I am currently managing the Network Engineering and Systems Support Team at Harr

is Stratex Networks. The team provides Tier III support, OEM Quality Verificatio
n, Global Field Services and Technical Seminars to the North American and Intern
ational markets. This team of individuals are considered Network Engineers, Con
figurations engineers, Product Testers and Trainers. In addition to Tier III sup
port the team performs interoperability testing of OEM equipment with the HSX pr
oduct line to ensure proof of concept. The OEM equipment is verified against the
microwave radios by creating test plans and test cases. These test plans are al
so used in field acceptance test efforts and customer certification. In this rol
e I manage a 4M budget that I am responsible for the AOP and deliverables.
As an individual contributor at Anteon I worked as an integration prime for Mili
tary Operations Urban Training (MOUT) for homeland security and military trainin
g facility. The MOUT sites deployed video surveillance, ethernet pop up targets,
smoke generators to provide a training facility to the military personnel. Duri
ng training the video was recorded, edited for playback for training purposes.

Previously managed a quality assurance team at Nortel Networks for 5 years provi
ding strategies, plans, test coverage and execution for multiple product release
s. Developed employees with business objectives and career oriented goals in min
d to address quality assurance of hardware and software. 10 years of combined ma
nagement and senior test engineering positions and overall 20 years as a test en
gineer for hardware and software. Direct test ownership and responsibility of mu
ltiple product and project releases.
Partnered with the design organization to create an automated continuous test pr
ocess to verify weekly load builds for sanity/integration testing. Developed an
automated integration test assessment suite to assess designer unit testing qual
ity. Prime for automating product assessment suites to reduce test cycle times f
or overall product.
Created quality assurance test milestones to capture status of software health a
nd issue management. Milestones consisted of Product Test Start which detailed i
ntegration quality, Product test certification held at 75% execution, Product te
st finish at 100% execution for final compile issue management and product test
exit that outlined release quality and recommendations. Developed performance an
d stress milestone metrics, criteria and reported test execution results at each
interval for all metrics. Managed customer robustness issues, previous release
low priority issues, and department sentiment in a team oriented approach.
Provided quality and release recommendations to management teams of test impacts
, weekly status and priorities for test case mappings to ensure product quality
concerns are addressed on time.
Solid and proven skill set in the following areas:
> Capable of product and process improvement facilitation
> New Product Introduction benchmarking and performance oriented
> Extensive electronics background in a telecom and networking environment (LAN/
WAN)
> Experience in a distributive software environment and application testing
> Proven track record of software and hardware verification
> Quick to learn new product requirements, test acronyms, metrics and methodolo
gy
> Skilled in engineering, management, employee development, test process structu
re
> Capable of automation and regression activity management
> Relationship building and team test initiatives and resource requirements
> Great understanding of test escape management and process improvement models
> Connecting key processes and internal/external deliverables
> Analyzing and documenting test status, metrics, criteria and test case mapping
to defects
> Implementing bug fix priority and test validation retest timelines
> Recognizing consolidation and automation opportunities to decrease test timeli
nes
> Positive communication and product risk based on test coverage and failure ana
lysis
> Implementing performance metrics for product test acceptance
I would appreciate the opportunity to discuss my qualifications further.
Regards,
Larry W. Shackelford
309 Dunhagan Place
Cary, North Carolina 27511
Home (919) 467-8817
Work (919) 767-5302
lsab8e40@westpost.net

LARRY W. SHACKELFORD

309 Dunhagan Place

Cary, North Carolina 27511
Home (919) 467-8817
Work (919) 767-5302
lsab8e40@westpost.net

