Eugene R.

Pena
1823 Maple Ave, Berwyn, IL 60402
(312) 493-2054
IntelliGene312@gmail.com
ENTREPRENEURIALSHIP/MANAGEMENT/OPERATIONS/LOGISTICS
Overview Over 8 years of successful management and leadership experience with a
reputation for meeting the most challenging organizational goals and objectives.
A motivated leader-by-example for teams and groups in a variety of corporate an
d military leadership roles. A proven record for:
Creating and implementing an effective business plan to see solvency within 5 q
uarters from opening.
Consolidated management control for a dramatic increase in sales (loan) volume
within 6 months of assuming a combined sales and operational leadership role.
Designed and Created the Standard Operating Procedure for Law Enforcement at a
major military training installation staffing over 50,000 recruits, students, an
d support staff.
Demonstrated effective leadership in many roles from assaulting hostile ships i
n the Middle East to leading sales teams to surpass established goals
Professional Experience
Elite Exams, LLC, 2008 - 2010
ENTREPRENEUR Created the foundation for a family medical services business and
establishing relationships with over 600 insurance agents serving the Greater Ch
icago-land area.
Surma Mortgage, 2007 - 2008
GENERAL MANAGER Contributed to the accelerated start-up growth of a fledgling R
iver North mortgage company.
CDK-USA Mortgage, 2001 - 2007
LOAN OFFICER to GENERAL MANAGER Negotiated early success as loan officer to Ope
rations Manager within 1 year of employment. Promoted to General Manager follow
ing year.
United States Navy, 1990 - 1999
PETTY OFFICER 2ND CLASS - Completed 9-years of active duty with the U.S. Navy. A
ssigned responsibilities normally given to higher pay grades. Awarded over 12 c
ommendations and decorations for actions commencing with the Gulf War to awards
earned while in U.S. Navy Reserves during Operation Enduring Freedom/Operation I
raqi Freedom.
Actively presiding over key responsibilities in a variety of management roles, t
he combined experiences have encouraged the accomplishment of tasks beyond that
of expected successes and forecasted goals. Specific duties and achievements in
clude:
Management: (Elite Exams) Identified, pursued, and developed referral relations
hips with over 600 agents in 7 agencies while scheduling examinations, reconcili
ng problems, and developing an effective model to continually reduce exorbitant
overhead expenses normally associated with start-ups.
Operations & Logistics: (CDK-USA Mortgage) Routinely demonstrated logistical an
d operational ability to owners for over 150 staff and loan officers. Duties in
cluded the acquisition of new loan officers, implementing weekend training for s
tate licensing requirements, payroll requirements, and overall daily operations
of a high-profile mortgage company on Michigan Avenue. Facilitated an above 98
% accuracy in state compliance audits from 2004-2007.
Automation &
Cost Control: (Elite Exams) Streamlined exorbitant costs normally associated wi
th startups with measures such as: cutting costs by as much as 84% in rent for a
Michigan Avenue office, 97%, or $ 15,680 savings in weekly parking expenses ser
vicing clients in the Loop, and nearly $ 11,500 or 96% in technology expenses by
using an off-site, Nap-of-the-Earth server to accommodate a potential fleet in
excess of 100 examiners operating 7 days a week, 52 weeks a year.
Training & Development: (Surma Mortgage) Organized loan officer field training
for obtaining clients and referral sources through various professional membersh
ips and networking events as an alternative to new legislation regarding nationa
l Do-Not-Call registry ensuring no decrease in sales productivity
(CDK-USA Mortgage) Systematized weekend training for an average class size rang
ing from 7 - 15 every weekend for Illinois State Licensing requirements.
(U.S. Navy) 6 months combined training in Athens, Greece and Istanbul, Turkey t
raining NATO allies advanced ship boarding (VBSS) techniques after Gulf War. 3
additional months in Turkey training sonar dome equipment to Turkish Navy for ev
entual sale. 6 months combined training of advanced firefighting for on-board f
irefighting team.
Education Various Colleges, Grayslake, IL and Chicago, IL
CURRENTLY PURSUING BACHELOR OF SCIENCE DEGREE
Business Management
General Studies and Business Prerequisites, Coastline Community College Founta
in Valley, CA, College of Lake County Grayslake, IL, Wilbur Wright College Chi
cago, IL
Business Management & Journalism, 1990-1999
Interests Enjoy writing screenplays, short stories, novels, love to read (Histor
y, Military History, Religion, Economics, and Technology), Mens fashion, cultura
l activities, and travel.
References and Supporting Documentation Furnished Upon Request