Rich Panzarella

424 Heather Drive Cell phone 484-948-5153

Limerick, PA 19468
rpfd009a@westpost.net

Supply chain professional experienced in delivering improved customer service fi

ll rates, reduced costs, lower inventory and project management in ten plus year
s with a Food and Drug Administration (FDA) regulated Fortune 500 medical manufa
cturer. Strong analytical and problem solving skills combined with a lead by exa
mple management style to produce results. Core competencies include financial ma
nagement, MBA, Certified in Production and Inventory Management (CPIM) by the Am
erican Production and Inventory Control Society (APICS) and secret clearance.

Skill Set for Operations Supply Chain Manager

a 10+ years of supply chain and financial managerial experience including Demand
Planning Manager, Inventory Manager, Product Development Process Manager, Finan
cial Analyst and Project Manager roles.
a Change agent that improved company wide customer service fill rates from 97.2%
to + 99.6% by focusing on future back orders and setting safety stock based on
APICS formula.
a Minimized inventory and raw materials obsolescence through Exit Inventory Stra
tegy meeting.
a Increased turns year over year by decreasing finished goods inventory by 18% w
hile ensuring high service levels.
a Created, published and implemented the Contract Manufacturing process to purch
ase finished goods from China for launch of three new products, a first for our
company. Led team of cross-functional members from marketing, quality, regulato
ry and manufacturing to incorporate risk management and management controls as p
art of the finished process.
a Successfully launched five (5) home healthcare products, under the Kendall nam
e, into Wal-Mart, Target and Rite-Aid with high customer service fill rates and
minimal back orders despite initial component shortages and capacity constraints
a Lead and facilitate monthly meetings of marketing, sales and customer service
in Sales and Operations Planning (S & O P) to determine consensus forecast for W
al-Mart, Target, CVS, Rite-Aid and Walgreens accounts.
a Managed internal and external factories to assure a continuous supply by analy
zing and identifying gaps between demand net material requirements and capacity.
Proactively managed capacity constraints by offloading production to another li
ne, providing a priority of work or adding overtime to maintain 99.5% customer f
ill rates.
a Led 4 direct reports of the sanitary, incontinence and home health care market
sections with 1,652 active items to support over $250 million in sales; over 40
% change in items on an annual basis.
a Improved productivity of planning group by creating and developing a training
manual for DRP planners that aided in development and standardized procedures.
a Reduced freight expenses of transfers by over 30% by utilizing inter modal shi
pping.
US Army Reserve Dec 2008 to December 2010
Battalion Commander a" 354th Transportation Battalion, Fort Totten, NY
a Responsible for the training, morale and welfare of six companies with an auth
orized strength of 615 soldiers, manage authorized full time staff of 30 soldier
s and 11 civilians.
a Responsible for an annual payroll of over $4 million
a Increase soldier readiness in training for Composite Risk Management from 73%
to 91%, weapons qualification rate from 34% to 60% and physical fitness from 51%
to 65%.
a Provided training in Equal Opportunity, prevention of sexual harassment and su
icide awareness. Conducted drug testing on a monthly basis.
a Responsible for completion of timely evaluation reports for all subordinates.
a Reduced non-participants from 11.54% to 8%.
a Investigated and completed 24 Financial Liability Investigative of Property Lo
st totaling over $500k and recovered items worth over $350k (75% of the dollars)
.
a Responsible for conducting 100% physical inventory of over $32.6 million of Ar
my equipment, reconciling differences and initiating investigations for shortage
s.
a Reduced delinquent lateral transfers completions from 50 to 3.
a Reduced delinquent turn inas from 203 to 8.
Past positions held in the Army Reserve include Internal Review Chief, Logistics
Officer and Company Commander.

