David B.

Fender
5669 Wallace Boulevard, North Ridgeville, Ohio 44039
(440) 281-8210
dfa175ea@westpost.net
Professional History
Rexair, LLC, Troy, MI - 2007 to Present
Consultant
Provide marketing, recruitment, and administrative training to franchise holders
, increasing production in target locations 200-300%.
Kirby Company/ Great Lakes Opportunities, Inc., Cleveland, OH - 1990 to 2007
Associate Divisional Supervisor
Assist in design and development of $43 million/ year distribution network of fr
anchise offices.
* Provided marketing, recruitment, and administrative training to franchise hold
ers.
* Assisted in development, design, and implementation of incentive programs, tri
ps, rallies, etc.
* Organized custom financing of $28 million, thus increasing cashable sales by 1
0-12%.
* Developed a recruiting program that increased the sales force by 400%.
* Created a legal fund and sales practice guidelines that dramatically reduced c
osts for the franchises.
Kirby Company/ M&R Vacuum Systems, Inc., Rochester, NY - 1988 to 1990
General Manager
Managed business and facilities for franchise distributor, which successfully de
fended the number one status worldwide for 39 consecutive months.
* Created formalized sales training program, increasing the closing ratio by 25%
.
* Developed and formalized accounting and inventory system reducing headcount fr
om 11 FTEs to 1 part-time employee. After creating inventory system, we decreas
ed shrinkage to negligible levels.
* Formed and implemented collections program which increased loss recovery by 80
%.
* Administered six branch offices with 86 salespeople and 38 support staff membe
rs.
Vanco Construction, Inc., Rochester, NY - 1986-1988
General Manager
Supervised business and facilities for home improvement company specializing in
replacement windows, siding, roofs, and bath/kitchen remodeling.
* Developed and implemented recruiting program, which increased store locations
by 200%.
* Created a sales training program that increased sales force retention and clos
ing averages.
* Organized and directed installation and significantly increased operational ef
ficiency.
Vanco Construction, Inc., Syracuse, NY - 1985-1986
Sales Representative
Closed sales for replacement windows, siding, roofs, and bath/kitchen remodeling
.
Allied Stores International, Inc., Chattanooga, TN and Syracuse, NY - 1982 to 19
85
Floor Manager
Managed inventory control, sales training, human resource development, buying ra
tios, product presentation, and scheduling for hardlines.
* Created 320% increase in first year over prior year and 250% increase in secon
d year over first year.
* Increased profit per footage, leading to a 100% increase in floor allocation.
IBM, Tucson, AZ - 1981 to 1982
Contract Consultant
Targeted a variety of issues relating to the development of operating procedures
and systemization of those developments in a new manufacturing facility.
* Developed a system in 30 days, which doubled user response speeds to time-shar
ed central mainframe.
* Reduced retrofit time for engineering changes to manufacturing floor from 384
hours to 48 hours.
Education
MA in Environmental Psychology, minor Systems/Industrial Engineering, University
of Arizona-Tucson.
BA in Psychology, University of Tennessee-Knoxville.