JOB OBJECTIVE

To further enrich and expand on my current skills in hopes of it leading to a mo

re stable career/living.
SUMMARY OF QUALIFICATIONS
* Small Business experience and skills in various areas including but not limite
d to: management, customer relations, customer services, setting up/coordinating
, negotiating, persuading, selling, labor services, and transit of goods.
* High degree of technical skills including but not limited to: 75 WPM average t
yping speed, knowledge of MS Word and Excel among many other computer applicatio
ns/hardware.
* Enthusiastic, hard working and flexible.
PROFESSIONAL EXPERIENCE
6/09-Present Z Video Relay Services
Regional Install Expert (RIE) and Sales Specialist
* Performs Video Phone installs/setups/customer training/workshops.
* Performs sales of video devices and recruiting new potential customers.
* Assists customers in install and training of video software.
* Works with various ZS on technical issues/concerns during their installs.
* Performs remote installs when applicable.
2003-Present Self-Employed: San Diego and San Francisco/Bay Area
Driver/Logistics
* Created and maintained postings of 'services offered/provided' online to poten
tial customers.
* Communicated and negotiated service quotes/agreements with customers prior to
job scheduling.
* Maintained ongoing relationships with regular customers by providing timely/pr
ofessional services while expanding off referrals and a growing customer base.
* Primary services consist of being a truck driver, pickups and deliveries, haul
ed item(s), provided creative side repair/maintenance services ranging from outd
oor to indoor needs including computer related work.
* Did some management work which involved coordinating/hiring temporary and regu
lar partners to work for me when needed.
6/08-11/08 UCSD Cancer Center Outreach Program
Grant Coordinator Assistant
* Assists the Grant Coordinator Director in various tasks that range from one en
d of the scope to the other.
* Writing up new research survey papers for focus groups.
* Responsible for recruiting new diverse subjects for focus groups.
* Helps operate/maintain focus groups and ensure everything gets taken care of.
* Collecting research data, breaking the data down, and writing up result papers
.
* Manages and organizes all data, both on hard files and in the computer system.
* Plays as a Deaf Culture Consultant during staff meetings with hearing peers

10/06-12/06 Access Solutions LLC: San Diego

Market Representative
* Worked over the phone most of the time using VRS with live sign language inter
preters.
* Identified and developed business opportunities for current and potential serv
ice agreements.
* Developed and maintained business relationships with new and existing customer
s/partners.
* Played lead role as liaison with customers to interpret and facilitate impleme
ntation of agreements and amendments.
* Assisted in development of new products and services offered through performin
g marketing research.
3/03-12/03 Sonic Vision Ltd: San Diego
Senior Customer Service Representative
* Created and maintained postings of goods to sell online.
* Handled customers' concerns about the transactions sold online.
* Managed and maintained the inventory volume of selling goods.
* Handled accounting invoices and shipment of goods.
5/02-12/03 FedEx Ground: San Diego
SWAKer/Package Handler
* High paced tracking/scanning/weighting and data input.
* High paced eye-to-hand sorting for distribution.
* Coordinated package removal and relocation from 30-60 trucks per shift.
5/01-8/01 Sea World: San Diego
Food Warehouse Worker
* Coordinated/prepared pallets from inventory according to orders requested by v
arious restaurants/stores on site.
* Delivered pallets to various locations on site.
* Cleaned/Maintained warehouse inventory.
EDUCATION
Mesa Community College: San Diego, CA
(01/2000 - 05/2002, 09/2006-03/2008)
Courses in general education, computer information systems, visual basic, and pr
ogramming basics. Most recent and current courses include business and economic
s. Now studying Psychology.
Laney Community College: Oakland, CA (01/2006 - 05/2006)
Courses in Small Business (Entrepreneurship) and Psychology
Computer Technologies Program: Berkeley, CA (01/2004 - 10/2004)
Training in Programming/Web Design
Rochester Institute of Technology: Rochester, NY (08/1999-12/1999)
Information Technology (IT)