WALTER R.

HAMILTON
224 E Garden Street, Apt 227
Pensacola, FL 32502
Home Phone: (850) 255-3270
Work Phone: (850) 469-3252
Email: wheb29ec@westpost.net

OBJECTIVE
Career minded individual with a proven record of accomplishment seeks an account
ing or business management position with an organization that values professiona
lism, a strong work ethic, and high performance standards.

EDUCATION
2008 - December 2010
B.S.B.A. in Accounting
Current GPA: 3.41
University of West Florida
Pensacola, FL
1989-2003
B.A. - Government
GPA: 3.33
East Central University
Ada, OK

EXPERIENCE

ACCOUNTING SPECIALIST
Central Credit Union of Florida - Pensacola, FL
May 2007 - Present
Responsible for month end reconciliation, general ledger management, vendor mana
gement, asset and liability management, budget formulation and compliance, emplo
yee benefit management, investment management, and internal audit functions for
14,000 member credit union with $110,000,000 in assets.
*Promoted from Teller to Member Service Processor to Accounting Specialist in le
ss than two years.
*Compiled and manage $8,000,000 annual budget.
*Manage $24,000,000 in credit union investments for maximum yield.

CALL HANDLING SUPERVISOR

American Water Resources - Pensacola, FL
January 2007 - May 2007
Responsible for daily management of 15 team members that answered inbound custom
er service, service and billing calls for water service provider covering 19 sta
tes and 18 million customers. Assigned through Express Personnel Services for
first 90 days of employment as Customer Service Representative III.
*Graduated 1st in class of 24 from 5 week training program.
*Promoted to Call Handling Supervisor after first 90 days.
*Scored 97% on quality review for first two months of live calls.
BUSINESS MANAGER
Employers' Assistant, Inc. - Pensacola, FL
October 1998 - August 2006
Responsible for operations, human resource, payroll, purchasing, Workers' Compen
sation and unemployment claims management for 500 - 750 temporary employee staff
ing company.
*Increased billing revenue by 117 percent and net profit by 158 percent.
*Streamlined purchasing process to reduce supply costs by 20 percent.
*Reduced unemployment claims payouts by 85 percent and billing errors by 99 perc
ent.

BRANCH RENTAL MANAGER

Enterprise Rent-a-Car - Oklahoma City, OK
July 1995 - August 1998
Responsible for daily operations including personnel management, employee develo
pment and training, time management, marketing, sales, collections and customer
service for 50 - 200 rental car company.
*Rated first out of 36 branch offices in customer service for six consecutive mo
nths.
*Increased fleet size by 45 percent in six month period.
*Prioritized and managed product flow for 1000 square mile delivery area.

SUPPLY OFFICER
United States Army Reserves
May 1993 - May 2004
Progressive positions in logistics management ranging from Laundry/Bath Sections
Leader to Petroleum Supply Company Commander to Water Supply Battalion Supply O
fficer to Transportation Battalion Personnel Officer.
*Controlled $40 million inventory for 1500 soldier unit deployed over 350 miles.
*Commanded 200 soldier unit capable of storing and delivering 1,000,000 gallons
of fuel.
*Finished Officer Basic course ranked second out of 70 and received peer-voted s
pirit award.

PROFESSIONAL ORGANIZATIONS
Florida Institute of Certified Public Accountants-(Student membership) 2008 - P
resent
Association of Certified Fraud Examiners-(Student membership) 2009 - Present
Society of Human Resource Managers
2001 - 2006

REFERENCES AVAILABLE UPON REQUEST