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thbe408a@westpost.net
Home (441)747-8633
5 Ten Pin Crescent
Cell (441-747-8633
Warwick, WK05 Bermuda
SALES MANAGEMENT
BUILDING MATERIALS/HARDWARE
* Top producing sales management professional within the commercial construction
and home improvement industry increasing sales and profits quarterly within a h
ighly competitive market.
* Unique combination of outside sales experience and extensive knowledge of buil
ding codes and building systems. Expertise in retail management in P&L, human re
sources, sales floor design and merchandising and purchasing.
* Establish genuine rapport with prospects and clients. Utilize comprehensive pr
oduct knowledge, familiarity with construction practices, ability to intermingle
with diverse cultures and personalities, and an enthusiastic personality to map
out client needs and recommend appropriate solutions. Earn client and employees
trust by consistently proving their needs are paramount.
* Confident, articulate, punctual. Team leader and team player.
* Combine patience, determination, and persistence to troubleshoot client and em
ployee issues and ensure 100% satisfaction.
* Qualified in Microsoft applications like Word, Excel, Power Point, Outlook and
Business Solutions (Great Plains), also proficient in DOS programs like Lotus,
VIC, and TREND.
EXPERIENCE
BAPTISTE BUILDERS' SUPPLY - Warwick, Bermuda
2003 to Present
SALES AND STORE MANAGER, 2003 to present
Manage a staff of twenty sales, inventory, and warehouse in the everyday sales o
f doors, windows, hurricane shutters, and general hardware for the local homeown
er. Supervise, sale, and install doors windows, shutters, store front glass and
aluminum extrusions in both residential and commercial projects throughout Bermu
da.
* Maintain purchasing and inventory control for five thousand square foot showro
om and fifty thousand square foot warehouse.
* Introduced a new work ethic to staff by combining the American way I know with
the Bermudian way I learned to get the job done more efficiently.
* Gave new meaning to customer service and job performance.