SYNOPSIS
A results oriented, decisive individual with numerous years of leadership an
d end user test engineering and management experience. A proven change leader wi
th a documented history of success in hardware and software test engineering, la
b operations support, project management, and customer service. Excellent team
building and customer service skills to evolve organizational development, produ
ct and process improvements and internal and external customer satisfaction.
Extensive project engineering and quality assurance/product verification bac
kground within the telecommunications/networking industry using a waterfall and
incremental development life cycle process for both hardware and software introd
uctions. Managed a team of project verification specialists which developed pro
ject plans, test and automation to address regression activities and new feature
development. Established manufacturing introduction plans and test engineering
requirements for component, printed circuit board and system integration. Prime
establishing project verification strategy to address deliverables for business
development reviews, high level designs, functional specifications, integration
and project test implementation. Tracked projects using web based activity trac
king system, MS Project and test case database reporting to all levels of manage
ment. Teamed with design, customer service, verification offices, manufacturing,
and product test to provide risk recommendations and release plans.
SKILLS / COMPETENCIES
* Diploma: Electrical Electronics Engineering Technology
* Certifications: Project Management - Telecommunications - ISO training -
Pursuing Net+ and CCNA
* Operating Systems: Unix, Windows, Macintosh
* Applications: MS Access, Power Point, Excel, Frame maker, Publisher, Outloo
k, I.E., Netscape, MS Project, Clear Case
* Technologies: Router, Switching, Wireless, DMS, TCP/IP, OSI, ISDN, T1,DS3,
SS7,Frame Relay, x.25,Sonet
* Languages: TCL (Test Coding Language), HTML, PERL, CGI, C
* Quality: Trained in ISO processes and skilled in Control and Audit procedu
res - Authored Quality Business Practices
* Process: Ability to analyze, troubleshoot, and drive problem resolution -
Hardware, Software and Quality
* Development: In-depth knowledge of change control process, product develop
ment and life cycle management
* Communication: Conveys point with clarity and conviction; excellent writin
g/listening skills
* Collaborative: Interacts effectively across multi-disciplinary boundaries
in diverse situations
* Track Record: Delivers projects on time, with quality, and within budget
* Technical - Adapts to new product introduction and enjoys stretch technical
objectives (design, integration, product)
* Teamwork - Builds cross boundary alliances to accomplish goals and win win
solutions
* Leadership - Takes action with attention to detail, demonstrating accountab
ility, guidance and mentoring
* Influencing - Persuasively and successfully conveys position and point of v
iew with integrity
* Flexibility - Works effectively with cross functional teams and adapts to f
ast paced and changing priorities

LARRY W. SHACKELFORD
EXPERIENCE
Network Engineering Support Manager - Harris Stratex - Sept 2007 to present
Manage three customer service support organizations of which one is an OEM Quali
ty Assurance group.
1) Global Field Support organization providing world wide support for a microwav
e communications company.
2) Interoperability test engineering group providing test coverage verification/
reporting for OEM equipment and Tier III support. Responsible for managing globa
l test engineering for all OEM product lines and managing a budget of $4M.
3) Technical Seminars group providing global networking seminars on latest micro
wave technologies for the company.

Consultant - Interoperability Test Engineer - Cisco Systems - RTP NC Nov 04 - S

ept 2007
Provide test acceptance and support for interoperability testing of Cisco's prod
ucts. Maintained interface requirements to existing telecommunications equipment
and software upgrades for new feature functionality. Addressed work requests to
enable new product functionality and existing development activities to ensure
successful product releases.
* Determine public telephone service requirements and software upgrades to provi
de test ability coverage.
* Improved internal customer satisfaction with turn around downtime and request
installation of equipment.
* Spearheaded the effort to bring test equipment, spares, software and hardware
up to date for compliance.

Product Integration Engineer - Anteon Corporation - Asheville, NC Jul 03 - Nov 0

4.
Integration engineering of military operations and training systems includi
ng operator's workstation, remote node computers and resident product software t
o control high speed Ethernet devices for test exercises and development. System
s contained switching network, fiber optic coax multiplexers, video storage devi
ce and recording equipment to provide after action reviews and safety updates.
* Performed integration and test verification of newly created prototype demo ha
rdware on time and within budget.
* Led the development of excel based project management system for import into M
S Project.
* Created a software development tool to facilitate corporate database requireme
nts and job requirements.
* Provided guidance to technicians to increase productivity onsite and provide s
oftware test guidelines.

Product Test QA Manager - Nortel Networks - RTP, NC June 98 - Dec. 02.

