Acknowledgement

Successful completion of any task would be incomplete without mentioning the

names of people who made it possible, whose constant guidelines, support and
encouragement crown all the success

I am thankful to the management and the staff of the Big Bazaar for their co-operation
and help.

I sincerely extend my thanks to Mr. Kiran Kumar, Asst. Store Manager, Big Bazaar,
Hubli who guided me throughout the study and helped me to get good knowledge
about the organization

I am thankful to Prof. Shirley Benn who has constantly motivated and guided me
through this truthful endeavor and for her valuable guidance, suggestion and advice in
all the stages of this project.

I am highly indebted to Mr.P.B.Roodagi, Principal of KLE College of Business

Administration.

I thank the entire faculty, staff members and my friends for their support through out the
project.

Place: Hubli.
Date:

K.L.E Hubli 1
 Student’s Declaration

I Shweta tonapi studying in BBA V semester here by declare that the project

work titled “Inventory Management” in Big Bazzar Hubli written and submitted by me

under the guidance of Prof. Shirley Benn of KLES’s CBA is my original work and has

not been submitted earlier.

The matter in this report is based on the data collected by me at “BIG BAZAAR”

under the guidance of Mr. KIRAN

This report is for the partial fulfillment of the project work

Place: Hubli
Date:

K.L.E Hubli 2
 Content Page

Slno. Particulars Page No.

1. Executive Summary
2. Industry Profile
3. Company Profile
4. Big Bazaar Hubli Branch
5. Awards and Recognitions
6. Organization structure
7. Plans of Players in India
8. Board Members
9 Plans of future group in
. Karnataka
10. Objective of Study
11. Inventory Management

K.L.E Hubli 3
 Executive Summary

Retail Sector is the most booming sector in the Indian economy. Some of the biggest
players of the world are going to enter into the industry soon. It is on the threshold of a
big revolution after the IT sector. Although organized retail market is not as strong as of
now, but it is expected to grow manifolds by the year 2010. The sector contributes 10%
of the GDP, and is estimated to show 20% annual growth rate by the end of the decade.
The current growth rate is estimated to be 8.5%.

The retail market is most fragmented in the world and only 2% of the entire retailing
business is in the organized sector. There are about 300 new malls, 1500 supermarkets
and 325 departmental stores being built in the cities very soon.

The project involves detailed study of

Industry profile which consists of Introduction to retail industry, an overview of retail

revolution in India and the relation of retain and India. company profile and analysis part.
In industry profile about the retail sector,

Company profile consists of history of the organization, study about pantaloon, Future
Group, their Vision Mission and Core values.

Further the study extends to the managers of Hubli branch and staff and also about the
stores which has five levels containing various products.

K.L.E Hubli 4
The Group has received many awards and reorganizations the detailed information is
below. The report also contains the organization structure of Big bazaar’s zonal branch
and Hubli branch. Big Bazaar has put up some future plans in Karnataka they are
mentioned in detail below.

The main objective of my study to know about the Inventory Management in Big Bazaar.
And their ordering methods, profit margin, maintenance cost, ageing of products, and the
losses involved in products.

K.L.E Hubli 5
 Introduction of the Firm

INDUSTRY PROFILE

INTRODUCTION

Retail is India’s largest industry accounting for over 10 per cent of the country’s GDP

and eight per cent of the employment. The industry in India has emerged as one of the

most dynamic and fast paced ones with several players entering the market. The Indian

retail market is expected to grow from US$ 300+ billion to US$ 400+ billion at the rate

of approximately 7-8% per year by 2010. Driven by changing lifestyle’s, strong income

growth, western influence and favorable change in demographic patterns, Indian retail is

expanding at a rapid pace.

Retail market essentially comprises:

 Shopping centers: there is an increase in the number of shopping centers in

both tier-I and tier-II cities. India can expect to have 600 new shopping malls

by 2010.

 Food retail

 Kid’s retail

 Agriculture and Floriculture

 Electronics goods market.

K.L.E Hubli 6
“Retailing is a distinct, diverse and dynamic sector”. “It is an activity of enormous
economic significance to most developed nations”. It generates revenue and wealth for
nation, encourages investments and brings technological advancements.

Stated that “it brings employment and creates wealth of the economy”. “It is a vibrant
part of our changing society and a major source of employment” Retailing performs
activities at larger level so it requires massive manpower to handle and manage its
operations. Retailing also helps society in general by providing goods and services in
reasonable price and increasing their standards of living. “Retailing activity can be
viewed as a significant contributor to the economy in general”.
Retailing is the set of activities that markets products or services to final consumers for
their own personal or household use. It does this by organizing their availability on a
relatively large scale and supplying them to consumers on a relatively small scale.”
Retailing makes products and services available in large quantities. Retailers produce or
order the products/services in bulk so they can take advantage of economy of scale and
thus they can formulate competitive pricing strategies. Products and services are
generally sold through the store or on the internet.

K.L.E Hubli 7
Introduction to Retail Industry

The first decade of modern retail in India has been characterized by a shift from
traditional kirana shops to new formats including department stores, specialty stores
hypermarkets, and supermarkets and across a range of categories. Modern retail formats
have mushroomed in metros and mini-metros. In the last few years, modern retail has
also established its presence in the small cities, exposing residents to shopping options
like never before. Some of these stores are branded stores(exclusive showrooms either
owned or franchised out by a manufacturer) , specialty stores(greater choice to consumer,
comparison between brands is possible) , department stores/supermarkets (one stop shop
catering to varied consumer needs) , hyper-mart (low prices , vast choice available
including services such as cafeterias.) , shopping malls (variety of shops available to each
other ).

An overview on Retail Revolution in India

Retail in India is on a cusp of transformation. Organized retailing as a professional

service-oriented set-up, is a recent phenomenon in India but is growing at a tremendous
pace with a potential of creating over 2 million new (direct) jobs within the next six
years, assuming an 8 to 10 per cent share of organized retailing in the total retail
business.
The fast changing retail environment demands that professionals learn new skills,
improve their efficiency, learn to compete and think out of the box. As retailers work
directly with customers and there is need for good managerial talent to interpret and
satisfy the needs and desires of customers. All this requires an education that is intensive,
comprehensive and closely linked to the retail business world. The need is to have a

K.L.E Hubli 8
program which has all the inherent features of a business management program and
includes experiential learning throughout the program.

