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HOLLI WILBORN

ACCOUNT EXECUTIVE
1130 N. WINNETKA AVENUE, DALLAS, TEXAS 75208
hw8eb8ce@westpost.net
214.960.8064

SUMMARY
A self-motivated Account Executive that maximizes volume utilizing creative grow
th strategies, with a reputable track record in:
* BUSINESS DEVELOPMENT
* RELATIONSHIP MANAGEMENT
* CONSULTATIVE SALES
* NEW PRODUCT AND EXISTING PRODUCT MANAGEMENT
* TERRITORY MANAGEMENT
* CONTRACT NEGOTIATIONS
* BRAND DEVELOPMENT
Interfaces closely with external customers, establishing and sustaining relation
ships built on trust. Achieves mutually beneficial results by identifying exist
ing and potential needs, investigating and resolving relevant issues and discern
ing productive strategies. Conscientiously and cost effectively accomplishes or
ganizational vision, determining and integrating innovative tactics that streaml
ine and advance business operations.

WORK EXPERIENCE
BIC(R) GRAPHIC USA - Clearwater, Florida
2004 - 2010
SENIOR ACCOUNT MANAGER
Managed the largest distributor in the United States along with 200 key distribu
tors in north Texas selling $6.5 million annually. Educated distributors about
BIC(R) products, programs and services resulting in increased business and custo
mer brand loyalty. Furthered market saturation by securing placement in distrib
utor's catalog programs, internet programs, direct mail campaigns and e-mail fly
ers.
* Consistently exceeded revenue goals by aggressively growing business from 4.5
million to 6.5 million per year through extensive customer interaction via in-h
ouse sales training, tradeshows, e-mail campaigns and local industry association
s.
* Increases sales by 10% by expanding relationships within distributor manageme
nt teams and developing creative solutions.
* Developed brand loyalty by creating sales contests resulting in increased sal
es of over 15%.
* Successfully negotiated yearly win-win contracts with key distributors result
ing in improved efficiencies and additional support for the brand.

BIC(R) GRAPHIC USA - Clearwater, Florida


ACCOUNT MANAGER
1998 - 2004
Responsible for the sales of BIC(R) promotional products to the ASI industry. M
aintained and increased accounts in Texas, Oklahoma and Colorado totaling 4.5 mi
llion annually in sales through 1,800 distributors. Built long-term relationshi
ps with the distributors by creating solutions to issues and becoming educated o
n the unique aspects of their business. Provided technical support with various
aspects of products and related manufacturing processes. Devised creative pres
entations to a highly diverse customer base.
* Inducted as an Inaugural member of the President's Club, top 1% in sales for
BIC Graphic North America in 2002.
* Earned Account Manager of the Year Award in 2000, 2001 and 2003.
* Promoted to Senior Account Manager in 2004.
* Consistently increased sales over 14% each year with effective and efficient
business growth strategies.

LEGGETT & PLATT, INC. - Carthage, Missouri


1994 - 1998
ACCOUNT REPRESENTATIVE
Oversaw territory inclusive of Texas, Arkansas, Oklahoma and Louisiana. Maintai
ned current customer base while obtaining new customers. Informed customers abo
ut products and processes to facilitate advancement of respective production pro
cesses.
* Consistently exceeded all quotas by 30%, maximizing production capabilities.

* Established 11 key accounts which contributed to record sales and profit.


* Established standards of quality measurements to assist production in problem
resolution.

LEGGETT & PLATT, INC. - Carthage, Missouri


IN-PLANT CONSULTANT
1993 - 1994
Served as project manager at customer location providing expertise with sales an
d production issues. Met with designers, purchasing and manufacturing to devel
op products. Designed a computer-generated pricing system which exceeded custom
er needs while accommodating changing specifications.

INTERNATIONAL PAPER, Carrollton, TX


Inside Sales Manager
1992 - 1993
Served as main point of contact for regional and national accounts. Assisted cu
stomers with in-house orders, manufacturing changes and product modifications.
Quantified and drew specs for manufacturing purposes. Assisted the outside sale
s force with obtaining new accounts.

GTE(R) Telemessenger, Irving, TX


1989 - 1991
Original Innovators and Leader in voicemail technology
System Service and Diagnostics Professional
Trained on-site IT managers on system diagnostics, functions and performance wit
h various off-site voicemail systems. Preformed remote access diagnostics. Mai
ntained and serviced over 50 voicemail systems.
EDUCATION
UNIVERSITY OF NORTH TEXAS, Denton, TX
Bachelor of Business Administration, Marketing
Graduation:1992
FRANK PHILLIPS COLLEGE, Borger, TX
Associate of Arts
PROFESSIONAL DEVELOPMENT
What a Company/Community Can Learn from Hurricane Katrina,
China Culture Training,
The Art of Negotiations,
The Change Cycle,
Conflict Resolution,
The Psychology of Leadership,
Strength Finder,
Core Competencies,
Presentations that Work
& Personality Types from a Sales Perspective
AFFILIATIONS
Leadership Texas
Foundation for Women's Resources
PPAI (Promotional Products Association International)
ASI (Ad Specialty Institute)
PPASW (Promotional Products Association Southwest)
PPAI Mentor
Human Rights Campaign
COMPUTER EXPERTISE
CRM, Outlook, Microsoft Word, Excel and PowerPoint.

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