MAXWELL MULHOLLAND

109 PLEASANT STREET

WINTHROP, MA 02152
PHONE: +1 (617) 539-3801
E-MAIL: mmfd40fa@westpost.net
PROFILE
Entrepreneurial leader, Harvard MBA, Annapolis graduate, and executive-level (Di
rector/VP) manager with over twenty years of international leadership experience
in general management, operations, strategy, business development, and supply c
hain management, serving in senior corporate and consulting positions.
Results-driven, action-oriented and hands-on business leader passionate about bu
ilding, improving, transforming, regenerating, and strengthening high performanc
e organizations.
Proven leader with track record of developing high performance strategies, syste
ms, standards, and structures, and implementing effective practices, policies, a
nd procedures that increase revenues and lower costs.
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GENERAL MANAGEMENT * STRATEGY * OPERATIONS * SUPPLY CHAIN MANAGEMENT
* BUSINESS DEVELOPMENT
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PROFESSIONAL BACKGROUND
HERREN ASSOCIATES, Washington, DC
2009 - Present
Herren Associates is a Washington, DC, professional services firm that provides
management consulting and systems engineering consulting services to the US fede
ral government
Principal
Provides consulting support and advisory services to US government departments,
in the development and implementation of Business Process Improvement initiative
s that leverage organizational best practices and operational synergies, with th
e goal of achieving better aligned and integrated service processes.
* Served as a member of a Herren team providing strategic transformation advisor
y services to the Navy's Surface Ship Readiness Initiative (SSRI) in development
of the global surface ship maintenance system
* Provided Lean Six Sigma deployment strategic advisory services to US Army Inst
allation Management Command (IMCOM), leading a team of four consultants to drive
operational efficiencies in over 50 garrisons in the US, Europe, and Asia-Pacif
ic region
ACCENTURE MANAGEMENT CONSULTING (PUBLIC SERVICE), Arlington, VA 2006 - 2
009
Accenture Management Consulting is an internationally recognized authority in th
e development and deployment of operational transformation strategies in industr
y and government. P&IP Practice was the former George Group LLP.
Director, Process & Innovation Performance (P&IP) Practice
Advises clients on the design and deployment of organizational transformation in
itiatives and operational excellence strategies. Provides day-to-day management
direction and leadership for client delivery activities; coordinates and directs
assigned consultants and provides direct consulting support and expertise to cl
ients, including the resolution of task order issues, quality control of deliver
ables, and the presentation of task order findings and results to client managem
ent. Planned, scheduled, and implemented program management activities, includin
g training executives and other command leaders, and staffing and organizing tea
ms to execute strategic projects
* Co-led operational transformation activities that resulted in successful ramp-
up of highest priority Dept of Defense acquisition program - raising production
of MRAP armored vehicles from 15 per week to 50 per day...effort won the Joint L
ogistics Team of the Year Award for 2007
* Facilitated the standing up of Lean Six Sigma deployment organizations at US A
rmy Space and Missile Defense Command (Huntsville), Special Operations Command (
Fort Bragg), and US Military Academy at West Point
* Conducted business development and client capture activities in Dept. of Justi
ce, Dept. of Homeland Security, Dept. of the Navy
AMERICAN POWER CONVERSION, West Kingston, RI
2005 - 2006
American Power Conversion (APC), now owned by Schneider Electric, is a $1.8B pro
vider of end-to-end network-critical physical infrastructure for computers and c
orporate data centers - cooling systems, power conditioning systems, and control
s
Director of Worldwide Business Transformation
Corporate thought leader and senior "Lean Change Evangelist" responsible for dev
eloping and deploying APC's Business Process Design methodology, building the Ce
nter of Excellence for Business Process Improvement, and working with business u
nit leaders to transform key business processes into Lean, high performance, and
customer-centric processes.
* Built core corporate team tasked with creating value stream maps, evaluating p
rocess "as is" states, and identifying opportunities to increase the efficiency,
effectiveness and business impact of redesigned critical business processes.
* Created process design methodology, including guidelines, templates, tools, an
d scorecards, and developed change management plan for new process roll-out.
* Built expertise in knowledge and application of business process engineering,
process improvement and change management tools, and developed training program
to educate company executives in Lean processes based on Toyota Production Syste
m (TPS) principles.
* Led team to develop Sarbanes-Oxley management and audit process to identify ri
sks and controls inherent in company processes, evaluating them and identifying
control deficiencies/opportunities for improvement; to evaluate control effectiv
eness through transaction testing; and to perform substantive audit procedures.
THERMO ELECTRON CORPORATION, Waltham, MA 2003 - 2005
Thermo Electron (now going to market as Thermo Fisher Scientific) is a $6B+ manu
facturer of advanced instruments and detection/monitoring/control systems for th
e Life Sciences, medical, scientific, and manufacturing industries.
Director of Global Operational Excellence
Senior level operations management position reporting directly to the company's
Vice President of Global Operations and providing leadership to drive the corpor
ate Operational Excellence (OE) initiatives across Global Operations in over 30
factories in North America and Europe, with a particular focus around Lean and S
ix Sigma activities. Provided training and program management leadership, and co
ordinated the planning, staffing, and conduct of consistent Practical Process Im
provement initiatives throughout the company worldwide in the areas of sourcing
and supply chain management, manufacturing, transportation/logistics, and new pr
oduct development. Served as key member of company's Operational Excellence and
Manufacturing Councils.
* Achieved $18M in company-wide cost savings in 2004 by leading and managing a t
eam of 35 operations professionals in the global improvement of product developm
ent, production, quality, and delivery of the Company's products and services ut
ilizing Six Sigma techniques.
