Tony D.

Stuart
7717 Boatside Drive, Dardenne Prairie, Missouri 63368
314.262.2897 tsd526d8@westpost.net
Profile
* An accomplished, proactive, and creative business strategist with a proven abi
lity to grow, lead, and motivate interdisciplinary teams by utilizing tactical p
lanning, sharp analytical skills, and innovative processes to identify new oppor
tunities, apply solution-based applications, and achieve results by continually
focusing on improving efficiencies.
* Excel at uncovering and seizing opportunities for growth and cultivating and l
everaging strategic alliances among vendors, customers, and employees. Establish
ed ability to map strategy against goals and build disparate groups into collabo
rative teams.
* Proven skills in significantly increasing profitability through the initiation
, development, and creative direction and execution of strategic business plan.
* Strong relationship building skills with established expertise in working with
individuals and corporations to increase commitments and significantly increase
funds.
* Demonstrated capacity to thrive in a complex environment.
Widely recognized as an innovative, authentic leader, consistently delivering ou
tstanding results.
Health Care Experience
Administrator
The Cedars at the JCA
March 2009September 2010
Compliance
Reestablished compliance with federal regulations after the facility was placed
on denial of payment by CMS.
Led the facility to experience over one year of deficiency-free complaint survey
s.
Staffing
Decreased employee turnover (staff of 275) from over 12% to under 2%.
Decreased agency staffing usage from over 20% to under 2%.
Reduced nursing hours by over 2,000 per month while increasing resident care out
comes.
Culture
Revamped organizational structure to enhance communication among staff members a
nd in turn create a resident-centered milieu.
Created a transparent culture of continual evaluation within a quality improveme
nt and quality assurance program.
Re-engineered and revitalized human resource management policies/procedures and
empowered the department to hire motivated and competent employees who will offe
r consistent care and ensure sustainable outcomes.
Spearheaded employee recruitment and retention program focused on high talent, s
ervice development, and morale building award systems.
Improved quality of care by utilizing the Abaqis quality assurance system for nu
rsing homes.
Expanded customer base and customer retention in extremely competitive environme
nts.
Business Development
Implemented new marketing strategies and restructured team responsibilities, the
reby growing average daily census from 148 to consistently above 180.
Reduced overhead expenses by re-negotiating contracts, revamping organizational
structure, and employing cost-control measures, resulting in savings of over $40
0,000 per month.
Created performas to show opportunities for increased revenue ($5,000 per day us
ing conservative census numbers).
Executive Director
Villages of Jackson Creek Memory Care, Independence, MO
September 2008 February 2009
Oversaw and engaged in marketing of facilitys varied healthcare alternatives.
Implemented Memory Lane philosophy of person-centered care.
Coached facility to operate independently of other campus facilities by creating
dietary, housekeeping, and laundry departments, and by hiring staff dedicated t
o the facility.
Established facility Best Practices, and commenced Family Council and dementia s
upport group.
Worked to cause physical plant to comply with regulatory standards.
Negotiated contracts with vendors.
Performed budget analysis for startup facility to predict a workable budget.
Director of Clinical Services
John Knox Village Care Center, Lees Summit, MO
October 2007 September 2008
Administrated the Memory Care unit, an 87-bed Alzheimers unit within a 430-bed n
on-profit long-term care skilled facility.
Supervised approximately 80 direct care associates. Instrumental in decreasing s
taff turnover to exceed industry standards.
Sustained an increased census by improving resident and family satisfaction thro
ugh increased interaction and availability.
Participated as a member of the administrative team in ongoing systems-based tre
nd analyses using internal quality indicators and CMS- standardized indicators t
o meet or exceed industry standards.
On a regular basis provided administrative oversight for the entire facility whi
le focusing on *person-centered care* objectives.
Coordinated services with an interdisciplinary team using *regenerative memory*
therapeutic milieu principles.
As an integral part of leadership team, participated in many committees to enhan
ce the quality of service provided.
Administrator
Deaconess LTC, Kansas City, MO
June 2005 September 2007
Administrated two not-for-profit facilities
Significantly decreased annualized staff turnover by 50% by improving retention
programs and restructuring organization.
Established preventive maintenance and training programs that reduced unexpected
expenditures and offered better service response.
Enhanced survey compliance and level of customer satisfaction by establishing de
fined performance metrics with increased monitoring and collaborating with medic
al staff and ancillary healthcare consultants.
Developed marketing and financial plans to grow revenues in excess of $300,000.
Increased per patient day reimbursement and resident portfolio matrix with impro
ved screening processes and RUG utilization.
Regional Supervisor
Bristol Care, Inc., Sedalia, MO
June 2004 July 2005
Supervised facility operations for twenty-six privately-owned, for-profit facili
ties, including the recruitment and orientation of live-in managers, community m
arketing, maintenance programs, budget oversight, and regulatory compliance.
Responsible for opening or re-licensing of 6 facilities by providing constructio
n oversight, adherence to code requirements to obtain state certification.
Improved profits through annualized census growth of over 10%.
Administrator
The Stuart House, Centralia, MO
March 1990 May 1997
Instrumental in returning privately-owned for-profit facility to a viable, profi
table business.
Accountable for all business-related processes such as accounting, marketing, hu
man resources, and regulatory compliance.
Improved services through modernization, organization, and creation of policies
and procedures.
Non-Health
Care Experience
Field Representative
Details, Inc., Columbia, MO
April 2002 June 2004
Accountable for vendor relations including warranty service, training, marketing
, and opening of eight stores.
Developed strategies to improve sales in Lowes Home Centers including design imp
lementation of the Tool World.
Resident Claims Adjustor
Shelter Insurance, Lake of the Ozarks, MO
May 2000 November 2001
Negotiated multi-line policy claims such as auto, home, business, boat, motorcyc
le and farm, up to $10,000.00
Member of the Catastrophic Response Team with training in crisis management.
Realtor-Owner
Real Estate Asset Management, Columbia, MO
May 1997 May 2000
Assisted buyers and sellers in real estate transactions.
Attained first year sales volume of over $1.5 million.
Owned and managed 90 rental units, with a net worth of over $3 million.
Education
Bachelor of Science: Business Administration
Columbia College, Columbia, MO
October 1994
Minor: Marketing
Licenses & Certifications
Missouri Nursing Home Administrator License #5867
Certified Nursing Assistant (CNA)
Certified Medication Technician (CMT)
Social Services and Activities Designee Certificates
Notary PublicMissouri
References
Available upon request.