Laurie Hughes

408/930-7287 / lh179a15@westpost.net
Administrative Assistant
SUMMARY OF QUALIFICATIONS
Administrative Assistant with experience working in a fast pace office environme
nt supporting all levels of management. Demonstrated a track record of leading,
guiding, teaching others, and being a team player who works well with others acr
oss functional teams. Strengths include:
*Office Management
*Customer Relations
*Meeting Planning
*Travel Logistics
*Confidential Relationships
*Scheduling
*Project Management
*Event Management
PROFESSIONAL EXPERIENCE
HEWLETT-PACKARD COMPANY 1999- 2009
Administrative Assistant II
Initially hired as an admin, was consistently given expanded and diverse respons
ibilities that has included:
Office Management experience includes:
*Managed and maintained schedules, arranging agendas for committee, lab, and oth
er meetings taking place
*Made travel arrangements for managers, arranging both domestic and internationa
l, while remaining flexible for constant changes in fast-paced environment
*Communicated with customers, employees, and other individuals to provide inform
ation and address complaints
*Prepared reconciliation of expenses financial statements and other documents, u
sing internal software processing application, spreadsheet, database, or present
ation software
*Completed necessary forms for both new and terminated employees to ensure compl
iance
* Managed and reconciled expenses for managers related to travel and business ex
penses
Project / Event Management experience includes:
*Planned and organized all MIUL annual conferences, management offsite, and grou
p events
*Consulted with executives to determine objectives and requirements for events s
uch as meetings, conferences, and offsite
*Maintained records of events, including financial details, reviewing event bill
s for accuracy, and approving payment
*Coordinated services for events, such as accommodation and transportation for p
articipants, facilities, catering and event security
*Created webpage which included agendas, registration forms, and logistics for d
ifferent events
Customer Service experience includes:
*Arranged any travel and lodging needed for interview candidates
*Greeted guest at lobby and escorted them to visitors cube / meetings
*Applied for wireless guest account when visitor from outside of company visit
*Oversaw training for administrative staff to ensure adherence to quality standa
rds, deadlines, and proper procedures, correcting errors or problems
*Interpret and communicate work procedures and company policies to staff
TEMPORARY WORK (Tascor / Manpower) 1996 - 1999
Temp Worker / Administrative Assistant
*Acquired, distribute and stored supplies
*Opened, read, routed, and distributed incoming mail
*Completed necessary forms following company policy
*Operated office machines, such as photocopiers and scanners, facsimile machines
, voice mail systems
*Made copies of correspondence and other printed material
*Maintained and update filing, inventory, mailing, and database systems
*Compiled copied, sorted, and filed records of office activities, business trans
actions
*Answered telephones took messages, or transfer calls to appropriate individuals
*Used outlook as a scheduling to book conference rooms, send out invitations, an
d coordinate meetings for managers and their staff
*Attached appropriate files to incoming correspondence requiring replies
Customer Companies included
*International Business Machines
*Hewlett-Packard Company
COMPUTER SKILLS
*Word
*Excel
*PowerPoint
*Outlook
*Internet research
*FrontPage
*Databases
*Windows, Vista Operating Systems
EDUCATION / RELEVANT TRAINING
Office Technology Certificate, San Jose City College 1994 - 1996