1 Warwick CircleMechanicsburg, PA 17050 pqc92748@westpost.net 717-766-2261 Home7
17-385-7580 Cell QUALIFICATIONS SUMMARY Process Analyst / Operations Leader with a distinguished career of demonstrated success in focusing and expanding order entry systems and driving purchasing fun ction. Use my operational experience and customer focused talents (internal and external) to assist or lead process improvements from the highest to the lowest level of the operation. Coordinate and interface between all involved areas to e nsure the vitality for improvement and cost containment processes. PROFESSIONAL EXPERIENCE ANDERSEN LOGISTICS INC., Bayport, MN 1999-2010 Process Analyst * Coordinated and led data and process input for development of new computer con figured assembly process in the order entry system. This project increased produ ction (10%), reduced assembly errors (12%), in the shops and in streamlined orde r entry. * Led implementation project of new order entry system over 15 distribution cent ers. Increased order entry production and standardized processes. Allowed for co mmon and more efficient assembly practices to be implemented company wide. * Implemented and designed training course for all employees and personally led training sessions. Allowed order entry to be consolidated over many distribution centers saving the company thousands of dollars in personnel costs. * Provided support for order entry for process and computer programming interfac e. Centralized point of contact for all program and entry issues. * Maintained Andersen Logistics product database for all items for cost, sell an d data items related to order entry and inventory. MORGAN PRODUCTS LTD (Acquired by Andersen Corp in 1999) 1979-1999 Operations Manager/Purchasing Manager * Supervised Customer Service operation for a $20 million a year wholesale distr ibution facility. Achieved less than .5% shrinkage for several consecutive inven tory periods, * Managed the purchasing department of 3 people that was responsible for all inv entory purchases and complete inventory control procedures. * Provided primary liaison with corporate office for all costing and account pay able operations. * Shared extensive product knowledge that allowed all customers and sales people to use me as a resource for all product functionality inquiries. * Primary data team member for implementation of new computer system to achieve Y2K compliance. EDUCATION Salesianum School Wilmington, DE College Prep Courses complete University of Delaware Newark DE Continuing education courses for computer programming (no degree) Harrisburg Community College Continuing education for Microsoft Office programs (not a degree path) INTERESTS Member Board of Directors "Kid's Escape" day care and after school care. Mechani csburg, PA. Elder Capital Area Christian Church Mechanicsburg, PA Captain for "All PRO DAD", Mechanicsburg PA chapter