CAROL Y.

MELTON
17647 W. Skyline Drive, Surprise, Arizona 85374
Home: 623.444.6610 ~ Mobile: 623.694.3206 ~ E-Mail: cmecc266@westpost.net
CAREER HIGHLIGHTS
Professional Career has been with a leading financial institution. Proficient i
n managing a gamut of Staffing functions through selection of the best talents a
nd effective recruitment processes. Experienced in the areas of Human Resources
Management, Performance Management, Training & Development, Employee Relations a
nd General HR Administration. Hands on experience with Bank HR related systems.
Managed employee relations by encouraging and maintaining consistent business c
ultures that retained goals and values of the organization. Successful communic
ator to all hierarchical levels in the organization. Motivates and develops asso
ciates individually to achieve business and organizational objectives.
CURRENT STATUS
Bank of America Corporate Severance - 2009- 2010
PROFESSIONAL EXPERIENCE
BANK OF AMERICA CORPORATION
Vice President-Human Resources Consultant 2006 - 2009
* Provided direct guidance and support to Capital Markets team (CMAS) and busine
ss units, relative to CMAS business practices and HR policies.
* Advised one-on-one, at the business unit level, with managers and associates a
nd more closely with Principals and Managing Directors regarding employee relati
ons, performance management, and associate transition issues.
* Consulted in development and execution for business strategies and various tea
m initiatives.
* Partnered with HR Executives, Legal and Benefit Support partners in the develo
pment of business strategies.
* Business client and HR partners consistently referenced and acknowledged the s
uccessful and positive skills and resources that I delivered in providing resolu
tion.
* Performance Rating -- Exceeds/Exceeds -- resulting from skillfully meeting my
goals and management's expectations.
* Received Spirit Medallion and periodic spirit recognition reward points for ou
tstanding contributions to the team and business clients.
BANK OF AMERICA CORPORATION
Vice President--Advisory Association Transition 2001 - 2006
* Advised and supported 40+ Human Resources Executives/ Managers and Business Ma
nagers with their business reasons to engage in associate displacement and trans
ition.
* Counseled business clients regarding -- severance planning; candidate selectio
n; adverse impact; associate, manager and business communications; pay format; a
nd WARN guidelines.
* Resolved escalated severance transition issues in an efficient and timely mann
er; Coordinated information between Personnel business partners and Legal partne
rs to complete special agreements.
* Partnered with Bank benefit vendor escalation contacts, facilitating an open-d
oor relationship to broaden my internal business network. Received spirit recog
nition rewards totaling 28,500 points from 2004 to 2005.
BANK OF AMERICA CORPORATION
Vice President--Generalist--Advisory Services Call Center 1999 - 2001
* Leader in coaching internal business clients to follow the Bank's core values
and business practices.
* Ensured consistent and credible advice and counsel for business clients, partn
ers and teammates.
* Received Spirit Medallion for outstanding contributions to the team.
NATIONSBANK N.A.
(Successor to Boatmen's National Bank of Oklahoma) 1990 - 1999
Assistant Vice President - Generalist, Recruiter, Compensation Specialist
* Provided management/ associate relations guidance for the Western Region in Ok
lahoma (approximately 500 associates). Business units supported include Retail,
Commercial, Item Processing, Lockbox and Proof.
* Successfully maintained recruiting networks through State college career fairs
, vendor job fairs, minority agencies, and technical/vocational schools.
* Administered corporate compensation programs, salary surveys, pay policies, et
c. Served on the corporate Boatmen's Bank Hay Job Evaluation Committee in St. L
ouis.

SCHOLASTICS & OTHER CREDENTIALS

B.S. Degree, Business and Office Administration
Graduate of Southwestern Oklahoma State University
Domain Skills:
Business Systems: Corporate Severance Program (CSP) web tool, SAPPS, eWorkplace,
eAcknowledge (Personnel Center knowledge database), GCIB Database systems.
Internal/ External Network Partners:
Fidelity, MetLife/Aetna, Pay Service Delivery, Pay & Benefit Escalations, Payrol
l Research, Global Benefits, Relocation, Relocation Finance, Associate Transitio
n Services, Advice & Counsel, Staffing, Compensation, Executive Compensation, L
earning & Leadership Development, Fragomen Del Rey Bernsen & Lowey (Immigration)
, Vendor Relationship Management, Legal, Registration-BAS, Governance, and Corpo
rate Security.
Community Support:
Bank of America United Way, Bank of America Political Action Committee, Susan G.
Komen Breast Cancer Foundation, Arts and Science Council, American Heart Associ
ation.