Market Trends, Challenges & Opportunities

1. Across BRIC countries, the food and grocery (F&G) segment is clearly driving
retail growth. For e.g., retail food sales dominate the total retail market in Brazil,
accounting for almost 54 percent of the total retail sales, while Russia is the
fastest growing retail food sales market in the world, with the potential to again
double in size by 2008.
2. The prevalence of English as a language of communication to a very great extent
facilitates material sourcing and business communication. While India and Russia
pose no problems in this regard, Brazil and China present communication
problems for foreign companies.
3. The importance of governments that are quick on decision-making and passing
liberal trade laws cannot be emphasized enough. In China, for instance, being a
non-democratic country makes it easier for foreign investors to do business sans
bureaucratic red-tapism (in comparison to a democratic country like India); the
obvious reason being that the political establishment is not directly accountable to
the people.
4. Growing urbanization and metropolitan saturation is leading to the expansion of
retail formats and investment opportunities towards tier-II cities and rural hubs
across all four countries.
5. Continued economic reforms together with the growth of organized retail
(especially in the F&G segment) have led to growing rural incomes, triggering off
far-reaching, social impacts. The upcoming ‘Golden Quadrilateral' plan for
roadways in India, which is to connect the four cities of Delhi, Kolkata, Mumbai
and Chennai, will have massive economic and social repercussions on rural and

K.L.E Hubli 9
 semi-rural clusters along the vast network. In China too, the government plans to
create a rural retail network covering 70 percent of all villages by 2008.

Retail and India

India's imminent urbanization process has implications for demand for housing,
urban infrastructure, location of retail, and demand for consumer durables.

The on-stream infrastructure development will drive growth in the transportation

sector, spur demand for vehicles, increase real estate values along the “Golden
Quadrilateral” corridor, and potentially boost construction of suburban homes as
people escape congested cities. Plus, it will open up thousands of villages en route to
a global audience and effectively integrate them with the growing Indian economy.

• Growth of the Retail market, to a great extent, is the dependent on the size of the
country's consuming class and the rate of growth of GDP, especially disposable incomes.

• India is the world's second most populous country and its GDP growth is likely to
surpass that of China by 2015.

• It is estimated that India's GDP will surpass that of the US before 2050, to make it the
world's second largest economy.

• Reflecting on the robust growth in India's GDP, consumer expenditure (in current
prices) grew at a relatively high pace of nearly 10 percent per annum over the past two
years.

• India's advantage lies in the fact that it has the largest young population in the world –
over 890 million Indians are below 45 years of age. The median age for India is 25 years
as compared to 28 years for Brazil, 33 years for China and 38 years for Russia.

• There are more English speaking people in India than on the European continent.

K.L.E Hubli 10
• The retailing industry in India, estimated at USD 270 Billion in 2006, is expected to
double to USD 440 Billion by 2010.

• The size of the organized retailing market in 2006 stood at USD 12.4 Billion in 2006,
thereby making up a mere 4.7 percent of the total retailing market.

• Of the total retail market, food and grocery retail is by far the single largest block
estimated to be worth a whopping Rs.642, 200 crore, but more than 99 percent of this
market is dominated by the neighborhood mom & pop stores.

• Clothing, textiles and fashion accessories constitute the second largest block.

• For the year 2007, the India Apparel Report 2007 expects growth of organized retail to
touch 40 percent. From 2008 onwards (until at least 2010), organized retail is expected to
register around 45 percent YoY growth in India.

• Total retail in India, which registered 5.7 percent YoY growth from 2004-2006, to
range between that and 6 percent YoY growth over the next 3-4 years.

• With these growth percentages and following from our estimates for 2006, the future
estimates* for organized retail in India: 2007– Rs.77, 000 crore; 2008 – Rs.111, 500
crore; 2009 – Rs.162, 000 crore; and 2010 – Rs.235, 000 crore. (*Estimates based on
2006 prices).

• In terms of formats, the energy in terms of new investments is expected to be driven

towards the supermarkets and hypermarket segments.

• All new players – Reliance Industries, Bharti Retail/ Wal-Mart, AV Birla Group – have
shown interest towards developing these two formats, along with wholesale, cash & carry
outlets, while India's largest retailer – Retail India Ltd. – has a continuous store rollout
schedule for its Big Bazaar hypermarkets and Food Bazaar supermarkets.

K.L.E Hubli 11
 Company Profile

About pantaloon

Pantaloon is not just an organization – it is an institution, a center of learning &

development. We believe that knowledge is the only weapon at our disposal and our
quest for it is focused, systematic and unwavering.

At Pantaloon, we take pride in challenging conventions and thinking out of the box, in
traveling on the road less traveled. Our corporate doctrine ‘Rewrite Rules, Retain Values’
is derived from this spirit.

K.L.E Hubli 12
Over the years, the company has accelerated growth through its ability to lead change. A
number of its pioneering concepts have now emerged as industry standards. For instance,
the company integrated backwards into garment manufacturing even as it expanded its

Retail presence at the front end, well before any other Indian retail company attempted
this. It was the first to introduce the concept of the retail departmental store for the entire
family through Pantaloons in 1987. The company was the first to launch a hypermarket
in India with Big Bazaar, a large discount store that it commissioned in Kolkata in
October

2001. And the company introduced the country to the Food Bazaar, a unique 'bazaar'
within a hypermarket, which was launched in July 2002 in Mumbai. Embracing our
leadership value, the company launched all in July 2005 in Mumbai, making us the first
retailer in India to open a fashion store for plus size men and women.

Today we are the fastest growing retail company in India. The number of stores is going
to increase many folds year on year along with the new formats coming up.

