BARBARA FISHER

200 South 8th Avenue

Highland Park, NJ 08904
732-985-2353
bfe5d24e@westpost.net

PROFESSIONAL SUMMARY
Accomplished, innovative HR/Benefits Systems Manager and
Business Analyst with 15+ years success implementing high-
impact solutions for Estee Lauder, Revlon and ADP. Pivotal
technical and leadership resource throughout the project
life cycle, including project management, team leadership,
system design, seamless integration, testing, compliance,
documentation, training and support. Comprehensive knowledge
of HRIS Systems (Oracle HR, Cyborg, Web-based) and industry
vendors (Cigna, WageWorks, Mercer, Putnam, Hewitt
Associates, etc.).
* Outstanding project planning and execution skills,
delivering multiple concurrent projects on schedule and
within budget.
* Resourceful, tenacious problem solver, devising
solutions that fully support the bottom line and long-range
goals. Catalyst for continuous improvement who readily
adapts to evolving business and technology challenges.
* Consensus builder who works with business leaders,
technical teams and vendors to prioritize activities and
achieve defined objectives. Ability to translate business
requirements into IT solutions.
* Uncompromising commitment to performance excellence
with an ardent bias for action. Consistent success in
developing systems/processes to streamline operations,
support growth, energize staff and enhance profit
performance.
PROFESSIONAL CERTIFICATIONS
PHR - Professional Human Resources
PMP - Project Management Professional, expected FY 2011
PROFESSIONAL EXPERIENCE
Consulting Projects/Education/Leave of Absence; 10/2008 -
Present
Managed multiple consulting projects while also caring for
elderly father after stroke. For principal client
Raritan Valley College, implemented course design and course
flow for new and emerging HR context as well as additional
projects as needed. Also completed Project Management course
at Raritan Valley College.
ESTEE LAUDER COMPANIES, New York, NY; 03/2005 - 09/2008
MANAGER, BENEFIT SYSTEMS; 3 years 6 months
Supplied oversight of systems, controls, compliance and
documentation supporting administration of corporate benefit
programs for 30,000+ employees and in-store beauty
consultants. Managed activities of Benefits Analyst,
including tool development and deployment, 401(k) Savings
Plan data analysis, program testing/reporting, pension plan
valuations, benefits budgeting, annual benefits statements
and retiree benefits tracking and reporting. Held indirect
budget responsibilities such as project schedules and
deliverables.
Self-managed all aspects of the benefit systems and
maintained data integrity. Worked with business users, IT,
HR and 8-10 vendors (Cigna, WageWorks, State Street, The
Hartford, Mercer) to achieve established goals. Performed on
and offsite implementations and upgrades to Oracle HR,
Benefits and Payroll systems.
KEY ACCOMPLISHMENTS:
* Provided high-level project management on HR/Payroll-
related projects involving development, redesign and/or
revision of existing programs. Partnered with internal and
external resources to ensure projects remained on schedule
and within scope.
* Established internal control procedures to
validate/monitor operation of all benefit programs in
accordance with contractual, regulatory or other pre-defined
criteria.
* Developed data specifications for compliance with
ERISA, Sarbanes-Oxley, HIPAA, FAS 106, IRS and DOL rules.
* Identified and corrected system reporting issues
experienced from multiple vendors.
> Redefined system requirements, created data dictionary
and corrected data mapping inconsistencies for HR and
Benefits modules within HRIS systems
> Designed business requirements document (BRD) and
business standards that were adopted company-wide.
* Designed automated pension calculation process over an
aggressive 3-day deadline.
* Revised internal reporting documents (medical, 401K,
FAS106, FSA).
* Communicated and implemented annual open enrollment
changes to internal stakeholders and external vendors.
ADP (Automatic Data Processing), NJ; 12/2000 - 02/2005
LEAD BUSINESS ANALYST, IT DEPARTMENT; 4 years 2 months
Subject Matter Expert for development and rollout of Web-
based HR, Benefits and Payroll package bundle with
compliance reporting, open enrollment and Employee Self-
Service.
KEY ACCOMPLISHMENTS:
* Designed and implemented HR/Benefits and Employee Self-
Service modules for Web-based software package, including
user interface pages, forms and workflow processing.
* Ensured all HR/Benefits statutory and regulatory
requirements were met within initial product design.
* Met challenge of working with UK-based developers over
a 2-year period; held daily or weekly development reviews by
phone and offered them assistance during off hours and
weekends. Also traveled to UK when warranted.
* Created applicant tracking module for Web-based
product.
* Built a robust Web-based report system (OSHA, EEOC,
SUI, FSA, etc.).
* Wrote test case scripts and contributed to data mapping
and client data conversion.
* Trained business partners in classroom settings (8-12
each) on system functionality.
REVLON, NY; 06/1994 - 12/2000
6 years 6 months
MANAGER/HR BUSINESS ANALYST (01/1996 - 12/2000)
Orchestrated nearly 20 projects annually, such as rollouts
of Employee Self-Service and Savings and Investment Plan
Voice Response Systems. Delivered smooth project cut-overs
within strict deadlines by working closely with internal
users, upper management, staff and vendors. Monitored the
effectiveness of HRIS systems and sub-systems.
KEY ACCOMPLISHMENTS:
* Spearheaded deployment of COTS Employee Self-Service
product (Seeker Self Service) and smooth integration of
existing platform (Cyborg); performed system testing,
program modifications and user training. Commended for
successfully leading team of 3 in this major effort to
cleanse data, establish standards for new computers and
install computers.
* Organized, analyzed and monitored all data related to
company's IPO rollout.
* Increased payroll frequency from semi-monthly to bi-
weekly.
* Converted data from ADP to in-house HR/Payroll system.
Created a mass system update program to correct bad data.
* Designed programs to accommodate compliance reporting
and annual updates.
* Performed system design for profit sharing, stock
option and executive bonus plans.
SUPERVISOR, BENEFITS SYSTEMS (06/1994 - 01/1996)
Implemented solutions to efficiently manage benefits
corporate-wide and oversaw purchase, upgrade and operation
of HR/Benefits computers, hardware and software systems.
KEY ACCOMPLISHMENTS:
* Created HR database dictionary, HR informational
database and user-friendly PC query application adopted
enterprise-wide.
* Flawlessly executed the production of 34,000 annual
benefits statements each year.
TECHNICAL SUMMARY
PLATFORMS: Windows 2003, Novell Netware 3.10, 2.15, 2.2
SOFTWARE: MS Office Suite, Cyborg HR, Solution View
(Cyborg), Oracle HR, Seeker Self Service, Impromptu, Lotus
Notes, COBOL/COBOL II, EasyTrieve
EDUCATION
The Cittone Institute, Edison, New Jersey
Computer Programming, 1988
Middlesex County College, Edison, New Jersey
Computer and Business Coursework