Led a team of software verification engineers to ensure a distributed softwa
re architecture system met end user test performance expectations. Partnered wi
th design and business teams to provide concise test strategies, systems operati
ng procedures (SOPs), design metrics test coverage for product test release expe
ctations. Created test strategies earlier in business development reviews, provi
ded reuse, existing infrastructure and cost to facilitate new product estimates.
Implemented Gate processes, ISO criteria and continuous improvement to reduce t
est escapes and enhance test case mapping to problem reports for risk management
. Identified test case mapping retest requirements to accurately forecast bug fi
xes and manage final compiles test activity forecasts. Matrix managed a global t
eam in Ottawa, Maidenhead, France, Richardson and Germany.
* Led the test management through transition of a waterfall test methodology to
an incremental develop and test cycle.
* Established product metrics and performance criteria for release over release
verification.
* Authored a test process to meet business needs and verify product specificatio
ns.
* Consulted and guided technical project teams from concept through life cycle d
evelopment activities.
* Managed large scale automation platform to perform regression and functional v
erification.
* Reverse engineered existing process development to obtain ISO certification.
* Managed and tested independent software releases in a distributed architecture
approach.
* Developed employees to reach career goals in a team environment.

LARRY W. SHACKELFORD
Software Verification Engineer - Nortel Networks - RTP, NC June 90 - June 98.
Participated in a global team environment with limited supervision to develo
p and implement software verification test strategies and plans. Led a team of
technical consultants to provide software development and customer service robus
tness to resolve product defects in previous releases and address test escapes.
Implemented a continuous product verification automated test concept environment
to enable test verification early in the development cycle.
* Played key role in identifying opportunities that shortened test cycle, time t
o market.
* Provided 24/7 on-line technical support to troubleshoot and quickly resolve cu
stomer issues.
* Participated in Code reviews, Designer Test, Software coverage and mapping of
test cases.
* Developed Test Plans and Test cases to ensure product requirements are met.
New Product Introduction Test Engineer - Customer Service - Nortel Networks, RTP
NC May 87 - June 90.
Integral part of the software development team for a new front end processor
and compiler from prototype to product deployment. Participated in the first ap
plication of systems test for customer validation of software and hardware appli
cations. Served as liaison and technical consultant to software development and
manufacturing teams. Installed software for the commissioning efforts of hardwa
re on customer site for an end to end project deliverable.
* Drove software problem resolution of product defects into the design team for
quick resolution.
* Worked with new technologies and process in a waterfall and incremental valida
tion process.
* Teamed with customers to write clear concise test plans and test cases to infl
uence designer software validation.
* Created automated test suites for the manufacturing test facilities.
* Provided failure mode analysis and functional test coverage details.
Lead Test Engineer - Nortel Networks, RTP NC May 84 - May 87.
Developed in circuit and functional test programs for the manufacturing faci
lity printed circuit board troubleshooting. Created module tests using system s
oftware diagnostics and integration. Enhanced the reliability test module with e
nhanced computer aided test analysis and quality control reporting.
* Developed software programs written in Basic for In-Circuit Faultfinder tester
.
* Developed module programs using systems diagnostics for component debug.
* Maintained power supply test bed and fixtures.
* Quality records and component early life failure analysis.
* Test engineer for the Reliability Engineering facility for prototype hardware
development.
* Installation engineer for systems test. Duties consisted of supervising 24 ins
tallers to complete the RTP Systems Test bed. Activity was completed ahead of sc
hedule.
* Utilized systems diagnostics to create Hardware Functional test bed for System
Failure analysis.
* Created technician PCB Troubleshooting guides and Shop Aid updates to reduce c
ost of PCB repair.
* System Administrator for the Computer Automated System Test procedure to captu
re data from log error utility.
Test Engineer - Nortel Networks, RTP NC May 79 - May 84.
Trouble shot printed circuit boards to the component level for failure mode anal
ysis data.
* Diagnosed circuit packs at in circuit test.
* Using systems diagnostics and test equipment repaired printed circuit boards w
ith high failure rates from systems test.
EDUCATION
Electrical Electronics Engineering Technology, Danville Community College Danvil
le, VA
Project Management Certification, Nortel Networks, RTEC, Raleigh, NC
Intermediate HTML classes, GUI and Agile Test Development courses