Escolar Documentos
Profissional Documentos
Cultura Documentos
NOVICK
5827 Folkstone Road Home: (301) 493-8428
Bethesda, MD 20817 e-mail:pnbff72c@westpost.net Cell: (
301) 792-6893
Highlights of Qualifications
Results-oriented senior management executive with proven ability to build teams,
improve efficiency, motivate staff to maximize productivity and control costs t
hrough the most effective use of manpower and available resources. Strong manag
ement and leadership skills, with ability to motivate professionals and maximize
levels of productivity. Strong P&L management, cross-company strategic project
management. Expert in facilitating change in a workforce to support organizati
onal operating, financial and quality objectives. Information Technology, human
resources, and benchmarking experience. Excellent communicator, with emphasis
on building strong client relationships. Proven ability to work with senior man
agement team to integrate functions within the overall business operating strate
gy. Strong team builder and facilitator, fosters a client-centric atmosphere th
at encourages highly talented professionals to balance high-level skills with ma
ximum production. Certified Mediator. Interim Secret Clearance, Public Trust C
learance.
Education
Master of Science (MS), Management, University of Maryland
Juris Doctor (J.D.), Syracuse University
Bachelors of Arts - History (Economics Minor), University of Rochester
Certified Mediator - Multi-Door Dispute Resolution Program
Program Management Institute (PMI) Course Certificate
Employment History
5/2008 - Present, Consultant (Telesis Corporation)
* Develop CIIM-based Project Management Plans (PMP) and Work Breakdown Structure
s (WBS) for several new contracts supporting the Food and Drug Administration (F
DA).
* Wrote portions of proposals including EVM and software development cycle secti
ons.
* Assist in planning and relocation of a corporation's Operations Center to a ne
w facility.
* Oversee the upgrade of an IT infrastructure with a focus on physical and syste
m security.
* Wrote Disaster Recovery and Business Continuity Plans (FDA)
* Prepare C&A and Security Assessments (DNFSB)
* Wrote and edited System Security Plans (SSP)
* Drafted Certificate Policy (CP) and Certificate Policy Statement (CPS) for DOT
's Internal Public Key Infrastructure (PKI)
* Work with agency top management to develop RFPs and facilitate acquisition pro
cess (FDA)
* Project Manager of FDA HP Service Center operation. Plan, direct, implement,
and evaluate all efforts. Draft CCB minutes.
* Plan, coordinate, and oversee the development and implementation of the FDA's
AER process (Automated Employee Record - a process that standardized collection
of basic information when a new employee completes the orientation process), on
time, within budget, and in accordance with milestones and objectives.
* Wrote guides/templates for selected acquisition documents (FDA)
* Analyze IT systems operations and quality improvement performance (FDA)
* Recommend improvements to management systems (FDA)
* Wrote portions of PM Management Guide related to Enterprise Lifecycle (EPLC) a
nd contract management designed to enhance contract management and process devel
opment. (FDA-OIM/DOS)
* Oversee process and system improvements for AIA Help Desk at FDA
* Conduct security assessment for AIA Help Desk at FDA
* Analyze Break-Glass Emergency Framework process (FDA)
* Analyze varying approaches to firewall change management, and re-draft FDA Fir
ewall CCB change management process (FDA)
* Collaborate with the senior FDA officials in the development and formulation o
f policies and operational philosophy to guide the Agency to effectively migrate
, integrate and implement hardware, software and system programs.
* Translate and interpret client needs into hardware, software, and system solut
ions.
* Provide IT Project Management analysis and assistance to the Safety Reporting
Portal project (SRP- RFR project) - CFSAN & CVM (Reportable Foods, Animal Drugs,
and Pet Foods).
* Assist in implementation of the Safety Reporting Portal project
* Help draft Contingency Plan for deployment of the Safety Reporting Portal of t
he Reportable Food Report Program (FDA)
* Analyze Prior Notice Center (PNC) Case Reports reviewing status of cases, and
track statistics. Analyze results, draft evaluation report, send to upper manage
ment (FDA)
* Develop a TAST Evaluation Criteria Document, and Checklist for the Technology
Architecture Support Team (TAST) review and security and A&E assessments (FDA-Di
v of Technology)
* Develop an Architecture Assessment Checklist for the ART Review as part of the
IT Investment Management (ITIM) Process.
* Develop SOP for ORA Help Desk processes
* Develop Generic Change Control Process Document - Configuration Management, Ch
ange Control, & Release Management (FDA)
* Managed largest LAN and Help Desk at FAA, including Executive LAN. (1600 users
)
* Turned around failing, dispirited group and developed into a highly efficient
working team
* Built customer service-oriented, award-winning team (recognized by client for
superior performance)
* Standardized, streamlined and consolidated five networks into one.
* Created and operated Coast Guard CIRT (Computer Incident Response Team)
* Automated and streamlined DHS security review and workflow process, case manag
ement process.
* Established and coordinated functional System Wide Analysis Team (SWAT) teams,
focusing technical resources on developing strategically engineered solutions a
nd providing root-cause analysis to problems.
* Managed 3 major location moves for clients
* Increased profit 5% in first year
* Reduced cost of computer maintenance by 15%
* Increased staff efficiency and productivity 15%
* Reduced turnover 10% in first year; maintained low turnover after first year
* Increased staff size 169% over seven years due to expansion of projects and co
ntracts.
* Planned and implemented three large-scale moves for clients.
* Consolidated and standardized five networks into one.
