Mukesh Pandey

Po. Box: 500001. Dubai. 00971-55-5451349. mukeshpandey42@gmail.com ; http://ae.linkedin.com/in/mukeshh

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I am a goal oriented person who likes to do things with best possible solution to get the best
results. I bring over 8 years experience in Sales & Managing Customer Relations in different
industries. I am seeking a role as a catalyst in Business Development by using my skills and
experience. I am seeking to work with companies who believe in giving value to its customers
and believing in innovate their process to move forward.
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PROFESSIONAL EXPERIENCE
Tejari.com
Sales Manager - [Jul 08 – Present]
• Tejari is an online B2B website. My role is to source customers through my
contacts and get them to bid online for these tenders. I generate revenue for the
company by selling the online memberships and assisting them in advertising.

• This Position has given me the opportunity to work closely with Media, IT,
Training and consultancy, Financial, Telecom, FMCG, industries and more.

• Acquired big strategic business-partner accounts which have contributed in

having strong business relations. This has improved business opportunities
across different channels. Applied a pull sales approach which is more effective.

• Some of the big Accounts include – German Business Council Partnership with
the firm. These have open more doors and reach to the company in terms of
visibility and revenue. Some other accounts are in Advertising, Media, Travel, IT
Solutions, Consultancy Services, Hotel Industries and more

• Generated revenue growth of over 30% of the total sales (300k USD) in 2009.
Almost the same in the 2010. Majority of my business comes by referrals, and
strategic sourcing.

• I consult and suggest the decision makers of companies from different industries
by demonstrating the value of ecommerce. I also estimate their business
requirements and offer them the right business solutions. I maintain a long term
relations with my clients in order to service them multiple times.

• My expertise lies in using different methods and tools to source the prospects and
converting them into a paying member. This involves searching for the right
vendors both online and offline to determine a perfect fit. I believe there is always
a person waiting to buy from you.

• I work closely with internal consultants, buyers and sellers to manage business
accounts. These are mostly event based and ensuring that both parties are in a
win-win situation.

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Trident International Holdings
Senior Customer Service Executive - [Jan ’07 - Jul ‘08]
• Single point of contact in customer services for 4 luxury property developments in
Dubai. Serviced high net worth property investors with their property information
• Generated new businesses through referrals while dealing with customers and
understanding the scope of cross selling.

American Express

Sales Executive - [Apr’06 – Dec

‘06]

• Established sales with high profiled customers and built excellent relationships.
• Maintained repeated business opportunities through referrals and relationship
management.

RAK BANK

Relationship Officer - [Feb ’05 –Mar ‘06]

• Achieved the Top Gun Award in December ’05 for achieving the highest sales in
the UAE. (10 % of entire Dubai sales team). It was an incredible experience.
• Maintained good relationships with clients. This helped me in getting more
referrals which resulted in sales.

AXIS BANK

Sales Executive – Bombay [May ’02 – Aug ‘04]

• Handled liability products like saving accounts, current accounts, fixed deposits,
loans, trade accounts and achieved the individual targets.
• Handled corporate clients and established relationship with large corporate
accounts including their salary and company accounts.
• Maintained excellent track record for establishing, growing and maintaining the
corporate accounts.

EDUCATION
• Successfully completed Masters in Business Administration (MBA Degree) from
XLRI (June 2008 – March 2011). Specialization in Marketing & Strategy.
• Bachelor of Science – (Physics – 2001). Bombay – India.
• 2 years Computer course in Bombay from NIIT. (National Institute of IT)
• Beginner in Arabic Language.

Marital Status: Married Date of Birth: 25th July ‘80 With Car Driving License
•

HOBBIES & INTEREST

• Got the 1st Prize for creating Best Adwords Campaign by Google in Dubai
(Nov’10).
• Learning Word press and creating my niche website with some success
• Completed Sales & Presentation Skills Training Certification (Nov ’10)

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• Learning about Internet Marketing new trends, enrolled in business groups (BNI &
LinkedIn) and interacting with innovative people. Reading, Surfing Technology News, Playing Football,
Listening to Music.

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