Tsegaye Assefa

2827 Park Center Drive

Alexandria, Virginia 22302
Phone 703 819-0343
E-mail taec7acc@westpost.net
Objective: To obtain employment that will allow me to further build my career in
aspects of business and afford me the opportunity to implement learned concepts
in a real-world environment.
Education: Virginia Commonwealth University, Richmond, Virginia
Bachelor of Science in Business, Major in Marketing
Graduate Class May 2006
Employment:
June 2010 - Present Business Associate
Wachovia Bank, Business Banking Division a Wells Fargo Company Washington, DC
* Provide a high level of sales, marketing, and operations support to an assigne
d team of Business Relationship Managers
* Consolidates, analyzes and interprets customer activity in support of customer
retention
* Responsible for maintaining a high level of customer service, gathering requir
ed data and providing preliminary assessments on the performance of existing acc
ounts, and providing information on possible new services for the customer
* Provide a high level of analytical support duties which include following thro
ugh on customer operational needs and requests and resolution of problems
* Operates independently, requiring minimal guidance and supervision
* Use several network database systems to maintain, organize and maintain client
s

August 2007-June 2010 Licensed Financial Specialist

Wachovia Bank a Wells Fargo Company Washington, DC
* Manage a premier portfolio of commercial and household clients
* Build long term advisory relationships by combining analytical methods, a cons
ultative approach and financial expertise to create value-added solutions for cl
ients
* Organize plans for short, medium and long-term financial needs including but n
ot limited to deposits, lending, and investments
* Develop strategies to maintain and further penetrate existing client relations
hips
* Place highest value on customer relationships by striving toward excellent cus
tomer service and producing customer satisfaction
* Review, gather and assemble financial data including but not limited to tax do
cuments and financial statements
* Perform daily tasks to ensure ethical standards and compliance policies are in
line
* Lead daily, weekly and monthly meetings with business partners including Finan
cial Advisors, Business Bankers, Mortgage Consultants and Insurance Representati
ves
* Effectively use several system programs to manage leads, production, account o
penings/maintenance, administrative duties and inter company communications (SOL
D, PEGASIS, LOTUS and FUNMAIL)
* Achieved investment licenses including Series 6, Series 63 and Life & Annuity
* Consistently meet and exceed production and service goals
* Work individually and with my team members to collectively reach Financial Cen
ter goals and fulfill above average operating requirements
October 2006-August 2007 Resident Services Liaison/Affordable Housing Specialist
Bozzuto Management Group Bethesda, Maryland
* Responsible for leasing luxury apartment homes in a competitive market place
* Research and develop a minimum of 100 viable leads per week
* Increase the visibility and occupancy of the community
* Perform outreach activities to market the property
* Monitor and quickly follow up on all leads from print, internet and referrals
* Work closely with Assistant Manager, Property Manager and Maintenance/Service
Team to ensure proper continuity of operations
* Implement integral designed marketing plans
* Review and certify applications for federal affordable housing program (Tax Cr
edit)
* Interface daily with existing clientele and interviewed perspective candidates
* Consistently meet or exceed monthly sales/leasing goals

May 2006-July 2006 Entry Level Marketing/Account Manager (Intern)

The Marketing Group Online Inc Vienna, Virginia
* Perform face to face sales/marketing
* Assigned to the Verizon B2B and Residential (FIOS) campaign
* Process and input necessary paperwork/data
* Daily customer interaction through sales and marketing