* Drafted, negotiated and managed seven LOBs' budgets. Successfully overcame cl
ient's funding shortfall.
* Developed and implemented 5-year strategic plan for client.
* Created and implemented outstanding electronic quality assessment and customer
survey system measuring customer satisfaction and service delivery effectivenes
s. Consistently outperformed SLAs.
* Created a work environment and organizational culture that encouraged innovati
on, client service, and creative thinking in resolving issues.
* Fostered teamwork and individual accountability, supporting achievement of goa
ls in a cost effective manner.
* Directed upward mobility training program for staff.
* Identified major internal and external forces that impacted the company or cli
ent's mission.
* Built and strengthened relationships with private and public entities in order
to find common ground or gain cooperation and support for company and client go
als.
* Represented the company with top-level policymakers in the Federal Government
and with key client decision-makers and management staff.
* Formulated strategies, programs and budgets.
* Analyzed current and future customer needs.
4/74 - 12/1979, U.S. Department of Housing & Urban Development, Special Assistan
t (to six Assistant Secretaries)
Supported six Assistant Secretaries in the development, implementation and manag
ement of Federal housing programs. Specialized in restructuring defaulting loan
s and failing office situations, including solving difficult personnel and ineff
icient large-scale computer business systems problems. Detailed to the White Ho
use - directed all Congressional and interest group liaison for The President's
Reorganization of Federal Government Project in Community and Economic Developme
nt.*
* Planned, directed, implemented, and evaluated Demonstration Rehab Housing Prog
ram a new initiative using existing building stock and creating new housing for
low and moderate income people.
* Detailed (3 months) to serve as acting Deputy Area Director and Acting Area Di
rector (LA Office).
* Interacted with several congressional offices on various housing issues.
* Represented the organization with top-level policymakers and with key client d
ecision-makers and management staff.
* * I was detailed to the White House from 1977 - 1979. Because of my legislati
ve experience I was asked to head up all Congressional and interest group liaiso
n for this effort. I planned, organized, developed and led the congressional and
interest group activities for the creation of a new federal department. I cons
ulted with congressional leaders, congressional committees, and interest groups,
all having a stake in the new department's programs. I consulted states, count
ies and cities for their input and feedback. I made presentations of a complex
nature to Members of Congress, congressional committees, interested organization
s and associations, and government leaders. Additionally, I devised a complex l
egislative action plan for the presentation and adoption of the new department.
5/70 - 5/72, U.S. Department of Housing & Urban Development, Chief Counsel, Area
Office
* Supervised all legal matters in Ohio Area Office including workouts, closings
, community-development, EEO issues. Managed office including, financing, opera
tions, personnel, and establishment of work control systems. Directed upward mob
ility training program for staff. Law office administrator.
5/69-5/70, New York State Courts, Assistant to Administrative Judge, Ninth Judic
ial District
Collected and analyzed data collected pertaining to administration of the courts
. Researched and wrote judicial opinions for the Judge.
2000 - 2004, 2009 - Present, Threshold Services, Inc., Montgomery Co., MD.
Board member and Governance Committee Chair for progressive provider of mental h
ealth services. Devised strategy for building high-level, national board, Broade
ned organization's financial base and fundraising presence.
1991 - 2000, Shepherd's Table, Inc., Montgomery Co., Md. (1996 - 2000, Presiden
t and Chairman of Board of Directors.
President of large, community-based resource center, providing services to at-ri
sk*homeless individuals. Turned around entity on the brink of bankruptcy and go
ing out of operation. Developed the organization into thriving, highly respecte
d entity. Established basis for long-term financial security. Broadened fundra
ising base. Built strong relationships with allied organizations and political
decision makers.
Turned around an organization on the brink of financial oblivion, by providing v
ision, leadership, direction, financial guidance, strong fundraising, and buildi
ng linkages to foundations, government, and corporate providers.
* Developed this non profit into a financially viable and highly respected orga
nization viewed as a well run component and major source of community based serv
ices for the population served.
* Led organization in a financial and programmatic revitalization.
* Became a spokesperson and respected advocate on local and state government po
licy issues pertaining to the needs of homeless and low income individuals and f
amilies, offering policy advice and analysis to state and local officials.
* Created partnerships with other service providers, and developed strong relat
ionships with local and state officials and political leaders.
* Served as public face and spokesperson for organization. Spoke or testified a
t local or state hearings.
* Led local and statewide advocacy effort.
* Successfully built bridges to the business community, enlisting them emotiona
lly and financially in the quest to help bring hope into peoples' lives.
* Developed and implemented a successful fundraising campaign.
* Worked with the private sector, local businesses and chambers of commerce sti
mulating their interest and involvement in the work of the nonprofit, demonstrat
ing how addressing one need was linked to and advantageous to the economic growt
h of the community, and that addressing the needs of the homeless population was
helpful to the economic development of the entire community.
* Energized a group of volunteers (over 500) instrumental in sustaining the org
anization and assisting in the organization's services. Numerous groups and ind
ividuals perform various volunteer services. I expanded this group and also mad
e them more aware of the organization's situation, requesting their help in buil
ding the financial viability of the organization.
* Directed training programs to assist upward mobility.
* Created a media/communications strategy, substantially broadening the organiz
ation's communication tools, speaking with media, community, civic, and legislat
ive groups, and appearing on TV and radio.
* Made public relations a board committee and brought in communications profess
ionals as board members.
* Introduced information technology (IT) and built a computer system and web en
abled capacity that created an improved means for record keeping, communications
, and fund raising.