Jim Provost

3 Wheaton Center, Apt 119

(630) 487-9713
jpd50a90@westpost.net
OBJECTIVE
Infrastructure Systems Engineering Leader
Full time employment as an Infrastructure, Data Center, or Systems Engineer lead
, manager, or architect in an enjoyable organization located in the greater Chic
ago area. My ideal company is positioned for growth, values the role of technol
ogy, and will offer future professional growth.
PROFILE
* Summary: I am a seasoned Network, Server, and Data Center Engineer with 16 y
ears of technical experience and 7 years of managerial experience. I have a wid
e variety of experiences and excel at solving difficult technical problems while
meeting business goals and objectives. I am a self-starter, team player, and e
xcellent mentor.
* Operating Systems: Windows Server NT4, 2000, 2003, 2008 (Enterprise, Web, an
d Standard), VMWare ESX, Linux, MSDOS
* Network Services and Protocols: TCP/IP, NetBIOS, AppleTalk, SMTP, Telnet, SS
H, DNS, VoIP, DHCP, WINS, DFS, FTP, LDAP and Active Directory, IMAP, SSL, Termin
al Services, Microsoft Cluster Services, Routing (Static and RIP)
* Software: Microsoft Exchange 5, 5.5, 2000, 2003, IIS 5,6, SQL Server 2000,20
05 Right Fax 7, 8, Blackberry Enterprise Server 3, 4, HP OpenView, HP Systems In
sight Manager, Footprints and Trackit, 7, 8, Backup Exec 10, 11, ArcServe, Syste
ms Management Server 1, 2
* Hardware: HP Blade Servers, HP DL 3xx and 5xx Servers, Dell PowerEdge 1xxx a
nd 4xxx servers, Intel Blade Servers, iLo and RiLo, Raritan KVM/IP, Sony and IBM
Tape Libraries, Liebert HVAC Systems, 120/220 VAC Electrical Planning, Facilis
Workgroup SANs, Strong technical understanding of EMC SANs, Celerra, Centera, Sy
metrix, and Clarrion, Fiber and Copper wiring, Fujitsu PBX
* Other skills: Project Management, Personnel Management, Liebert HVAC systems
and software, CCure security software, Intellex Video Security systems, Schneid
er Power Logic, Electrical/HVAC analysis and design
* Certifications and Training: VMWare ESX, MCSE, MCP +Internet, HP SIM
EMPLOYMENT
DRW Holdings LLC, Chicago, IL
2007 to present
Data Center Engineer
* Responsible for all planning, organization, troubleshooting, and architecture
of Facility, Data Center, and Server Infrastructure.
* Designed and lead electrical and HVAC systems re-design of old office head qu
arters in order to meet needs that exceeded base building capacity by 1000%.
* Escalation point for all Data Center, Facilities, and Server related issues
* Maintenance and Monitoring of Data Center and Facilities including Cooling, P
ower, Building Automation Systems
* Managed numerous high profile projects, including complete redesign of Server
European and US facilities to meet organizational growth
* Project management for internal departments and external clients
* Assist with all aspects of Data Center work, including: rack and cable serve
rs, and other equipment, perform network infrastructure cabling, and planning, b
udgeting, construction, and turn up of new and existing facilities
* Set standards of excellence for all data center operations
* Windows server administration
* Linux server administration
University of Illinois at Chicago, Chicago, IL
2006-2007
IT Manager (Very hands on)
* Responsible for all planning, organization, troubleshooting, and architecture
of Server and Storage infrastructure
* Decision Maker for all technical issues in Server environment
* Escalation point for all Server related issues
* Maintenance and Monitoring of Data Center including Cooling, Power, and facil
ities
* Managed numerous high profile projects, including Business Continuity and Dis
aster Recovery, Server Virtualization to VMWare Server, Data Center redesign, re
mote power management, Operations Documentation
* Redesigned Firewall and network in order to secure resources and meet current
demands
* Implemented webcasting for Chicago Fire Mobile Command Vehicles over cellular
technology
* Planning and Budgeting
* Project management for internal departments and external clients
Mayer, Brown, Rowe, and Maw LLC, Chicago, IL
2004-2006
Server Operation Supervisor (Very hands On)
* Responsible for all planning, organization, troubleshooting, and architecture
of Server and Storage infrastructure across North America and Europe in a 24x7x
365, 4000+ node environment
* Decision Maker for all technical issues in Server environment
* Escalation point for all Server related issues
* Maintenance and Monitoring of Data Centers including Cooling, Power, and faci
lities
* Managed numerous high profile projects, including Business Continuity and Dis
aster Recovery, Server Virtualization to VMWare ESX Server, Data Center design a
nd move, Enterprise Vaulting of all E-mail, Migration of EMC Celerra NAS to SAN
based File Servers, and Global Operations Documentation
* Budgeting for Server operations
ALP Lighting Components, Niles, IL
2002-2004
IT and Telecomm Manager (Very hands on)
* Responsible for all planning, organization, troubleshooting, and architecture
of Server and Telecomm infrastructures across North America, Europe, and Mexico
* Escalation point for all Network, Server, and Telecom issues
* Maintenance and Monitoring of Data Centers including Cooling, Power, and faci
lities
* Managed numerous high profile projects, including VPN tunneling for remote us
ers, Telephony and Call Center re-architecture, and data mining between AS400, L
inux, and Windows Servers
* Implemented helpdesk system to increase operational efficiencies and provide
performance metrics
* Budgeting for Network, Server, and Telecomm operations
Ikadega Inc., Northbrook, IL
2001-2002
Network Engineer
* Served multiple roles to fill needs in QA, Network Administration, and Custom
er Service
* Participated in all integration, functional, and stress testing of media serv
ices platform
* Responsible for successful integration of platform at customer facilities
* Researched and developed test plan for media services platform
* Lead team of 3 Quality Assurance Engineers in all QA and Network management t
asks
* Redesigned corporate network to reduce operational costs
3Com, Mount Prospect, IL
1999-2001
R&D Network Engineer
* Perform all functional and stress testing on Windows and Solaris based VOIP p
latform
* Configure and maintain all specialized test, network, and lab equipment in mu
ltimillion dollar facility
* Assist other departments with their lab configuration, environment, test plan
s, and test cases
* Research, Develop, and Improve test plans, cases, and automationLead a team o
f 6 engineers in functional and stress testing of Voice over IP (VOIP) platform
* Worked closely with AT&T to deploy VOIP platform across 20 cities via Microso
ft SMS
Additional work history available upon request
1995-1999
EDUCATION
University of Phoenix, Phoenix, AZ
1999-2001
Major: Managed Information Systems, GPA 3.6

Champlain College, Burlington, VT

1994-1996
Major: Network and PC Support, GPA 3.9
MILITARY
US Army, Ft. Benning, GA and Schofield Barracks, HI
1992-1994
NCO Private First Class
* Infantry, Air Assault
* Numerous other Infantry related certifications