ARTURICEA DENISE WATHEN, MISM

4181 Shelby Street * Indianapolis, Indiana 46227

317.709.0799 * awac120c@westpost.net * http://www.linkedin.com/in/adwathen
INFORMATION TECHNOLOGY PROFESSIONAL:
Data Analysis & Administration
Database specialist with advanced information systems training and 6 years of pr
ofessional IT experience in leading-edge biotechnology environment. Proven abili
ty to enhance productivity by designing technical solutions based on key busines
s objectives and user requirements. Demonstrated success in managing complex dat
abase creation, implementation, and optimization projects. Skilled troubleshoote
r and problem solver with certification in, MasterControl Suite System Administr
ator.
Areas of Expertise
Project Management * Database Administration * Enterprise Resource Planning (ERP
) * Vendor Selection
Data Backup * Disaster Recovery * Reporting * Quality Control * User Training
SQL * Adobe Acrobat & PageMaker * SYSPRO * Microsoft Visio, Project, Office, & P
ublisher

EDUCATION
Master of Information Systems Management (MISM), Data Administration & Managemen
t
DeVry University, Keller School of Management, Indianapolis, Indiana
Bachelor of Science, Business & Human Resources Management
Indiana University-Purdue University, Indianapolis, Indiana
PROFESSIONAL EXPERIENCE
Quality Systems Document Coordinator
THERMO FISHER SCIENTIFIC, Indianapolis, Indiana * 2003-2010
Administer documentation system and document archives for medical device manufac
turer specialized in assays used by hospitals and physicians. Manage document ch
ange request. Author operational qualification (OQ) and performance qualificatio
n (PQ) scripts in SQL for software program validation. Troubleshoot document con
trol software issues. Review and approve documents to ensure compliance with all
US Food and Drug Administration (FDA) and International Organization for Standa
rdization (ISO) requirements, as well as company standard operating procedures (
SOPs). Direct both local and offsite records retention processes. Act as subject
matter expert for documentation system and specific record queries. Provide use
r training for all employees in system access, document creation, and records re
view.
* Wrote training presentation that would assist users in the transition from pap
er documentation process to the paperless/electronic process, which reduced erro
rs by 70% of user population.
* Designed automated records management solutions in MasterControl based on user
requirements.
* Wrote PQ validation test scripts that ID'd 20% of the bugs in our process alon
g with areas to focus on during the training of end users.
* Indoctrinated a scanning process that made the company more electronic and inc
reased productivity while reducing the potential for cross-contamination, which
in turn has made archived documents easier and quicker to locate.
* Recruited by senior management to participate in vendor selection for new docu
ment software.
* Earned recognition from company President for improving departmental efficienc
ies.
ADDITIONAL EXPERIENCE
FEDERAL EXPRESS, Manifest Records Agent * 2001-2003
WOMEN'S HEALTH PARTNERSHIP, Patient Account Representative * 2000-2001
DUNHILL STAFFING SERVICES, Assistant Administrator * 1996-2000
CREATIVE REHABILITATION MANAGEMENT, Job Development Coordinator * 1994-1995