WILLIAM J.

KEAST, SPHR
56 Salvatore Drive
Novato, California 94949
Home Telephone: (415) 884-2218;
Cellular: (415) 246-5189; Email: wkf87fe8@westpost.net
HIGHLIGHTS OF QUALIFICATIONS
Competent professional with well-developed interpersonal skills.
Builds lasting client relationships based on trust and mutual respect.
Creative problem solver, consistently confronting difficult issues.
Effective strategic partner who sees both short and long-term influences.
PROFESSIONAL EXPERIENCE
Labor/Employee Relations:
Twenty years experience in labor contract negotiations and grievance resolution
.
Fifteen years of developing effective employee programs and initiatives to driv
e corporate objectives.
Five years in the San Francisco Hospitality Industry, with two years as an indu
stry spokesperson.
Several years of direct experience developing and piloting the Issue Resolution
and Corrective Action process in the Northern California Region, an alternative
to the progressive discipline process.
Strong EEO/AA background, including corporate lead on six OFCCP on-site audits.
Well-versed in the planning, development and implementation of short and long-t
erm labor and employee relations strategies for both profit and not-for-profit o
rganizations.
Organizational Development Project Management:
Partnered with Kaisers Northern California CFO to restructure Northern Californ
ia Finance, resulting in better-trained staff working in elevated job descriptio
ns, with substantially increased productivity.
Partnered with Nextels Vice President of Sales to develop strategy to dramatica
lly reduce turnover in Northern California Sales Division, dramatically reducing
the turnover in just one-year.
Compensation and Benefits Management:
Developed and introduced competitive compensation and employee-benefits program
s in both union and non-union environments for both exempt and non-exempt employ
ees, including executive compensation programs.
Seven years experience developing and implementing effective incentive compensa
tion programs.
Managed corporate AAP/EEO programs, including acting as chief spokesperson for
OFCCP audits.
Experienced in managing 401(k), 403(b) and 457 plans, as well as Cash Balance a
nd SERP Plans.
.
Safety Administration and Workers Compensation Claims Management:
Solid background in the development and implementation of effective safety prog
rams, including ergonomic programs designed to reduce Repetitive Motion Injuries
, and other types of injuries.
Recruitment:
Managed recruitment function in two industries, effectively reducing cost-per-h
ire and improving time to hire stats.
Training and Development:
Developed and presented training-programs to address employee development in fo
ur industries.
WILLIAM J. KEAST, SPHR
Resume Page Two
EMPLOYMENT
Interim Director, Employee and Labor Relations(Combination MSquared Project and
Limited Career Contract)UNIVERSITY OF CALIFORNIA-SAN FRANCISCOUCSF Medical Cente
r September 2008-April 2010
Employee and Labor Relations ConsultantKAISER PERMANENTE, Regional Offices and H
ayward/Fremont Medical Centers June 2002 to September 2008
Senior Human Resources Manager, Northern California NEXTEL COMMUNICATIONS, INC.W
estern Regional HeadquartersWalnut Creek, California July 2000 to March 2002
Director of Human ResourcesAMERICAN MANAGEMENT PARTNERSConcord, California March
2000 to June 2000
Corporate Manager, Compensation and Benefits DELTA DENTAL PLAN OF CALIFORNIASan
Francisco, California August 1993 to March 2000
Independent Human Resources ConsultantFreelance Consultant: Client list included
City and County of San-Francisco, Towers Perrin and the University of Californi
a 1991 to 1993
General Manager Paramount Hotels CompanySan Francisco, California 1987 to 1991
Labor/Employee Relations Consultant San Francisco Hotel AssociationSan Francisco
, California 1986 to 1987
Business Representative (12 years)American Federation of Musicians, Local No. 6
, AFL-CIO 1974 to 1986

EDUCATION
B.A., Labor Studies, San Francisco State University
A.S., Administration of Justice (Criminology), City College of San Francisco
PROFESSIONAL AFFILIATIONS
SPHR Certification - Society for Human Resources Management (SHRM)
Member, Northern California Human Resources Association (NCHRA)
Member Board of Directors, Kaiser Permanentes School of Allied Health Sciences