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Flight Attendant with a leading air carrier

Recent Public Relations graduate of ASU's Walter Cronkite School of Journalism,
during which I successfully completed a semester-long PR internship with radio s
tation X103.9(formally 103.9 The Edge). Strong customer service experience curre
ntly being applied as a Membership Services Specialist at Lifetime Fitness. Natu
ral team player with demonstrated leadership and problem solving skills displaye
d while a member of a PR team that created a comprehensive PR campaign for the P
hoenix Public Library. Took a lead role in the team's plan creation and presenta
tion to top management. CPR, First-Aid and passport compliant.
Membership Services Specialist - Jun. 2010 - Present
Lifetime Fitness, Tempe, Arizona
Responsible for delivering quality customer service through proactively engaging
members/guests and building strong relationships. Assisting members with accoun
t maintenance and articulating knowledge of Life Time Fitness products and servi
ces. Anticipating member needs and recommending programs, products and services
Public Relations Intern - Radio - Sep. 2009 - Dec. 2009
X103.9 formally FM 103.9 Edge Radio, Phoenix, Arizona
Became the face of the radio station by communicating with listeners and musicia
- Promoted the station as well as concerts, movies and other local events sponso
red by the station.
- Assisted in the production of a major concert series and was the stations inte
rface to various artists
- Wrote and released press releases on behalf of the station to generate coverag
e in key local media
- Responsible for implementation of stations High School Music Series program
- Manned stations promotional booth at major concerts to promote positive listen
er awareness/acceptance
- Participated and contributed to the process of choosing new music to feature o
n the station
Contributing Columnist - Jan. 2008 - May 2008
The Arizona Republic, Gilbert, Arizona
Collaborated with editor to successfully cover the town of Gilbert. Researched a
nd wrote human interest stories while conducting interviews and taking photos in
support of the process of publishing articles.
- Authored 6 published articles in the Gilbert Community Section
- Successfully worked under tight deadlines - never missing a deliverable date
- Effectively interviewed subjects for the articles and worked comfortably with
minimal supervision
B.A., Public Relations - May 2010
Arizona State University-Walter Cronkite School of Journalism, Tempe, Arizona
- GPA: 3.3, Major GPA: 3.5.
- Dean's List
- Member, Public Relations Student Society of America (PRSSA)
Team Member, PRevolution 8/2009-12/2009. Created a new young adult chapter progr
am for the Friends of the Phoenix Public Library as part of ASU's public relatio
ns capstone course.
- Created new relaunch PR campaign for the Friends of the Phoenix Public Library
- Gained valuable experience in effectively implementing multi-tasking skills in
a team-oriente environment
- Created professionally-bound study/proposal and made formal presentation of fi
ndings to management

References available upon request