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Professional Experience
Nicambre, LLC, East Bridgewater, MA 2008-Present
Logistics management company serving as subcontractor for RDI Logistics.
Owner / Operations Manager
Provide professional home delivery service of home furnishings, appliances, and
other merchandise, supporting franchises, national brands, as well as regional o
r privately owned retailers throughout New England.
Direct and manage day-to-day operations of company, coordinating all job manifes
ts and documentation. Hire and direct staff of eight, establishing timelines fo
r jobs and consistently adhering to work schedules.
Effectively communicate and tactfully negotiate to resolve conflicts and achieve
desired goals while complying with strict safety requirements.
Grew company from zero to $250K within ten months.
Consistently recognized as the leader in Customer Satisfaction and overall job p
erformance among all independent contractors.
Natuzzi Italy, Milan, Italy 2007-2008
World leader in the upholstered leather furniture market.
Vice President of Retail/Brand Development
Recruited by owner of Natuzzi to evaluate current and future Gallery and Store p
artners throughout the United States, including competitive market position, mar
keting analysis, comprehensive marketing strategies, merchandising, and product
assortment.
Conceived and implemented new strategy for the Natuzzi offshore collection to cr
eate more clarity for the Natuzzi Italy concept and create clearer brand delinea
tion within retail stores. This new strategy led to the launch of Natuzzi Editi
ons as the new brand name for Natuzzi product produced outside of Italy. Achiev
ed national acceptance and market share growth that stands as the only growth re
alized by Natuzzi during that period.
Introduced new brand strategy to retailers, assisting them with developing marke
ting plans to support the introduction. Retailers supporting new strategy reali
zed growth in business exceeding overall store expectations.
Developed and implemented corporate retail training program, introducing relatio
nship-based selling and achieving record highs in attendance and ratings.
Created and oversaw marketing and merchandising campaign for Natuzzi Italy to re
position the brand from a commodity to luxury brand. Worked with retailers in t
he United States, Canada, Mexico, Latin America, and South America, achieving gr
eat success for Natuzzi Italy for the first time since the inception of the conc
ept.
Cabot House, Amesbury, MA 1998-2007
One of the largest furniture retailers in the industry, with east coast location
s from Maine to Florida.
General Merchandise Manager / Buyer New England, 2005-2007
Selected from management team to transition Cabot from a purchase-on-demand to r
ate-of-sale merchandising style, realizing immediate improvements and ROI. Desig
ned and developed a comprehensive merchandising and marketing campaign to achiev
e unparalleled success for new merchandising approach. Implemented and adapted
system policy changes and strategies that lead to record growth for company.
Hired, trained, and evaluated sales and designer personnel for 14 locations. Re
duced turnover, improved retention rates and job performance, and reduced errors
, increasing close ratios and average ticket prices.
Donald Harris Page Two
Professional Development
Jody Seivert and John Lawhorn Sales Seminars
Personal Improvement for Sales Personnel
Product and Design Seminar
Trends, Fashion, and Styles Seminar
Real Estate Sales Representative Certification Program
Community
Youth Football and Youth Baseball Coach, East Bridgewater, MA
Middle School Basketball Coach, East Bridgewater, MA