NITA JAMESON, PMP

6240 West Caribou Drive Edmond, Oklahoma 73012 (405) 330-8585

2111 Beechwood Avenue Fullerton, California, 92835 (714) 256-4803
nja904cc@westpost.net
SENIOR PROJECT MANAGER

Certified Project Management Professional since 2002, with over twenty years rel
ated experience in implementing and/or managing information management and techn
ology solutions. A proven leader with extensive business systems analysis exper
tise who is highly skilled in identifying business and technology needs, develop
ing new business processes and technologies, selecting and enhancing existing te
chnologies, and training business and technical associates. Expert in organizing
, prioritizing, managing, and implementing large-scale, complex business and tec
hnology projects through all phases of project and systems development life cycl
e. Excellent oral, presentation, and written communication skills with ability
to articulate complex concepts to diverse, technical and non-technical audiences
.

PROFESSIONAL EXPERIENCE
THE CITY OF OKLAHOMA CITY, Oklahoma City, Oklahoma, Nov 2008 - Present
Senior Systems Analyst / MAPS for Kids Program Technology Manager
* Effectively manages MAPS for Kids technology program responsible for 52 milli
on in technology projects including all phases of program/project life cycle, as
wells as procurement, vendor and contract management, and systems analysis and
design. Provides technical direction and oversight for data infrastructure, netw
ork and VoIP systems, IP video surveillance, wireless access, desktop computers,
laptops, mobile labs, and printer technologies.
* Performs strategic planning, research, analysis and design. Develops and main
tains Technology Implementation Plan, IT budget, cost, program/project schedules
, risk management plans, LFR metrics, and weekly, monthly, and annual status rep
orts for a variety of key stakeholders and citizens.
* Manages procurement process, vendor selection and overall contract management
including IT RFQ process, invoice/billing reconciliation and payment, and compl
iance with Board, Trust, and Council governance committees, quality assurance in
spections, and transfer of assets.
* Communicates roles and responsibilities, supervises IT work for contractors,
employees, school district technical, and project teams, sets performance expect
ations, ensuring compliance with policies and procedure, determines skills requi
red and develops monitoring and training programs, coordinates and supervises wo
rk activities and reviews performance of assigned staff in a team environment.
* Spearheaded improvement of technology, procurement, systems analysis and desi
gn processes which resulted in significant cost savings of approximately $4 mill
ion, reduced development time and improved overall productivity, communications,
and customer satisfaction for several internal and external teams, departments,
and organizations.
* Successfully managed over $15 million in technology projects for the past 20
months supporting 70 Oklahoma City Public Schools and over 40,000 students. Eff
ectively and efficiently managed technology program with 60 concurrent data infr
astructure projects in various stages of project life cycle. Completed implement
ation of Cisco network and VoIP at 9 schools, with another 23 currently under co
nstruction, and 28 projects in analysis and design. Implemented 1,920 laptop co
mputers and 3,427 desktop computers in 70 schools within schedule and under budg
et with cost savings of approximately $10,000,000.00. Additional 2,453 desktop c
omputers scheduled for deployment in 4th Quarter 2010 to meet LFR metrics/goals
with completion from 84.58% to 97.18%. Conducted systems analysis for additional
technical projects to include new IP video surveillance and 800 additional wire
less access points for teachers and students.
NITA JAMESON, PMP Page Two
PROFESSIONAL EXPERIENCE Continued
THE CAPITAL GROUP COMPANIES, INC., Brea and Los Angeles, California, Nov 1997 -
Aug 2008
Senior Manager, Projects / Senior Business Systems Analyst
Senior Manager, Projects, American Funds Distributors Project Office, Sep 2006 -
Aug 2008
* Built credibility, quickly established a climate of trust and rapport, mainta
ined open communication with stakeholders at multiple levels, including those ex
ternal to the organization resulting in more effective and timely problem resolu
tion enterprise-wide for over 12,000 employees globally. Developed three-to-fiv
e-year strategic roadmaps for Communications departments of 100 and Project Offi
ce of 20, resulting in improved business and technology aligned program manageme
nt, project selection and prioritization, and resource allocation. Technical lia
ison to IT departments of over 1,000.
* Coached and mentored several junior project managers/business analysts result
ing in improved productivity and project execution, costs reductions in managing
scope, and increased internal and external customer service and satisfaction en
terprise-wide.
* Analyzed and identified opportunities for process and technology improvements
, formulated recommendations, and played a pivotal role in efficiently implement
ing required changes and solutions for new and existing technologies covering fo
