Phil C.

Bowser
4136 S. Granby Court a Aurora, CO 80014
pbf6e624@westpost.net a 303-699-5895 h a 303) 929-4467 c
TRANSPORTATION MANAGER / FLEET OPERATIONS MANAGER
Results-oriented and accomplished Transportation / Fleet Operations Manager wit
h 10+ years of proven success improving efficiencies, reducing costs and meeting
goals
Repeated success overseeing all aspects of transportation, logistics and fleet o
perations and maintenance, including managing budgets, developing process improv
ements and ensuring compliance to industry laws and regulations. Motivating lead
er skillfully coaching and training teams to high productivity levels. Effective
ly collaborate across departments and employee levels to meet long-term strategi
c goals and daily objectives.
Core competencies include:
a Cost Control and Reduction
a DOT Compliances / Regulations
a Training, Supervision & Leadership
a Contract Management / Negotiations
a Vendor Relationship Management
a Safety / OSHA Regulations a Budget Administration / Management
a Class A / CDL with Endorsements
a Inventory Control / Purchasing
a Team Building and Leadership
a Dispatching / Scheduling / Routing
a ATR Systems / MS Office
PROFESSIONAL EXPERIENCE
ENTERPRISE HOLDINGS, Denver, CO 2007 a' Present
CITY BUS MANAGER
Manage 24/7 logistics operations and supervise 40 drivers for transportation com
pany providing shuttle service to and from airport rental car locations. Oversee
daily operations and deliver customer service by assisting customers choose ren
tal vehicles and resolving issues. Ensure compliance to policies and procedures
and manage disciplinary actions. Ensure employees are in proper uniform and vehi
cles are cleaned. Approve driver time off and daily / weekly schedules. Work wi
th Denver International Airport Security and TSA to provide information, approve
driver airport badges and monitor approved routes through GPS system.
Key Contribution:
a Deliver optimum customer service to ensure high customer satisfaction and rete
ntion.
a Play key role in maintaining Service Quality Index scores of 80, or above.
a Ensure drivers meet standard of 4-5 minute interval when picking up customers.
a Meet and greet company CEOas upon arrival at airport and ensure they understa
nd rental process upon their return.
a Assist IT Department with operation of local computers, servers and wireless e
quipment.
a Manage CDL driver training.
a Consistently pass Brand Integrity Assessments.
AURORA PUBLIC SCHOOLS, Aurora, CO 2005 a' 2007
FLEET MANAGER
Oversaw maintenance operations for busses and support vehicles of school distric
t. Ensured fleet readiness according to state Department of Education and DOT co
mpliances. Collaborated with Colorado Department of Education to establish plan
for safe repair and servicing of school buses.
Key Contribution:
a Established and managed preventative maintenance and oversaw annual inspection
program.
a Created strategic partnership with technician training vendor and developed va
lue-added program for vendors for programs unfunded by school district.
a Managed vehicle and equipment purchasing.
DENVER PUBLIC SCHOOLS, Denver, CO
DIRECTOR OF TRANSPORTATION OPERATIONS & SUPPORT SERVICES (2000 a' 2004)
Spearheaded student transport, terminals, routing, dispatching, safety, training
and fleet maintenance departments for public school fleet operations with 140 v
ehicles, 700+ personnel and 5.5 million miles logged per year. Created new progr
ams and wrote policies and procedures. Assessed outside motor carriers for suita
ble and safe contracted services. Wrote specifications for buses, trucks, vans,
automobiles, heavy equipment, landscaping equipment, tractor-trailers and trash
compactors.
Key Contributions:
a Cut costs by $3.5M by developing Automated Transportation Routing system, as w
ell as promoted more efficient use of resources while ensuring safe and reliable
transportation.
a Rapidly increased bus fleet from 140 to 500 vehicles to accommodate federal co
urt-ordered busing mandate and played key role in redesigning complete transport
ation system, including writing policies and procedures, managing controls and d
eveloping new processes.
a Trained up to 700 drivers in CDL procedures.
a Reduced maintenance costs by $700K per year over 10 years by planning, develop
ing and implementing program for unique bus and utility fleet.
a Created strategic partnership with technician training vendor and developed va
lue-added program for vendors for programs unfunded by school district.
a Purchased 4-wheel drive buses for safe transportation in mountainous areas.
a Established charter bus program for transport of seniors to non-district funct
ions.
a Introduced and managed random drug and alcohol testing program to comply with
USDOT Federal Motor Carrier regulations.
a Promoted from Transportation Operations Manager and Terminal Manager.
PROFESSIONAL CREDENTIALS
National Association for Pupil Transportation (NAPT) School Bus Specifications C
ertification
USDOT School Bus Manufacturing Certification
USDOT School Facility Planning Certification
DOT Alcohol & Drug Testing Certification
Certified Federal Highway Watch Program Instructor
Professional Affiliations
Rocky Mountain Fleet Managers Association
Colorado Pupil Transportation Association
National Association for Pupil Transportation
Denver Regional Air Quality Program