The way we work is distinctly "Pantaloon". Our courage to dream and to turn our dreams
into reality – that change people’s lives, is our biggest advantage. Pantaloon is an
invitation to join a place where there are no boundaries to what you can achieve. It means
never having to stop asking questions; it means never having to stop raising the bar. It is
an opportunity to take risks, and it is this passion that makes our dreams a reality.

Come enter a world where we promise you good days and bad days, but never a dull
moment!

K.L.E Hubli 13
Company profile

Pantaloon Retail (India) Limited, is India's leading retail company with presence
across multiple lines of businesses. The company owns and manages multiple retail
formats that cater to a wide cross-section of the Indian society and is able to capture
almost the entire consumption basket of the Indian consumer. Headquartered in Mumbai
(Bombay), the company operates through 7 million square feet of retail space, has over
1000 stores across 50 cities in India and employs over 25,000 people. The company
registered a turnover of Rs 2,019 crore for FY 2005-06.

Pantaloon Retail forayed into modern retail in 1987 with the launching of fashion retail
chain, Pantaloons in Kolkata. In 2001, it launched Big Bazaar, a hypermarket chain that
combines the look and feel of Indian bazaars, with aspects of modern retail, like choice,
convenience and hygiene. This was followed by Food Bazaar, food and grocery chain
and launch Central, a first of its kind seamless mall located in the heart of major Indian
cities. Some of its other formats include, Collection i (home improvement products), E-
Zone (consumer electronics), Depot (books, music, gifts and stationary), all (fashion
apparel for plus-size individuals), Shoe Factory (footwear) and Blue Sky (fashion
accessories). It has recently launched its e-tailing venture, futurebazaar.com.
The group's subsidiary companies include, Home Solutions Retail India Ltd, Pantaloon
Industries Ltd, Galaxy Entertainment and Indus League Clothing. The group also has
joint venture companies with a number of partners including French retailer Etam group,
Lee Cooper, Manipal Healthcare, Talwalkar's, Gini & Jony and Liberty Shoes. Planet

K.L.E Hubli 14
Retail, a group company owns the franchisee of international brands like Marks &
Spencer, Debenhams, Next and Guess in India.

Future Group

Pantaloon Retail is the flagship enterprise of the Future Group, which is positioned to
cater to the entire Indian consumption space. The Future Group operates through six
verticals: Future Retail (encompassing all retail businesses), Future Capital (financial
products and services), and Future Brands (management of all brands owned or managed
by group companies), Future Space (management of retail real estate), Future Logistics
(management of supply chain and distribution) and Future Media (development and
management of retail media).

Future Capital Holdings, the group's financial arm, focuses on asset management and
consumer finance. It manages two real estate investment funds (Horizon and Kshitij) and
consumer-related private equity fund, in division. It also plans to get into insurance,
consumer credit and other consumer-related financial products and services in the near
future.

K.L.E Hubli 15
Business Description

Pantaloon Retail (India) Ltd. The Company's principal activity is to operate chain retails
stores in names of Big Bazaar, Food Bazaar, Central and Pantaloons. The Big Bazaar is
the discount store, which offers a wide range of products under one roof. The products
include apparels and non-apparels such as utensils, sports goods and footwear. The
Company also has its presence into gold retailing by launching Gold Bazaar. The
Company's Food Bazaar provides a range of food and grocery products ranging from
fresh fruits and vegetables, staples, FMCG products and ready-to-cook products. The
Central offers a chain of stores including books and music stores, global brands in
fashion, sports and lifestyle accessories, grocery store and restaurants. The Pantaloon
retail stores focus largely apparels and accessories

Group Vision

Future Group shall deliver Everything, Everywhere, Every time for Every Indian

Consumer in the most profitable manner.

Group mission

K.L.E Hubli 16
  We share the vision and belief that our customers and stakeholders shall be served
only by creating and executing future scenarios in the consumption space leading
to economic development.
 We will be the trendsetters in evolving delivery formats, creating retail reality,
making consumption affordable for all customer segments – for classes and for
masses.

 We shall infuse Indian brands with confidence and renewed ambition.

 We shall be efficient, cost- conscious and committed to quality in whatever we
do.
 We shall ensure that our positive attitude, sincerity, humility and united
determination shall be the driving force to make us successful.

Core Values

• Indian ness: confidence in ourselves.

• Leadership: to be a leader, both in thought and business.

• Respect & Humility: to respect every individual and be humble in our conduct.

• Introspection: leading to purposeful thinking.

• Openness: to be open and receptive to new ideas, knowledge and information.

• Valuing and Nurturing Relationships: to build long term relationships.

• Simplicity & Positively: Simplicity and positively in our thought, business and
action.

K.L.E Hubli 17
Big Bazaar
“Isse sasta aur accha kahin nahi”
Shop till you drop! Big Bazaar has democratized shopping in India and is so much more
than a hypermarket. Here, you will find over 170,000 products under one roof that cater
to every need of a family, making Big Bazaar India’s favorite shopping destination.

At Big Bazaar, you will get the best products at the best prices -- this is our guarantee.
From apparel to general merchandise like plastics, home furnishings, utensils, crockery,
cutlery, sports goods, car accessories, books and music, computer accessories and many,
many more. Big Bazaar is the destination where you get products available at prices
lower than the MRP, setting a new level of standard in price, convenience and quality.

If you are a fashion conscious buyer who wants great clothes at great prices, Big Bazaar
is the place to be. Leveraging on the company’s inherent strength of fashion, Big Bazaar
has created a strong value-for-money proposition for its customers. This highlights the
uniqueness of Big Bazaar as compared to traditional hypermarkets, which principally
revolve around food, groceries and general merchandise.

Boasting of an impressive array of private labels, Big Bazaar is continually striving to

provide customers with a ‘complete’ look. So be it men’s wear, women’s wear, kids
wear, sportswear or party wear, Big Bazaar fashions has it all!

K.L.E Hubli 18
Big Bazaar has clearly emerged as the favorite shopping destination for millions of its
consumers, across the country, it’s success is a true testament to the emotional bonding it
has established with the Indian consumer, on account of its value offerings, asp rational
appeal and service levels. We believe Big Bazaar is a true pan-Indian model that can
enter into most towns in India and democratize shopping everywhere.

