PROFESSIONAL HIGHLIGHTS AND EXPERIENCE: 30+ years as manager, trainer, educato

r within diverse span of fields, retail, construction, arts, higher education,

7+ years retail manager, 2.5 yrs. bookkeeping, 2+ years newsletter/magazine ar
ticle editing, executive liaison- non profit board, database administration, te
lemarketing supervision, and project coordination manager.
Restaurant General Manager for a Pizza Hut with ADF Companies, January 2010 to P
resent-
`
Department Head, Expo Design Center, Bethesda, Maryland ,October 2007 to April 2
009: Supervised In Stock plumbing/hardware, & Custom Bath show rooms, generating
an average of $25 million in revenues representing 40-50% of store's bottom lin
e . Mentored a staff of 10+ direct reports. Maintained, ordered $2.5 million dep
t. inventory of 20,000+ items. Rotated as manager on duty for entire store's 125
+ associates, 8 showrooms, drove sales to meet sales plan, proficient in instal
lation & technology of lighting, plumbing, hardware & electrical products. Reso
lved custom order problems. Conducted store wide training programs for associate
s on special order procedures & business practices. Provided decor and design co
nsultation to clientele.
Team Lead Manager, Target, Gaithersburg, MD, May 2006-October 2007:
Key holder of cashiers/guest services staff for entire store, opened/closed 43
registers/cash office, schedule coordination/planning for up to 50 cashiers, he
aded speedy care of customers during high traffic periods, coached, trained di
rect reports, partnered with all departments to optimize staff, streamlining st
ore work flow. Quickly promoted to guest services team leader, previous manager
of electronics department
Member Artist- Potomac Craftsmen Gallery, Alexandria, Virginia 2003-2004 :
Opened/closed as key holder, recorded daily receipts, transmitted batch report
s, minimized shrink and maximized loss prevention of high price point, fine craf
ts.
Data Entry/Customer Service Representative, Smithsonian Associates, 2004:
Entered high volume of ticket sales/membership demographics data for division
of Smithsonian Institution, compiled spreadsheets and reports for broad range of
needs
College Instructor- Fine Arts Department, Daemon College, Amherst, N.Y., 2000
Substitute Instructor- Design Department, Buffalo State College, Buffalo, N.Y.,
2000
Intern- Walt Disney World Summer College Program, Orlando, Florida, 1999
Guest relations and public speaking to diverse cultures in situations under pre
ssure
Graduate Assistant Design Department, Buffalo State College, 1998-1999

Supervised department studios for textile design and weaving, assisted student
body with projects and demonstrated new techniques, purchased and selected suppl
ies, organized all equipment and scheduled repairs
Substitute Instructor, Departments of Design and Fashion Technology, Buffalo Sta
te College, 1998
Taught Print Rendering for Industry and Design Symposium as needed by staff
Instructor- University at Buffalo Creative Crafts Center, State University at Ne
w York/Buffalo
Conducted workshops on the Japanese Technique of Shibori Resist dyeing
Studio Assistant- Arrowmont School of Arts and Crafts, Gatlinburg, Tennessee, 1
997 Set up studios for world renowned artists teaching at the art center, Coordi
nated evening lectures and slide presentations, Lectured on art aesthetics and a
rt work
Studio Assistant- Design Department, Buffalo State College, 1993-1997
Buffalo Glass Block Company, Buffalo New York, 1986-1989
Initially hired as Receptionist, rapidly moved upward as Administrative Assistan
t, next Lead Coordinator and Sales Consultant
Auction Administrator- Ted Kay's Auction Gallery, Hamburg, New York, 1968-1984 I
nvolved in life cycle operation of family auction business, included antiques sa
les and art gallery management, purchase, appraisal, and resale of broad range
of liquidated retail stores, fine arts, estates, industrial machinery, hardware
, tools, and various inventories of companies. organized and expertly designed
auction set up, window displays, cataloging, specialized care and expert handlin
g/transport of high price point art objects, reviewed and implemented marketing
strategies and advertising for business needs
EDUCATION: 2005-2006 Course work, Smithsonian Institution/Corcoran School of Art
& Design, Washington, DC, Masters Program, History of American Decorative Arts.
2002- MA, Multidisciplinary Studies, State University of N. Y. College At Buffal
o, Graduated w/ 4.0 GPA
1997-BFA, Design, State University of New York College at Buffalo, Graduated Mag
na Cum laude