* Directed the preparation of short-term and long-range plans in concert with th
e company's strategic goals. Coordinated and drove Operational excellence effor
t across Global Operations: standardization of approach, and of operating mechan
isms (e.g., lean metrics, project tracking mechanisms, service methodology, proj
ect prioritization and resource allocation models). The objective was to drive a
high level of visibility, accountability, and profitability around OE initiativ
es, and Lean Six Sigma-driven projects in particular.
* Worked closely with the VP of Global Operations to drive a cultural transforma
tion to increase performance, accountability and overall sense of urgency. Key e
nabler in realizing the "operational excellence" vision (creating a culture "obs
essed" with customer service and continuous improvement)
* Continuously improved processes to reduce cycle times, enhance deliverable qua
lity, and establish world-class, benchmarked team and product performance.
* Defined appropriate organization and functional requirements that facilitate s
uccessful, integrated product design, cost, quality
* Learned, harnessed, and implemented the "best practices" of the organization,
and developed an enhanced culture built on an intense understanding of success t
hrough operating excellence. Key facilitator of best practice sharing
AMERICAN SUPERCONDUCTOR CORPORATION, Westborough, MA 1999 - 2002
American Superconductor is the world's leading developer of superconducting elec
trical power products.
Vice President & General Manager - Electric Motors and Generators Business Unit
Corporate executive with P&L ownership over the design, development, and manufac
turing of a product line of capital equipment (advanced, high performance electr
ic motors and generators) for industrial and marine propulsion applications base
d on high temperature superconducting (HTS) technologies. Managed $16M annual bu
dget and all key business activities, including strategic planning, business dev
elopment, marketing management, sales development, manufacturing and testing, qu
ality systems, human resources, budgeting, and financial planning.
* Created, grew, and led world's first business organization dedicated to commer
cializing superconducting (HTS) rotating machines (industrial/marine propulsion
motors and electrical generators)
* Secured government (Dept. of the Navy) development contracts worth $11.2 M in
two years
* Developed strategy and initiated proposal development activity that resulted i
n follow-on multi-year $70 M contract
* Member of 2001 Naval Research Advisory Council (NRAC) providing technology po
licy advice to Asst. Secretary of the Navy
* Established first-of-kind facility in the world dedicated to the design, devel
opment, prototyping, and low-scale manufacturing of superconducting motors and g
enerators
* Generated go-to-market strategy for revolutionary new industrial products
* Led engineering development effort that delivered world's most powerful superc
onducting (HTS) commercial/industrial motor
PRICEWATERHOUSECOOPERS CONSULTING, LLP, Boston, MA 1995 - 1999
PricewaterhouseCoopers was one of the top global professional services firms. Ac
quired by IBM Global Services.
Principal Consultant - High Technology, Manufacturing/Industrial, and Supply Cha
in Management Practices
Senior member of consulting organizations that provided Operations Strategy, New
Product Development, Supply Chain Management, Lean Six Sigma, and Integrated Pr
ocess Reengineering consulting services to the semiconductor, computer, medical
device, aerospace, electronics, factory automation, telecommunications, transpor
tation, precision machinery, and consumer products industries. Worked with clien
ts to develop World Class operations and lean manufacturing strategies, and esta
blish cutting edge product-process development programs:
* Developed international, integrated Supply Chain redesign for world's foremost
manufacturer of electrical power generating equipment to aviation and space ind
ustries (cycle time reduction of 65%, inventory reduction of $15M)
* Designed and implemented multi-plant operations, manufacturing, and order fulf
illment process improvement programs for a maker of die sets for the automotive
industry (cycle time reduction of 85%, inventory reduction of $6M)
* Created and implemented demand-flow manufacturing system for prominent semicon
ductor maker (cycle time reduction of 33%)
* Created setup time reduction and advanced inventory management programs for ma
nufacturer of precision gearheads for automation and motion control industries (
cycle time reduction of 50%, inventory reduction of $3M)
UNITED STATES NAVY 1982 - 1993
Commissioned Officer
Surface Warfare Officer and Engineering Officer in the US Navy's Nuclear Propuls
ion Program. Managed the daily operations of a Nuclear Engineering Department, a
nd served as principal technical advisor to Chief Engineer and Commanding Office
r:
* Directed 285 officers and enlisted technicians in the $200M complex engineerin
g overhaul of two reactor plants and associated propulsion systems on nuclear-po
wered guided missile cruiser
* Awarded NAVY COMMENDATION MEDAL for exceptional leadership and managerial acum
en as Project Manager for the successful refueling of twin reactor cores
Served as Associate Professor of Strategy and Policy, and US Navy Liaison Office
r at the German Naval College:
* Awarded CROSS OF HONOR OF THE GERMAN ARMED FORCES for outstanding performance
and dedication to duties
* Earned US Navy subspecialty designation (Foreign Area Officer) as an expert in
Western European politics and economics
EDUCATION
HARVARD BUSINESS SCHOOL, Boston, MA 1995
M.B.A. with concentrations in Operations Strategy and Operations Management
UNITED STATES NAVAL ACADEMY, Annapolis, MD 1982
B.Sc., National Security Affairs with High Honors (top 10% of Class)
* Selected as one of 36 top leaders from a student body of over 4,500
* Named to National Dean's List and "Who's Who in American Universities and Coll
eges"
MEMBERSHIPS
APICS - American Production and Inventory Control Society
AME - Association for Manufacturing Excellence
SCPD - Society of Concurrent Product Development
ASQ - American Society for Quality