26th January, 2007..., 15th August, 2007… India’s Sabse Sasta

Din
The acceptance and loyalty that Big Bazaar has garnered over the years, was well
evident on 26th January 2006.
On the day India celebrates its Republic Day, the company honored the consumer by
calling it the ‘Maha Savings Day’. Shoppers at all Big Bazaar and Food Bazaar outlets
across the country were offered products at prices never heard before in the history of
shopping.
The offers were spread across categories from electronics to utensils, from
apparel to furniture and food. This event received tremendous response from the regular
and an entirely new set of shoppers, which resulted in nearly 2 million people visiting the
stores on that day. And most stores were able to post record sales for a single day.

Pan India Model

Riding on the consumption boom that the country has been witnessing over the
past couple of years, the company further expanded its foray into the value space by
adding 10 stores during the year 2005-06, entering new cities like Vishakhapatnam,
Pune, Lucknow, Indore, Mangalore and Rajkot.

The excellent performance of these new stores, further fortified the mass appeal of Big
Bazaar as a true, family-shopping destination. The total number of Big Bazaar outlets as
on June 2006 stood at 30 stores and over 1.20 million square feet of retail space.

K.L.E Hubli 19
FASHION FOCUS

Big Bazaar continues to be a fashion-led delivery format, with fashion comprising

about 40 per cent of its revenues. Fashion got a further fillip through the standardization
of the visual merchandise at all existing and new stores. The communication focused on
it being the fashion destination of the masses.

Big Bazaar Getting Bigger

An interesting development has been the increase in the categories and micro
merchandising at Big Bazaar. New categories like consumer electronics, furniture,
communication, food and beverage, pharmacies, beauty retail, salons, books, stationery
and music are being added and Big Bazaar is getting bigger in space. A Big Bazaar store
measuring more than 150,000 square feet opened in Bangalore in October 2006. This
takes Big Bazaar to the next level.

Private Label Initiatives

On the private label front, the company increased its share of private brands as a
percentage of the total fashion revenues from about 40 per cent in 2004-05 to over 50 per
cent in 2005-06. For the year under review, the private label fashion category also
witnessed a significant growth over the past year by nearly 120 per cent.

K.L.E Hubli 20
Big Bazaar Fashion-Private Label Brands
Big Bazaar has gradually introduced private labels in fashion over the last few
years. Every year, new private labels are introduced to increase their share over other
brands.
Some of the private labels launched include:

Ctee
A brand of T-shirts with smart lines and remarks, it is targeted at the young and young-
at-heart. It comes in 3 lines-pink for women; green for pre-teens and blue for men.

Knighthood
It is the men’s formalwear brand with a wide range that includes formal shirts, trousers,
suits, blazers and basic men’s accessories like ties and handkerchiefs.

DJ&C
India’s cool answer to international labels is positioned for the 20-35 year age group. It
targets both men and ladies and the range includes designer denims, casuals, street-wear
and campus-wear.

DJ&C Sports
This is a unisex sportswear range for the age group of 20-40 years.

Shatranj
The men’s ethnic wear range consists of kurtas, kurta pyjama sets and heavy sherwani
sets.

Shyla
True to its tagline `what women want’, Shyla offers a complete range of formal/semi-
casual line of ladies tops, trousers, skirts, etc.

K.L.E Hubli 21
Srishti
The complete ethnic wear range offering a range of traditional designs for ladies,
encompasses both salwar kameez sets and mix-n-match/fusion wear.

Pink n Blue
The kids’ brand range created to celebrate the spirit of childhood, has the blue range for
boys and pink for girls. There is an infant line available as well. Pink n Blue covers the
entire apparel needs of kid’s right across t-shirts, shirts, jeans, trousers, shorts, dresses
and ethnic-wear/occasion-wear.

FOOD BAZAAR
Across India, food habits vary according to community, customs and geography.
Food Bazaar, through its multiple outlets addresses this. At the same time it offers best
quality products at wholesale prices to a wide cross section of the India population. Food
Bazaar effectively blends the look, touch and feel of the Indian bazaar with the choice,
convenience and hygiene that modern retail provides.
The food and grocery division of the company was launched in 2002-03 and has
grown to 47 stores nationwide at the end of the current financial year. Most stores are
located within Big Bazaar, Central and Pantaloons and act as strong footfall generators.
There are separate stand-alone Food Bazaars as well. The business contributed just fewer
than 50 per cent of value retailing, and about 20 per cent to the company’s turnover during
2005-06.
Food Bazaar offers a variety of daily consumption items, which include staples,
soaps and detergents, oils, cereals and biscuits. On the product category side, the primary
segregation is done on the basis of staples, fresh produce, branded foods and home and
personal care products.

K.L.E Hubli 22
 Big Bazaar store, Hubli

About the staff

 Number of staff in Big Bazzar is 120 including the heads of

departments.

 The unit head is the Stores Manager- Mr. Channa

 Asst. Stores Manager-Mr. Kiran Kumar

Store study

Different levels of the store :

Level 1:

DEPARTMENTS WITH THEIR PRODUCTS: -

a) Depot:
1) General books
2) Office stationary
3) Children stationary

K.L.E Hubli 23
 4) Film VCD’s & DVD

b) NBD (New Business Development)

1) Watches
2) Fashion Jewelry
3) Sunglasses
4) Auto accessories
5) Car audio systems.

c) Gold Bazaar:
Navaras Gold Jewelry
(This is the separate unit not related to Big Bazaar they share profits on percentage basis)

d) Mobile Bazaar:
1) All kinds of Hand sets ranging from Rs 1000 to !8000 of different companies
2) Mobile accessories
3) Codeless phones & land line phones
e) Star Sitara:
1) Cosmetics
2) Fragrances
3) Herbals
4) Pharmaceuticals

