RETAIL MANAGEMENT PROFESSIONAL

Dear Director of Management Recruiting:

In the interest of exploring Administrative, Operations Management Opportunitie
s within your company, a resume is enclosed for your review which will furnish y
ou with information relative to my background. Highly motivated to achieve and c
an communicate effectively at all levels. Being successful in management has dem
onstrated discipline, energy and desire to work hard and excel-as well as leader
ship, resourcefulness and loyalty.
In addition to the credentials listed on the attached resume, please note the fo
llowing:
Effective in motivating and supervising work teams to create a dynamic and chall
enging environment
Enthusiastic and energetic working in a team-oriented setting or independently t
o meet deadlines
Extensive experience in public contact, establish rapport, self confident
Enjoy challenges and creative problem-solving,
Major strengths lie in negotiating with and managing people
Excellent leadership and organizational skills: very effective oral and written
communication skills, both one-to-one and before groups
Understand human behavior as it applies to leading and motivating others
Proficient in Word and Excel.

Thank you for your time and consideration.

ROBERT GRAGG
12366 Copper Mountain Blvd.
Charlotte, NC 28277
704-301-0966
rgc119d6@westpost.net

PROFESSIONAL SUMMARY

EXECUTIVE MANAGEMENT, MARKETING AND SALES PROFESSIONAL seeking a challenging res

ponsible role within a solid, progressive company. Background encompasses high l
evel retail home center management, on-going training at all store and District
levels, large scale HR responsibility and bottom line financial accountability f
or multi-unit performance.

PROFESSIONAL EXPERIENCE
2002-Present Self-employed Owner Select Enterprise, Inc.
Purchased fore-closured homes, remodeled them, then sold or retained them as ren
tal properties.
LOWEaS COMPANIES, INC. N. WILKESBORO, NC
District Installed Sales Manager
Primary responsibility was to write and implement an Installed Sales Program for
The Contractor Yards, the commercial division of Loweas. This encompassed rese
arch, writing the program, and training store personnel to operate the program.
LOWEaS COMPANIES, INC. N. WILKESBORO, NC
District Manager-Piedmont Triad Territory, Greensboro, NC
Maintained total P&L accountability for ten stores encompassing over 1200 employ
ees
Relocated eight of ten stores to new and larger home center facilities
Increased sales from $91 million to over $200 million
Personally selected and trained Store Managers and Ops Managers
Administered 12 direct reports
Effectively trained external Store Manager Candidates
Developed and implemented annual sales budget forecasts
Established monthly sales and payroll forecasts for ten stores
Administered inventory control procedures
Ensure compliance with OSHA, ADA, and EPA requirements
Instrumental in developing Store Staffing Manual
Member of Loweas Corporate Staffing Committee

STRENGTHS:

MARKETING / PUBLIC RELATIONS / COMMUNICATIONS-

Extensive experience in client contact: establish rapport, resourceful, confiden
t
Skilled in conducting needs assessment, detailed analysis and problem solving
Successful in leading co-workers to achieve team goals

MANAGEMENT / ADMINISTRATIVE / HUMAN RESOURCES-

Team-oriented whose total objective is the success of the organization
Highly effective in motivating, supervising and training employees
Able to meet deadlines and handle a variety of tasks simultaneously
Demonstrate solid work habits, prioritize workloads and efficient workflow
EDUCATION: WESTERN PIEDMONT COMMUNITY COLLEGE
Morganton, NC
ASSOCIATE OF ARTS DEGREE IN BUSINESS

PROFESSIONAL AFFILIATIONS:

Local Director of Western Piedmont Home Builders Association

State Director of North Carolina Home Builders Association
State Director of South Carolina Home Builders Association
Elected Member of Burke County Planning Board
Licensed General Contractor in the State of North Carolina