ROBERT W.

MANTELL
15973 S. Have
n Avenue, Orland Hills, IL 60487, (708) 403-3294

CAREER PROFILE
An energetic and highly motivated strategic person with proven ability to perfo
rm many responsibilities and achieve superior results. Qualifications include:
-Long term supervisor and team leader skills with exceptional attendance records
-Exceptional field service experience with proven ability to achieve high rankin
gs
-Dedicated customer satisfaction
-Organization advancements by utilizing outstanding skills
EDUCATION
Bachelor of Science in Electronic Engineering Technology
Devry Institute of Technology, Chicago, IL
Grade Point Average: 3.24/4.0
High School Diploma
Carl Sandburg High School, Orland Park, IL (1976)
Courses include: Electronics, I, II & III, TV Symptom Diagnosis, Advanced Alge
bra
PROFESSIONAL EXPERIENCE
Day Trader (Self-Employed)
Orland Hills, IL (June 2010- Present)
Execute buy and sell orders on the S&P E-Mini commodity
Supervisor & Dispatcher
VCNA Prairie, Bridgeview, IL (July 1997 - June 2010)
Increased driver efficiency while decreasing driver hours with superior supervis
ing and coordinating deliveries for over 60 semi cement drivers. Collected and a
nalyzed necessary paperwork to reduce driver deficiencies and entered informatio
n into a billing log. Maintained a 13 year exceptional attendance record.
Field Service Technician II
Simplex Time Recorder, Lombard, IL (October 1988 - July 1997)
Promoted 3 times in less than 9 years from Fire Alarm inspector and Lead Fire Al
arm inspector with a near perfect 9 year attendance record. Received numerous cu
stomer appraisals/letters and repeat requests for continued quality inspections
and testing of fire alarm systems. Reduced service calls and company cost with
improved inspecting operations and diagnosing. Enhanced customer relations by re
viving and improving operations of wall clocks and time clocks.
Field Service Technician
Konica/Royal Business Machines, Bensenville, IL (May 1985 - October 1988)
Achieved a 3 year perfect attendance record while providing exceptional diagnosi
ng ability on copier machines. Recognized for top technician and advanced to ser
vice facsimile machines. Received letters from customers recognizing quality wor
kmanship by performing detailed routine maintenance and exceptional service whic
h reduced service callbacks and company costs.
ROBERT W. MANTELL
 15973 S. Hav
en Avenue, Orland Hills, IL 60487, (708) 403-3294

PROFESSIONAL EXPERIENCE (CONT.')

Alarm Installer
Westec Security, Burr Ridge, IL (September 1984 - April 1985)
Provided 100% undetectable wiring installations in finished living areas and 100
% superior, flawless installations of fire and burglar alarm systems in resident
ial homes and trained home owners' proper usage of equipment. Maintained perfect
attendance record.
Sales Associate
Success Motivation Institute, Orland Park, IL (January 1984 - June 1984)
Sold self-improvement learning material to individuals while maintaining a perfe
ct attendance record.
Electronics Assembler/Installer (Self-Employed)
Orland Park, IL (January 1983 - January 1984)
Assembled, diagnosed, installed, and repaired consumer electronics, hobby kits,
and television decoders. Repaired all work submitted by clients. Provided excell
ent customer service with all repairs.
Field Service Engineer
J.N. Davey and Associates, Glen Ellyn, IL (September 1982 - January 1983)
Responded to inquiries and requests for assistance with organization computers.
Installed and diagnosed computer systems used at service stations while maintain
ing a perfect attendance record.
Package Handler and Sorter
United Parcel Service, Bedford Park, IL (March 1979 - September 1982)
Unloaded 1400 boxes per hour onto conveyor belt without damaging enclosed materi
al and promoted to package sorter maintaining 1400 boxes per hour sort rate onto
conveyor belts according to city, state, and zip codes with a solid sort and at
tendance record.
Electrical Assembler, Shipping Clerk, Inside Salesman, and Stock Manager
Midwest Control Corporation, Bridgeview, IL (October 1976 - June 1979)
Provided numerous skills and responsibilities while maintaining perfect attendan
ce record for this employer as listed: Packaged and shipped electric panels and
parts. Constructed and wired electric control panels from schematics. Monitored
all orders, received and purchased including pricing, availability, delivery and
expediting of all goods. Maintained all stock and filled all orders as requeste
d by customers.
SKILLS
Knowledgeable with mechanical repairing, electrical, plumbing, piping, dry wall
ing, painting, woodworking, and proficient with most power and hand tools. Have
experience with Microsoft Excel and Office and utilizing the internet.

PERSONAL INTERSTS
I enjoy bowling, fishing, investing, doing all house projects, and repairing al
most everything.