Kenneth Neddo kn7a0744@westpost.

net
215-289-3860 3616 Witte St. Philadelphia PA 19
134
Summary of Qualifications
Motivated Sales Professional with an infectious work ethic and well-developed c
ustomer service skills. Applies an owner mentality to achieving business goal
s, staffing, and managing operations and financials.
Resourceful Manager able to organize and schedule tasks and people efficiently
paying attention to costs, inventory, quality control and process improvement as
well as customer satisfaction.
Adaptable in learning new processes and standards, and reliable in carrying the
m out. Applies a consultative yet persuasive approach to selling to customers a
nd negotiating with vendors and business professionals.
Areas of Experience
Retail Management Persuasion / Closing Sales Leadership / Teamwork
Increasing Revenues Inventory Control & Planning Marketing & Advertising
Customer Service & Satisfaction Budgeting / Expense Control New Product Introdu
ction
Managing Human Resources Training Sales Staff Time Management
Professional Experience
Service Leader /Ambius- Initial Tropical Plants Philadelphia, PA 200
6-Present
Manage commercial plant maintenance accounts by overseeing crews of Technicians
and continue their training. Serve as primary contact for customers and main of
fice. Responsible for scheduling of installations and replacement materials to c
ustomers.
Restructured service routes to increase efficiency.
Manager / Floral Designer, Color Your Life Lynnwood, WA 1998 2006
Creates floral designs to fill daily orders. Consults with customers on orders a
nd provides customer service. Efficiently routes delivery drivers, negotiates wi
th vendors, and maintains effective product inventory levels. Manages special p
rojects and events, including wedding and funeral delivery and set up. Trains an
d coaches employees, coordinates direct mail advertising, and administers websit
e.
Streamlined product lines for under-utilized items and re-negotiated vendor pri
cing, reducing overhead costs by 38% while reducing waste.
Owner, Bloomers Leavenworth, WA 1997 1998
Managed all daily business operations of this full-line Florist including order
production, inventory, personnel, scheduling, and financials: P&L, taxes, A/R, A
/P and credit card processing. Served as primary floral designer and worked wit
h vendors, customers, other area businesses, and the city of Leavenworth on fest
ival decor.
Received a Special Award for support from the Hospital Foundation.
Floral Designer, Bloomers Leavenworth, WA 1996 1997
As well as floral design, contributed to merchandising, inventory control, adver
tising and introducing product lines.
Advised customers on floral, home dcor, candles, furniture and weddings. Perform
ed event set up.
Recognized by hospital auxiliary for design contribution to their Dream Home fu
ndraising event.
Designer and Greenhouse, Seatons Grove Greenhouse Coulee Dam, WA 1
995 1996
Designed and sold floral arrangements, provided customer service, and maintained
greenhouse plants and nursery stock. Mixed soil, potted, fertilized and pruned
plants, and educated customers on plant care.
General Manager, Christiansen Distribution Wenatchee, WA 1993 1995
For this retailer of high-end vacuum cleaners/supplies, hired and trained new Sa
les Reps, managed inventory and contracted with finance companies. Developed an
d delivered sales and product training. Motivated staff and designed bonus incen
tive programs. Performed telephone and in-person sales, and grew the business.
Took sales from 25 units/mo. to over 100, and staff from 2 to 35. Completed ma
rketing training program.

Sales Representative, General Supply Inc. Yakima, WA 1991 1993

For this provider of industrial janitorial supplies, called on route customers a
nd new prospects. Created goals and sales projections, gave sale proposals and
product demonstrations. Tracked weekly sales to goals. Provided product traini
ng and managed inventory for customers. Designed MSDS and customized cleaning p
rograms.
Maintained quarterly sales of 120% over sales goal.
Professional Development
Horticulture Greenhouse Management Spokane Falls Community College Spokane, WA
1985 1986
Commercial Art Seattle Art Institute Seattle, WA 1984