Plastics, Utensils, Crockery (PUC)

g) Plastics:
1) Buckets
2) Casseroles
3) Containers
4) Boxes
5) Flasks
6) Bowls

K.L.E Hubli 24
 7) Jugs & sippers
8) Bottles & Mugs

h) Utensils:
1) Plates, Bowls, Glasses
2) Non stick Cookware’s
3) Kitchen tools
4) Tiffin Boxes

i) Crockery
1) Crockery cutlery
2) Table Materials / Napkins
3) Casseroles
4) Dinner sets
5) Wine, Juice Glasses

j) Luggage:
1) Travel bags
2) Trolleys
3) Bags: Schools, Collage Ladies purse
4) Suitcase

Level 2

a) Ladies Department:(SKD)
1) Sarees
2) Dress materials
3) Under garments
4) Nightwear’s

K.L.E Hubli 25
 5) Western wear’s

b) Men’s Department:
1) Formals (Shirts & Pants)
2) Casuals (Shirts & pants)
3) Party wears
4) Jeans T-Shirts
5) Others Accessories (Lungi Dhoti etc)
6) Fabrics (Cut pieces)
7) Suits & Blazers
8) Levi’s Signature garments

Level 3

a) Furniture Department:
1) Dining Table
2) Bedroom Accessories
3) Hall accessories (Sofa sets, Chairs, Computer table etc)
4) Mattresses

b) Footwear Bazaar :
1) Sports Shoes
2) Formal Shoes
3) Casual Shoes
4) Men’s Sandals
5) ladies Sandals

K.L.E Hubli 26
 6) Ladies Casuals
7) Ladies Chappel
8) Ladies fancy Sleepers
9) ladies Sports shoes
c) Home Décor:
1) Flower vase
2) Artificial Flowers
3) Religious gifts
4) Candle stand
5) Umbrellas
6) Photo Frames
7) Assorted color Stones
8) Frame Paintings
9) Water falls (artificial)
10) Birthday items

d) Home line:
1) bed sheets, Pillows , bed spreads
2) Towels, Yellow dust
3) Razai , Carpets, Cushion covers
4) Chair bags

e) Toys Dept:
1) Soft toys
2) Educational toys
3) Board games, Action figures
4) Dolls

K.L.E Hubli 27
 Kids department
f) Boys section:
1) T-Shirts, Trousers, jeans
2) Cotton shirts, Cargo, Codraw
3) Ethic wears
4) Co ordinates
5) Rain cotes

g) Girls Section:
1) Ethic wears
2) Co- ordinates
3) Cotton frocks
4) Western wears

h) Infants:
1) Jhablas
2) Vests
3) Bibs feedings
4) Bed items
5) Baba suits
6) Frocks

Level 4

a) Beverages:
1) Soft drinks
2) Mineral water
3) Juices
4) Health drinks
5) Frozen items

K.L.E Hubli 28
b) Confectionaries:
All kinds of Chocolates & Confectionaries

c) Fruits & Vegetables:

d) Staples Dept:
1) Dal, Rice, Atta, Rava items
2) Oil’s, Masala items
3) Dry fruits
4) Spicy items
5) Ready meals
6) Breakfast cereals

e) Process Dept:
1) Health drinks
2) Ready to eat
3) Corn flaks, Chips
4) Instant mixes
5) Soups, Bread items, pickle
6) Spreads

Non-food Dept
f) Home care:
1) Phenyl, Detergents
2) Dish wash, Tissue papers, Scratch
3) Shoe cases, Fresh wrap,

g) Personal care:
1) Soaps, tooth paste, Shampoo

K.L.E Hubli 29
 2) Deodorants, Body spray
3) Baby food, Talcum powder
4) Men’s apparel
Level 5
Electronic Bazaar:

1) Televisions
2) Sound System
3) Refrigerators
4) Washing machines
5) Microwave
6) Rice cookers
7) Juicers
8) Irons, Mixers & Grinders

Awards and recognition

National Retail Federation

• International Retailer of the Year - Pantaloon Retail (India) Ltd. The National
Retail Federation is the largest retail trade association with over 1.4 million
member organizations in the US and across the world. Some of the past recipients
of this award include Metro AG, Carrefour, Ito-Yokado, Zara and Boticario.

Retail Asia, Retail Asia Pacific Top 500 Awards

• International Retailer of the Year - Pantaloon Retail (India) Ltd. The National
Retail Federation is the largest retail trade association with over 1.4 million
member organizations in the US and across the world. Some of the participants of
this award include Metro AG, Carrefour, Ito-Yokado, Zara and Boticario.

Awards and Recognition 2008

K.L.E Hubli 30
  The Reid & Taylor Awards For Retail Excellence 2008
 Retail Leadership Award: Kishore Biyani

 Retail Best Employer of the Year: Future Group

 Retailer of The Year: Home Products and Office Improvements: Hometown

The Reid & Taylor Awards for Retail Excellence are an important feature of the Asia
Retail Congress - Asia’s single most important global platform to promote world-class
retail practices - and are aimed at honouring the best, in Asian Retail scenario. India
played host to Asia Retail Congress 2008.

2007 Images Retail Awards

 Most Admired Retail Face of the Year: Kishore Biyani

 Most admired retailer of the year: Large format, multi product store: Big Bazaar

 Most admired retailer of the year: Food and Grocery: Food Bazaar
 Most admired retailer of the year: Home & office improvement: Hometown
 Most admired Retail Company of the year: Pantaloon Retail (India) Ltd.
 Images Retail Forum followed strict international benchmarks in deciding the top
honours for Images Retail Awards ’07, with IRIS as knowledge partner and
global consulting firm AT Kearney as the Process Approver.

National Retail Federation Awards

International Retailer for the Year 2007 – Pantaloon Retail (India) Ltd

The National Retail Federation is the world’s largest retail trade association with over
1.4 million members in the US and across the world. Some of the past winners of the
award include Metro AG (Germany), Carrefour (France), Zara (Spain), Boticario

K.L.E Hubli 31
(Brazil) and Ito Yokado (Japan). The award was presented at the Retail’s Big Show held
in January 2007 in New York.