Covidien (formerly Tyco Healthcare) Feb

1998 to Mar 2008
Design, manufacture, marketing and distribution of medical products in the clini
cal and retail channels.
Covidien a" Retail Group
Supply Chain Planning Manager a" King of Prussia, PA Jun 2005 to Ma
r 2008
Design, manufacture and marketing of private label diapers, training pants, and
sanitary, incontinent and home healthcare products sold in mass merchandisers, d
rug and grocery stores throughout North America.
a Led 4 direct reports of the sanitary, incontinence and home health care market
sections with 1,652 active items; over 40% change in items on an annual basis.
a Three (3) years of experience in analyzing and identifying gaps between demand
net material requirements and capacity of our sixteen (16) manufacturing lines.
Proactively managed capacity constraints by offloading production to another li
ne, providing a priority of work or adding overtime to maintain 99.5% customer f
ill rates.
a Conducted weekly one on one meetingas of thirty (30) minutes with subordinates
to coach and counsel team members for a productive workplace behavior and perfo
rmance.
a Improved productivity of planning group by creating and developing a training
manual for DRP planners that aided in development and standardized procedures.
a Improved company wide customer service fill rates from 97.2% to + 99.6% by foc
using on future back orders and setting safety stock based on APICS formula.
a Reduced back orders from over $1.2mm to under $56k on an ongoing basis
a Improved forecast accuracy, measured by mean absolute percentage error, to 30%
for fiscal year 2007 by leading demand call meetings as part of Sales and Opera
tions planning process.
a Participated with customer service and transportation members in quarterly rev
iews of key performance indicators with the Wal-Mart, Target, CVS, Rite-Aid and
Walgreens teams.
a Reduced operating expenses by over $600k by consolidating shipments to one dis
tribution center location.
a Created inventory road map to highlight and communicate changes to inventory a
t a customer level on a four week rolling trend to meet company objectives.
Covidien - Mallinckrodt
Product Development Process Manager a" Saint Louis, MO Apr 2004 to Ma
y 2005
Design, manufacture and marketing of respiratory and imaging products under the
Mallinckrodt name sold throughout the world.
a Provided coaching and training to planners to support product development proc
ess for launch of 14 items for Respiratory and Imaging divisions in 2005 and 41
projects overall.
a Wrote Exit Stage Questions for the logistics function to support the Product D
evelopment Process.
a Core team member for successful launch of two new products.
a Audited Ottawa, Canada and Atlanta sites for Sarbanes Oxley compliance.
a Facilitated monthly meetings of marketing, manufacturing and planning in Sales
and Operations Planning (S & O P) on a monthly basis to determine consensus for
ecast.
a Achieved a record low finished goods and total inventory for Plainfield while
maintaining a 95% + Unit Fill Rate for customer service.
a Reduced slow and non-moving inventory by 63% between 2004 and 2005.
a Made 196 SKU's obsolete to support SKU rationalization program.
Company Commander, U.S. Army a" Iraq \ Kuwait Feb 2003 to M
ar 2004
a Responsible for the training, health, welfare, discipline, safety and tactical
and technical proficiency of up to 55 assigned soldiers.
a Escorted and provided 100% in transit visibility of 2,768 Coalition forces fro
m 11 countries from Kuwait into Iraq without incident.
a Officer in charge for start up operations at new air base: coordinated operati
ons and life support for new node and received first passengers in less than 24
hours from receiving mission.
a Maintained over $1.6 mm of assigned equipment to Army standard with 100% accou
ntability.
Covidien - Mallinckrodt
Inventory Manager a" Saint Louis, MO Oct
2001 to Jan 2003
Design, manufacture and marketing of respiratory and imaging products under the
Mallinckrodt name sold throughout the world.
a Developed strategies and goals for raw, WIP, and finished goods inventory and
inventory turns in conjunction with finance, marketing and manufacturing.
a Decreased finished goods inventory by 18% while ensuring high service levels.
a Finance lead for annual physical inventory of distribution centers.
a Redesigned monthly Key Performance Indicators (KPI's) with identifiable goals
for Imaging and Respiratory businesses.
a Coordinated with marketing, manufacturing and finance to conduct unit of measu
re conversions without negatively impacting business operations.
Covidien a" Kendall Healthcare
Financial Analyst, Logistics a" Mansfield, MA Feb 199
8 to Sep 2001
Design, manufacture and marketing of medical products under the Kendall name thr
oughout the world.
a Project manager for Kendall Healthcare and Sherwood Medical distribution cente
r rationalization involving 11 locations and $5 million capital budget.
a Negotiated sale of excess fixed assets for distribution center rationalization
.
a Provided monthly financial analysis to senior management explaining actual res
ults and differences with annual budget in excess of $120mm.
a Reduced logistics monthly close process from 4 days to 2 days.
a Developed annual operating budgets for distribution centers, freight, and logi
stics administrative departments. Reviewed capital projects for all of logistics
.

Computer skills \ Education

a Enterprise Resource Planning (ERP) a" Manugistics (forecasting), Imrex and JD
Edwards
a Materials Requirements Planning (MRP) a" Business Planning and Control Systems
(BPCS)
a Certified in Production and Inventory Management (CPIM)
American Production and Inventory Control Society (APICS)
a Graduate Certificate in Logistics and Transportation Management
Northeastern University Boston,
Massachusetts
a Master of Business Administration
University of Rhode Island Kingston, Rhode
Island
a Bachelor of Science: Finance
Northeastern University Boston, Massac
husetts