted fo
llow-up when necessary and appropriate. Demonstrated tact, professionalism and
courtesy in all circumstances. Understood the mission as it related to jurisdict
ions of other federal, state, and local law enforcement agencies. Worked coopera
tively to conduct investigative tasks associated with cases that are assigned to
other investigators and solicit other investigators' support for assigned cases
outside of local jurisdiction. Initiated referrals to other agencies as necess
ary. Promoted team approach to work and share/seek information from internal an
d external sources, enlisting the cooperation of other jurisdictions in conducti
ng investigations. Developed and maintained effective working relationships wit
h other criminal investigation agencies, state and local police, and Federal law
-enforcement agencies, including the Drug Enforcement Administration (DEA) and p
ostal inspectors. Served as a mentor to junior agents; primary liaison to the S
taff Judge Advocate's Office. Used discretion and tact when conducting investig
ations. Mindful of the potential for undesired negative attention focused on th
e agency or on the investigative efforts of the Federal Government. Demonstrate
d outstanding customer service.

PROFESSIONAL TRAINING
* Alcohol, Drug Abuse and Mental Health Administration
* Automated Electronic Defibrillator (AED)
* Criminal Investigation
* Domestic Violence
* Drug Operation Suppression
* Executive Protection Security
* Fingerprint Classification
* First Aid
* Juvenile Delinquency
* Organizational Diversity
* Performance Evaluation

COMPUTER/TECHINCAL SKILLS
* Window XP Operating Systems
* Microsoft Office: Word, Access, Excel, PowerPoint, Outlook
* Internet and windows-based applications
PERSONAL PROFILE
* Retired Military
* Top Secret Clearance
* Honor Graduate (3.54) GPA
* Active member of local civic organizations