World Retail Congress Awards

Emerging Market Retailer of the Year 2007 – Pantaloon Retail (India) Ltd

The inaugural World Retail Congress held in Barcelona, Spain in March 2007 attracted
over one thousand retail professionals from over sixty countries. The awards were
decided by a multinational Grand Jury. Winners in other categories included Inditex,
Mall of Emirates, Marks & Spencer and IKEA.

Hewitt Best Employers 2007

Best Employers in India (Rank 14th) – Pantaloon Retail (India) Ltd

Leading human resources consultancy, Hewitt Associates conducts an annual survey of

the best employers in India, as part of its global initiative. It is based on CEO interview,
People Practices Inventory and Employee Opinion Surveys. Pantaloon Retail became
the only retailer to feature among the twenty-five best employers in India.

PC World Indian Website Awards

Best Indian Website In The Shopping Category - Futurebazaar.comPC World, a leading

consumer technology magazine selected the best Indian websites in various categories
based on use of technology for delivering solutions, information being presented in an
intuitive and concise manner and overall experience aided by design.

Reader’s Digest Trusted Brands Platinum Awards

Trusted Brands Platinum Award (Supermarket Category) – Big Bazaar

The Reader’s Digest awards are based on surveys done among consumers by
independent research agency, Nielsen Media Research. This is the second consecutive
time Big Bazaar has won this award.

K.L.E Hubli 32
2006 Retail Asia Pacific Top 500 Awards
Asia Pacific Best of the Best Retailers – Pantaloon Retail (India) Ltd
Best Retailer in India – Pantaloon Retail (India) Ltd
The Retail Asia publication in association with Euro Monitor and KPMG honors the best
retailers in 14 countries across the Asia Pacific region. The awards were presented in
Singapore in October, 2006.

Asia money Awards

Best Managed Company in India (Mid-cap) – Pantaloon retail (India) Ltd.

The Asia money publication conducts a poll among fund manages and investors and does
a quantitative analysis of financial performance to select best managed companies in
Asian countries.

Ernst & Young Entrepreneur of the Year Award

Ernst & Young Entrepreneur of the Year (Services) – Kishore Biyani

Considered to be one of the most prestigious business awards in India, a jury comprising
leading names in Indian business selected the winners based on courage, creativity,
passion, endurance and vision.

CNBC Indian Business Leaders Awards

The First Generation Entrepreneur of the Year – Kishore Biyani

Organized by CNBC-TV18, the twelve awardees in various categories are decided by a

high profile jury, along with research partners - The University of Chicago Graduate
School of Business, Development Dimensions International (DDI) and AC Neilson ORG
MARG.

K.L.E Hubli 33
Lakshmipat Singhania – IIM Lucknow National Leadership Awards

Young Business Leader – Kishore Biyani

The award recognizes and honors individuals who have contributed consistently to the
betterment of our country through their pursuit of excellence. The awards were presented
in New Delhi by the Prime Minister Dr. Manmohan Singh in December, 2006.

Images Retail Awards

 Best Value Retail Store – Big Bazaar

 Best Retail Destination – Big Bazaar
 Best Food & Grocery Store – Food Bazaar
 Retail Face of the Year – Kishore Biyani

The Images Retail Awards are decided through a nationwide consumer & industry poll
and nominations followed by performance assessment by team of analysts and jury.
Readers’ Digest Awards

Platinum Trusted Brand Award - Big Bazaar

The Reader’s Digest awards are based on surveys done among consumers by
independent research agency, Nielsen Media Research.

CNBC Awaaz Consumer Awards

Most Preferred Large Food & Grocery Supermarket – Big Bazaar

K.L.E Hubli 34
Conducted in association with AC Nielsen-ORG Marg across 21 major cities, nearly
10,000 consumers were asked to choose their most preferred brands.

Reid & Taylor Awards for Retail Excellence

Retail Entrepreneur of the Year – Kishore Biyani

Images Retail Awards 2006

• Mr. Kishore Biyani – Retail Face of the year

• Big Bazaar – Best Value Retail Store

• Big Bazaar – Best Retail Destination

• Food Bazaar – Best Food and Grocery Store

Readers Digest Platinum Trusted Brand Award

• Big Bazaar - Earning a trusted Place in the everyday lives of consumers

CNBC Awaaz Consumer Awards

• Big Bazaar: Most preferred store

Retail Asia Publishing

PRIL – Numero Uno Retail Organization of India

2005

Readers Digest and Awaaz consumer Award

• Big Bazaar - Most preferred, large, Food and Grocery store

K.L.E Hubli 35
Readers Digest Platinum Trusted Brand Award

• Big Bazaar - Earning a trusted Place in the everyday lives of consumers

Images Retail Awards 2005

• PRIL – Most admired retailer of the year

• Food Bazaar - Retailer of the year (food and grocery)

• Big Bazaar – Retailer of the year (value retailing)

• Central – Retail launch of the year

Business Today selected PRIL among:

• Top 20 companies in India to watch in 2005

• India’s most investor-friendly companies in the top 75

• India’s biggest wealth creators in the top 100

2004

Images Retail Awards 2004

• PRIL – Most admired retailer of the year

• Food Bazaar - Retailer of the year (food and grocery)

• Big Bazaar – Retailer of the year (value retailing)

• Central – Retail launch of the year

Reid & Taylor and DLF Awards

• PRIL – Retailer of the year

K.L.E Hubli 36
2003

Indian Express Award

PRIL- Marketing excellence and excellence in brand building

Organizational Structure (Zonal)

President

Vice President

Marketing HR Head Category Head Finance Head Operation Head

HEAD

Marketing manager

Finance manager

K.L.E Hubli 37
 HR manager service manager

Organization Structure of the store

Departmental Managers:
There are 21 departments in this store like Electronic dept, Depot dept, NBD dept,
Mobile Bazaar Dept, Star sitar Dept, PUC Dept, Ladies Dept, Men’s Dept, and Furniture

Departmental Managers:

Departmental Managers:

K.L.E Hubli 38
There are 2 departments and 8 assistant department managers in this store like Electronic

dept, Depot dept, NBD dept, Mobile Bazaar Dept, Star sitar Dept, PUC Dept, Ladies

Dept, Men’s Dept, Furniture Dept, Footwear Dept, and Home Décor Dept. Each

department

Departments:
There are 21 departments in this store like Electronic dept, Depot dept, NBD dept,
Mobile Bazaar Dept, Star sitar Dept, PUC Dept, Ladies Dept, Men’s Dept, and Furniture

Departmental Managers:

There are 2 departments and 8 assistant department managers in this store like Electronic

dept, Depot dept, NBD dept, Mobile Bazaar Dept, Star sitar Dept, PUC Dept, Ladies

Dept, Men’s Dept, Furniture Dept, Footwear Dept, and Home Décor Dept. Each

department will be assigned with a target which has to be achieved within the assigned

period that may be of Daily, Weekly, monthly and yearly.

