Jill Ballo

8007 Steven Franklin Drive

Bartlett, TN. 38133
ATTN: Human Resources
Dear Sir:
I am currently looking for employment with a company that can utilize my experie
nce to
their benefit.
My enclosed resume outlines my educational background, professional experience,
and
track record. I am motivated, conscientious and enthusiastic, and would apprecia
te the
opportunity to contribute to your firms success.
I can promise that meeting with me will not be a waste of your timeand I will ma
ke
myself available at your convenience, during or outside of normal business hours
.
Sincerely,
Jill R. Ballo
Enclosure
.
Jill R. Ballo
8007 Steven Franklin Drive
Bartlett, TN. 38133
901-387-1976
jbad2606@westpost.net
OBJECTIVE
To obtain a responsible position with a progressive organization that would util
ize my skills and
allow me the opportunity for advancement.
SUMMARY OF QUALIFICATIONS
20 (twenty) plus years professional experience involving progressive responsibi
lities.
Proficient at establishing and implementing management, organizational and oper
ational
policies and procedures aimed at efficiency and overall quality of operations.
Problem resolution, creative management and job analysis to ensure coordination
of
carriers and shipment of merchandise.
A dedicated professional with proven analytical abilities; excellent oral and w
ritten
communication skills; experienced in managing complex projects and producing und
er
short deadline conditions.
CAREER HIGHLIGHTS
12/00-06/09 Varsity Spirit Corp. Memphis, TN
International Shipment Coordinator 04/07-06/09
Responsible for quality control, inventory management, outgoing and incoming
international shipments, interfaced with U.S. Customs, local Chamber of
Commerce and carriers to ensure international guidelines were met.
Administrator for Select Soccer Division 01/05-04/07
Sales Assistant to processing and maintaining sales orders, as well as quality
control of soccer merchandise.
Returns Department 01/02-01/05
Processed stock returns, issued credit memos and maintained inventory
electronically.
Customer Service Representative 12/00-12/01
Call Center Operator in charge of fielding calls from internal and external
customers regarding orders and problem resolution.
05/94-12/00 Bellsouth Mobility Memphis, TN
Inside Sales 02/96-12/00
Exceeded established sales quotas and received awards for consistently
maintaining number one, or number two Sales Rep in the country during tenure
in sales. Recognized three times for suggestions of streamlined processes and
implementation that saved the company thousands of dollars.
Assistant Manager-Customer Service Department 05/94-02/96
As Call Center Assistant Manager, assisted customers with problem resolution,
invoicing issues and updating phone plans. As a trainer, I was in charge of
training all incoming associates with job processes and responsibilities.
03/91-05/94 Fuggitt Rubber Memphis, TN
Accounts Payable Representative
Processed invoices, credit memos, account payables/receivables and purchase
orders.
EDUCATION
1977-1981 Immaculate Conception Cathedral High School For Girls
1993-1997 State Technical Institute at Memphis
REFERENCES
Available Upon Request