RICHARD W.

BERGSTROM III
3571 MANOA RD. APT A.* HONOLULU, HI. 96822
PHONE (808) 391-1102 * E-MAIL rbba90ac@westpost.net
OBJECTIVE
To further my career with a leader and innovator in their respective markets wh
ile utilizing my best talents, abilities and creativity.
PROFESSIONAL EXPERIENCE
2003 - June 2010 Xerox Corporation Honolulu, HI.
Color Monochrome Solutions Executive
* Promoted to Production Solutions Executive as a product specialist for all the
high end black white and color production printers. (title change to Color Mono
chrome Sales Executive)
* Managed assigned territory made up of government and major accounts with in an
nual $1.5 million revenue budget. This encompass's the sales and marketing strat
egies for high-end production printing devices, software, and support personnel.
Uncover variable data applications related to mainframe printing and create Xe
rox solutions.
* Develop long term relationships with key C level & Management personnel. Devel
op creative presentations and proposals specific to customer requirements and ne
eds.
* Other daily duties entail prospecting, closing sales, administration follow-up
, problem resolution, analyzing document workflow, and productivity gains.
2000 - 2003 Xerox Corporation Honolulu, HI.
Document Solutions Manager
* Managed assigned major accounts which encompass sales and marketing strategies
for networked devices, software, and support personnel.
* Developed value-added presentations and proposals specific to customer require
ments and needs.
* Prospected and closed sales, performed administrative duties including problem
resolution and analyzing document workflow and productivity gains
1998 - 2000 Servco Integrated Office Technology Honolulu, HI.
Vice President & General Manager of Sales & Service
* As an Officer of Servco Pacific I managed the day-to-day operations of a major
division of Service Pacific Inc., that operated on annual revenues of $15M and
included 6 Servco locations, collectively called the Servco Integrated Office Te
chnology Sales Division, (SIOT). SIOT sells and services Canon, Xerox, and Rico
h office equipment to all mid to large businesses in the State of Hawaii and Gua
m.
* Coached, guided and managed a team of 120 that included sales, service, market
ing, administration and inventory management teams.
* Developed and led all major account presentations as well as sales strategies.
Instrumental in winning and maintaining numerous major accounts resulting in SI
OT being the second largest provider of office equipment in the State of Hawaii
and Guam. Xerox being industry leader.
1996 - 1998 Servco Integrated Office Technology Honolulu, HI.
Senior Division Manager - Canon
* Responsible for the entire Canon operation of Servco Integrated Office Technol
ogy, (SIOT) for the State of Hawaii, which consisted of four locations. SIOT sol
d and serviced Canon Office Equipment.
* Provided coaching and leadership expertise for sales, service, marketing, admi
nistration and inventory teams.
* Achieved the prestigious, national-based Golden Eagle Plaque from Canon USA by
implementing and leading a division turn-around (under-performing by 60% to sur
passing budget) in 18 months
1994 - 1996 Canon U.S.A., Inc. Honolulu, HI.
District Sales Manager- Hawaii Territory
* Recruited by Canon USA for a new position with the responsibility to expand Ca
non's market share in the State of Hawaii. Supported two office equipment deale
rs, including an Alco (IKON) dealer and an independent dealer with four branches
.
* Instrumental in establishing Servco Pacific Inc. as a Canon dealer for the fir
st time.
* Conducted sales and product training, both in field and in a classroom setting
and assisted with major account presentations.
* Resolved all other dealer issues from service, to administration, to inventory
.
* Awarded the Top Sales Dollar and Unit Placement plaque for July 95, western re
gion.
1988 - 1994 Servco Office Systems Honolulu, HI.
Sales Rep to Division Manager
* Started with Servco Pacific Inc. as a Copier Sales Representative.
* Promoted to Sales Management position and then to Division Managers position a
fter 12 months.
* Provided leadership to a staff of 11 sales reps and managers. Consistently su
rpassed budgeted revenues.

1980 - 1988 Hyman Hawaii Honolulu, HI.

Production Manager
* Responsible for the manufacturing and inventory control of polyurethane produc
ts for the largest manufacturer of foam products in the state supplied to all th
e bedding and furniture manufacturers.
* Responsible to maintain and repair all industrial machinery utilized in the ma
nufacture of polyurethane foam.
* Provided leadership for a staff of 25 in the manufacturing, shipping, and sewi
ng departments..

1977 - 1980 Pratt Hudson Industries Artesia, CA.

Plant Manager
* Responsible for the manufacturing, packaging, and shipping of polyurethane foa
m products to the medical industry. Started with the company in Massachusetts a
nd was transferred to the Los Angeles plant.
PROFESSIONAL MEMBERSHIPS
Past Small Business Association
Past Sales & Marketing Executive of Hawaii
EDUCATION
University of Hawaii Honolulu, HI.
Cerritos Community College Cerritos, CA.
AWARDS RECEIVED
July 95 - Top dollar and unit placement Attainment - Canon USA
4 X - Par Club Winner - Xerox
3 X - Presidents Club Winner - Xerox
2 X - Star Award Winner - Xerox
INTERESTS AND ACTIVITIES
Triathlon, Running, Biking, Open Water Swimming, Racquetball (B/C), Golf, Weigh
tlifting, surfing, Scuba Dive
Member of the Elk's.
Member - Waikiki Swim Club, HR Training, US Masters Swimming, Labrador Retriever
 Club of Hawaii
Memberships - Honolulu Academy of Arts, Hawaii Film Festival, Contemporary Museu
m, Hawaii Theatre, YWCA of Honolulu, UH Foundation, Na Koa Football Club, Hawaii
an Humane Society
VOLUNTEER EXPERIENCE
AYSO Soccer - Referee
HYSA Soccer - Fundraising coordinator for Honolulu Bulls U14 team.
Big Brothers Big Sisters of Honolulu - Bowl For Kids Sake Fundraising for three
years
YWCA - Vice Chair Leadership Luncheon
Xerox Hawaii - XCIP volunteer involvement