Each department has a department Manager & Assist DM. Their job is concerned mainly

with sales. They look after customer’s orders delivery post sale service if any etc. All

Dept managers ADM, Team members work under coordination & cooperation.

Administration:
Store administration comes under Store Manager its functions are store maintenance,
House Keeping, Security etc.

Information Technology:

K.L.E Hubli 39
This department is responsible for the maintenance of the systems of the stores. All
billing machines their functioning networking with the master machine etc. If there is any
problem with the machine then this department comes into function.

Cashing Dept:
This department is responsible for the collection of sales amount i.e. cash sales, Credit
sales, etc under this department all billing machines of the stores comes. The sales
amount collected throughout the day by the cashier’s has to be submitted to this
department.

Marketing Executive:
This dept is responsible for the marketing of the store in different different media like
Television, Newspaper, and Holdings etc. the authorized person has to visit different
companies and has to look after for tie-ups etc.

Visual Merchandise:
This department is responsible for the product arrangement at the store with respect to
their nature. The basic function of this dept is it divides the store into some departments
based on the nature of the product and within the department it decides how the products
should be arranged by keeping in mind the customer should not suffer.
HR Executive:
Human Resource executive mainly look after employees mainly their problems. This
department performs the functions like Recruitment, Selection, Training and
development.

K.L.E Hubli 40
 PLANS OF KEY PLAYERS IN INDIA

• Pantaloon Retail: Expansion into all possible formats of retail across categories and
segments. Approximately 30 million sq.ft by FY10. Turnover expected to touch Rs.30,
000 crore ($6.67 billion) by FY10-11.

• Reliance Retail: About Rs.30, 000 crore ($6.67 billion) investment to set up multiple
retail formats with expected sales of Rs.90, 000 crore ($20 billion)-plus by 2009-10.

• RPG: Planning IPO, 450-plus Music World stores and 50-plus Spencer's Hyper
covering 4 million sq.ft area by 2010.

• Lifestyle: Rs.450 crore ($90 million) investment in next five years to expand on Max
Hypermarkets and value retail stores, Home and Lifestyle Centres.

• K Raheja Corp.: Operates Shoppers' Stop, Crossword, Inorbit Mall, Home Stop and
Hypercity. To open 55 hypermarkets across India by 2015.

K.L.E Hubli 41
• Subhiksha: 750 stores and Rs.650 crore ($145 million)-plus estimated sales by March
2007.

• Piramyd Retail: 1.75 million sq.ft of retail space and 150 stores in next five years.

• Trent Ltd.: To open 27 more stores across its retail formats, adding one million sq.ft of
space in the next 12 DLF malls.

• Trinethra: Recently acquired by the AV Birla Group, Trinethra (with two formats –
Trinethra and Fabmall) plans 220 stores with a projected turnover of over Rs.300 crore
($667 million) this fiscal.

• Vishal Group: Plans include an IPO and investment close to Rs.1, 250 crore ($278
million) by 2010, targeting 220 outlets, taking its cumulative retail space to five million
sq.ft and sales turnover to Rs.5, 000 crore ($1 billion).

• Bharti Retail: With back-end tie- up with Wal-Mart, Bharti is pumping in Rs.31, 500
crore (US$ 7 billion) in creating a nationwide retail network, including 100 hyper malls
and several hundred small supermarkets

K.L.E Hubli 42
 Board members
Mr. Kishore Biyani, Managing Director
Kishore Biyani is the Chief Executive Officer of Future Group and Managing
Director, Pantaloon Retail India Ltd. He started off his entrepreneurial career with
manufacturing and distribution of branded men’s wear products.
In 1987, Kishore Biyani led the group’s foray into modern retail with the opening up of
the first department store Pantaloons in Kolkata. In 2001, he created and evolved a pan-
Indian, class-less model – Big Bazaar, a hypermarket chain, followed by ‘Food Bazaar’,
a supermarket chain, which blended the look, touch and feel of Indian bazaars with
western hygiene. This was followed by Central, a first of its kind seamless mall located
in the heart of major India

Mr. Gopikishan Biyani, Wholetime Director

Gopikishan Biyani, is a commerce graduate and has more than twenty years of
experience in the textile business.

Mr. Rakesh Biyani, Wholetime Director

K.L.E Hubli 43
Rakesh Biyani, is a commerce graduate and has been actively involved in category
management; retail stores operations, IT and exports. He has been instrumental in the
implementation of the various new retail formats.

Mr. Ved Prakash Arya, Director

Ved Prakash Arya, is an engineer by training and is a graduate of the Indian Institute of
Management, Ahmedabad. Prior to joining Pantaloon Retail, he was the CEO of Globus.

Mr. Shailesh Haribhakti, Independent Director

Shri Shailesh Haribhakti, is a Chartered Accountant, Cost Accountant, and a Certified
Internal Auditor. He is the Deputy Managing Partner of Haribhakti & Co., Chartered
Accountants and past president of Indian merchant Chambers. He is on the Board of
several Public Limited Companies, including Indian Petrochemicals Corporation Ltd.,
Ambuja Cement Eastern Ltd. etc. He is on the Board of Company since June 1, 1999.
Mr. S Doreswamy, Independent Director
S. Doreswamy, is a former Chairman and Managing Director of Central Bank of India
and serves on the board of DSP Merrill Lynch Trustee Co and Ceat Limited among
others.

