Charles P Carlson

24 Granite Springs Rd Granite Springs, New York 10527

(718) 316-2444; ccbe8482@westpost.net (Green Card - Holder)
Manager - Credit/Accounts Receivable/Collections
Retail, Wholesale, Manufacturing and Financial Industries
I am an executive level business solutions driver, problem solver and leader in
all business activities, result driven with domestic and international expertise
in finance and operational credit, AR, collections, risk and administrative man
agement. Ability to enhance business productivity to achieve strategic goals, li
mit risk and enhance financial and administrative activities. Result-oriented an
d excel in dynamic and demanding environments while remaining pragmatic and focu
sed.
CORE COMPETENCIES
* Collections Management
* A/R Management
* P&L Accountability
* Process Enhancement
* Credit Analytics
* Credit Management
* Risk Management
* Financial Management
* GL Responsibility
* Strategic Planning
* Staff Development & Organization
PROFESSIONAL EXPERIENCE
Current status
8/2007 - to date
* Relocation and visa stipulation delayed authority for my working permit, but i
t gave me the opportunity to update my credential in the United States, with an
ASBA & the opportunity for self-study in respect of credit and collections pract
ices acts, and business law in the United States. Thus with receipts of my Green
card April 2009 I am immediately availability for any employment opportunities
within the United States.
Manager - Credit/AR/Collection
3/2001 - 7/2007
Cashbuild Ltd - (Largest building supply retailer in Africa) Johanne
sburg, South Africa
* Strategically managed all overdue debtor collections and employee incentive ta
rgets.
* Managed third party collection agents and attorneys.
* Negotiated and approved credit requests, credit insurance facilities and colle
ctions agent fees.
* Processed and approved bad debt provisions, and bad debt write offs.
* Visited customers to evaluate extended credit requests and maintain relationsh
ips.
* Enhance and adjusted credit/AR policies and procedures for finance and operati
ons.
* Weekly credit, systems analysis, DSO calculation and reporting to senior manag
ement.
Key Achievements:
* Reduced bad debt from 40% to 2% and DSO's from 75 to 20.
* Introduced policies & procedures for credit/AR/collections to achieve strategi
c goals.
* Coordinated the implementation of national accounts department to increase sal
es and build customer relations.
Manager - Credit/AR/Collections
12/1999-2/2001
Soda Club
Johannesburg, South Africa
* Managed all overdue debtor collections, payment issues and employee incentive
targets.
* Approve new credit and assess existing debtor credit limits.
* Managed third party collection agents and attorneys.
* Processed and approved bad debt provisions, VIP customer provisions, and bad d
ebt write offs.
Key Achievements:
* Reduced DSO's from 90 to 26 days & reduced bad debt from 60 to 3%.
* Enhanced business processes to build customer relations and increase sales by
23%.
Consultant - Credit/Accounts Receivable
1/1999-11/1999
National Brands
Johannesburg, South Africa
* Managed all overdue debtor collections and employee incentive targets.
* Assessed existing debtor credit limits.
* Manage and resolved customer payment issues and improve relationships.
* Approved bad debt provisions and write offs.
Key Achievements:
* Introduced new processes to improve collections & reduced DSO's from 72 to 33.
* Introduced new approval criteria to eliminate risk and reduce bad debt.
Branch Manager
11/1996-12/1998
Credit Indemnity (African Bank) Johanne
sburg, South Africa
* Market products to customers to increase sales.
* Managed all overdue debtor collections and employee incentive targets.
* Approve new credit and assess existing debtor credit limits and revolving cred
it facilities.
* Manage and resolved customer payment issues and build better relations.
* Approved bad debt provisions and write off's.
* Evaluated and adjusted policies and procedures to comply with changes in busin
ess activities.
Key Achievements:
* Increased monthly sales by 10% by introducing better marketing and credit appr
oval strategies.
* Reduced bad debt from 25% to 6% by enhancing collection processes customer rel
ations.
Manager - Credit/AR/Collections
08/1989-10/1996
CANON/PANASONIC J
ohannesburg, South Africa
* Managed debtor payment issues, credit requests and employee incentive targets.
* Approved new credit and assess existing debtor credit lines.
* Managed third party collection agents and attorneys.
* Approved bad debt provisions and write off's.
* Evaluated and adjusted policies and procedures to enhance business activities.
Key Achievements:
* Reduced bad debt on from 59% to 6% & DSO's from 92 to 35 days.
* Implemented policies and procedures for litigation in respect of bankruptcy cl
aim processes.
EDUCATION AND CREDENTIALS
Associates of Science in Business Administration
01/2008-03/2009
Colorado technical university
Colorado Springs, Colorado
* GPA. 3.90
Financial management Diploma
01/2000-11/2000
Damelin Management School
Randburg, South Africa
* GPA. 3.00
International Accounting Diploma
01/1995-11/1995
Damelin Management School
Rosebank, South Africa
* GPA. 3.92
PROFESSIONAL ASSOCIATIONS
Member of Strathmore's - 2009