RICHARD DECOS

912 W KIRBY ST
TAMPA, FL 33604 US
Phone: 813-629-7940
Alt Phone: 813-932-2328
rdd35182@westpost.net
Objective
To obtain a position in sales or sales management were I can use my skills and k
nowledge that I have acquired over twenty two year career
Ability Summary
Knowledge of:
a Microsoft Office Suite
a Production and Processing
a Administration and Management
a Customer and Personal Service
a Critical Thinking
a Time Management
a Making Decisions and Solving Problems
a Coordinating the Work and Activities of Others
a Guiding, Directing, and Motivating Subordinates
Awards and Honors
2006 to 2009 Presidents' Club Member based on sales and production
2007 to 2008 Awarded National Sales Supervisor of the year based on Sales and
Production
In 2007 I created a 'Talent Search Manual' to find and employee the best and sk
illed personnel for better results in Sales and Productivity. This Manual was di
stributed to all supervisors, managers and directors with in six call centers. A
lso distributed to Human Resources Department
Employment History
FRONTLINE LEADER
02/2000 - 08/2010 HUMANA INSURANCE COM Tampa, FL
a Read and analyze charts, work orders, production schedules, and other records
and reports to determine production requirements and to evaluate current product
ion estimates and outputs
a Plan and establish work schedules, assignments, and production sequences to me
et production goals
a Confer with management or subordinates to resolve worker problems, complaints,
or grievances

Senior Life & Health Agent

01/1997 - 01/2000 AAA Aouto Club Tampa, FL
a Interview prospective clients to obtain data about their financial resources a
nd needs, the physical condition of the person or property to be insured, and to
discuss any existing coverage.
a Sell various types of insurance policies to businesses and individuals on beha
lf of insurance companies, including automobile, fire, life, property, medical a
nd dental insurance or specialized policies such as marine, farm/crop, and medic
al malpractice.
a Call on policyholders to deliver and explain policy, to analyze insurance prog
ram and suggest additions or changes, or to change beneficiaries.
a Seek out new clients and develop clientele by networking to find new customers
and generate lists of prospective clients.
a Ensure that policy requirements are fulfilled, including any necessary medical
examinations and the completion of appropriate forms.
a Customize insurance programs to suit individual customers, often covering a va
riety of risks.
Education and Trainings
Completion Date Issuing Institution Qualification Course of Study
06/1970 Hillsborough Comunity College Associates Degree Bussiness Administration
References Available on Request