ur lines of business, twenty-four business areas at six site locations, and with
over fifty core applications. Directed evolution and timely completion of tech
nical and non-technical solutions, managing all phases of project life cycle res
ulting in strengthening the core business, expanding market share, and improved
customer experience for 120 wholesalers, 260,000 financial advisors, and over 13
million individual shareholders.
* Led 20 business and technical members to select and implement new publishing
technologies resulting in 65% reduction in annual costs for populating statistic
s within literature pieces at $715,000.00. Negotiated favorable contracts and m
anaged positive vendor relationships.
* Led high risk multi-business compliance project to successfully revamp busine
ss processes at east and west coast distribution centers, across four US service
centers, and with several large-scale and complex integrated system application
s ensuring timely and accurate resolution of up and down stream interdependencie
s resulting in cost savings of $2,000,000.00.
Senior Business Systems Analyst, Institutional Web Group, Oct 2003 - Sep 2006
* Led global cross-site team of 12 business and technical experts tasked with s
crutinizing, improving, and strengthening organization's client service support
model resulting in development of new information architecture and improved cust
omer support model. Handpicked for this leadership position.
* Designed, developed, and managed global business analysis program, which sign
ificantly improved company-wide educational and developmental support for busine
ss analysts in multiple US, Europe, and Asia offices resulting in improved custo
mer satisfaction, elevated department productivity, expedited workflows, and red
uced time-to-market products for approximately 10,000 employees.
Senior Business Systems Analyst, IT Process Methodology and Training, Dec 1993 -
Sep 2003
* Exhibited forward-thinking skills to drive IT enterprise-wide project managem
ent program aligned with industry standards and best practices for 1,000 IT empl
oyees. Developed project management office, skills assessment tools, training cu
rriculum, templates, checklists, and guidelines for individual and organizationa
l skills improvement. Managed vendor relationships.
* Developed business case development/justification and cost-benefit analysis t
ools, and trained IT and business associates in conducting pre- and post-project
value assessments.
NITA JAMESON, PMP Page Three
PROFESSIONAL EXPERIENCE Continued
Senior Business Systems Analyst, IT Process Methodology and Training, Dec 1993 -
Sep 2003
* Developed internal auditing procedures aligned with COBIT, SOX, and ITIL for
several applications, infrastructure, security, disaster recovery, and business
continuity environments.
* Enhanced company-wide contract management process through concurrent and cros
s-functional department collaboration with Legal, Purchasing, Business and Techn
ical departments for company of 10,000 employees.
Business Systems Analyst, IT Year 2000 Program Office, Nov 1999 - Dec1999
* Spearheaded and successfully managed Y2K desktop compliance efforts for US, E
urope and Asia offices; seamlessly navigated interdepartmental cooperation betwe
en technical and business departments resulting in higher shareholder confidence
as well as future data storage management strategies and business continuity/di
saster recovery procedures.
* Defined responsibilities for remediation specialist, hired contractors to ful
fill roles, and provided continuous performance evaluations including coaching a
nd feedback.
JAMESON COMPUTER SPECIALISTS, Fullerton, California, Dec 1990 - Oct 1997
Owner/Technology Consultant
* Demonstrated sharp business acumen by successfully creating, launching and st
eering operations of a profitable business. Specialized in delivering quality Ma
cintosh and Windows-based personal computer consulting services.
* Championed electronic marketing networking system project for 70 users, captu
ring $395,000 in first-year savings for client. Independently oversaw analysis,
user surveys, and procurement process by suggesting low-cost alternatives for ad
ditional hardware and software.
* Leveraged exceptional communication, presentation, and technical skills to co
nduct hundreds of computer training classes for diverse clientele.

Earlier experience includes role as Senior Computer Programmer/Systems Analyst f

or Hughes Aircraft, Fullerton, California from 1984 to 1989.

EDUCATION & CERTIFICATION

Project Management Professional, Project Management Institute, Newtown Square, P

ennsylvania
Bachelor of Science Degree in Business Management, University of Redlands, River
side, California
Associate of Arts Degree in Child Development (Honors), Fullerton College, Fulle
rton, California

TECHNOLOGIES & PROCESS EXPERIENCE

EMC Documentum, eRoom, xPression Suite, Captiva, Net IQ WebTrends, Siebel, SAP,
Macromedia, Remedy, Crystal Reports, Clear Quest, Lotus Notes, Microsoft Office,
Zachman Framework and Business and Technical Architecture, COBIT, ITIL, SAS 70,
SOX, Root Cause and SWOT Analysis, JAD and Lessons Learned Facilitation, Qualit
y & Process Improvements, Project/Program Management, SDLC, Requirements Managem
ent, Testing