Ms. Anju Poddar, Independent Director

Anju Poddar, holds a Bachelor of Engineering from University of Oklahoma and is a
Director, NIFT, Hyderabad chapter. She also serves on the board of Maharishi
Commerce Ltd and Samay Books Ltd, among others.

Ms. Bala Deshpande, Additional Director

Bala Deshpande, is Non-Executive Director, ICICI Venture Funds and also serves on the
boards of Deccan Aviation, Nagarjuna Construction, Welspun India and Shoppers’ Stop
Ltd, among others.

Mr. Anil Harish, Independent Director

K.L.E Hubli 44
Anil Harish, is the partner of DM Harish & Co. Associates & Solicitors and an LLM
from University of Miami. He also serves on the board of Mahindra Gesco, Unitech,
IndusInd Bank and Hinduja TMT, among others.

K.L.E Hubli 45
Dr. D O Koshy, Independent Director
D. O. Koshy, holds a doctorate from IIT, Delhi and is the Director of National Institute of
Design (NID), Ahmedabad. He has over 24 years of rich experience in the textiles and
garment industry and was instrumental in the setting up of NIFT centers in Delhi,
Chennai and Bangalore. He is a renowned consultant specializing in international
marketing and apparel retail management.

K.L.E Hubli 46
 Plans of future group within Karnataka

Future Plans of the Unit

 They are tying up with a hotel and introducing a new restaurant in the unit.

 Kid’s room- for the kids to spend time when mothers are shopping.

 Mother’s room- for mother’s to feed their babies.

Future Plans in Hubli

 They are planning to come out with a Pantaloon store which holds wide range
of apparels by 2012.

Future Plans in Karnataka

They are planning to come out with new outlets of Big Bazaar in following
places:

 Dharwad

 Davangere

 Gadag

K.L.E Hubli 47
 Objective of the study

Main objective
 Study of Inventory Management in Big Bazaar.

Sub objective
 How they are doing since establishment.
 To know more about retail industry.
 To know about their Big days and Discounts.

K.L.E Hubli 48
 Inventory Management

Meaning
a) Inventory

The term inventory refers to materials lying in store. Inventory may be

defined as the raw materials or finished goods held for ultimate use in manufacturing
process or for resale. Inventories thus represent stock of goods to be used in
manufacturing process or for resale purpose.

b) Inventory management

Inventories constitute of one of the important current assets a firm holds.

Inventories establish link between production and sale of products. Larger inventories
give flexibility in operation. Holding of adequate quantity of raw materials, finished
goods and spare parts etc. ensure smooth and unrestricted flow of production as well
as selling activities.

Method of Ordering Inventory

DM sends an indent to category head

Raise an STO

Stocks will move from warehouse to stores

Logistics

Count and Inverd the goods

Store the goods

K.L.E Hubli 49
When the order will be placed?

 When some part of fixtures are empty.

 When the two month excess stock stored in storage

department is shifted to shelf

Ordering costs

 Order is placed on requirement basis.

 Stocks come to Bangalore stores from Mumbai-Singapore-Chennai.
 All the main costs involved in ordering the goods are incurred by the ordering
department in Zonal office situated in Bangalore.
 When goods are required by Hubli branch of Big Bazaar they mail to Zonal office
the mailing costs are Rs.10, 000 per year which is directly paid to Microsoft.

K.L.E Hubli 50
Profit Margin of different departments

Every department has its own profit earning margin. They are:

Apparels 30% profit margin

General merchandise 25%-28% profit margin

Electronics 5%-10% profit margin

Furniture 35% profit margin

Food 14% profit margin

K.L.E Hubli 51
  Apparels:

Big bazaar has very vast range of Apparels and has a profit margin of 30% on its sales.
Items which are fast moving are ladies’ traditional, formals, men’s formal shirts and
pants and men’s jeans below 299 Rs.

 General merchandise:
General merchandise like Home décor, Books of all types, stationary, plastics etc gain a
profit margin of 25%-28%. Home décor and plastics are fast moving.

 Electronics:
Electronics like mobile phones, watches, TVs, Ovens, music systems etc gain a profit
margin of 5%-10%. People do not prefer buying electronics form Big bazaar so it has
low electronics sales.

 Furniture:
Big bazaar has a wide range of Exotic Indian as well as imported furniture as a result of
which it has a very high sales and it has a profit margin of 35% which is maximum
margin provided by any item in the big bazaar.

 Food:
It has a wide range of food and non-food items which has a high sales turnover but low
profit turnover. It has a profit margin of 14%.

K.L.E Hubli 52
Maintenance costs

Apparels 4% of sales

General merchandise 5.5% of sales

Electronics 12.5% of sales

Furniture 30% of sales

Food 4.5% of sales

K.L.E Hubli 53
  Apparels:
As apparels do not need much maintenance so the maintenance cost allocated is only 4%
of the sales.

 General merchandise:
General merchandise also does not need much maintenance so the cost allocated to
maintain here are 5.5% of sales.

 Electronics:
Electronics comparatively require more maintenance and are expensive too so the cost
allocated is slightly higher which comes to around 12.5% of sales.

 Furniture:
Furniture sold here are expensive to some extent. And due to its nature of being made of
wood ,and as it provides highest profit margin too, so lot attention and maintenance has
to paid to it so the allocation of maintenance cost done to it is 30%.

 Food:
Food doesn’t need much maintenance, As they are not that expensive and are fast
moving too so it doesn’t much maintenance cost and a result of which only 4.5% cost
allocation is made.

COMPARITIVE STUDY:
 Apparels:
Big bazaar on Apparels is spending 4% of maintenance cost on its sales and generating a
profit margin of 30% which is pretty good as they are spending less but earning more on
it.

 General merchandise:
Likewise in Apparels the Big bazaar is spending only 5.5% of maintenance cost and in
turn reaping out 25%-28% profit margin which is a very good profitable ratio.

 Electronics:
Big bazaar is incurring maintenance cost of 12.5% of sales and earning a mere profit of
5%-10% only, which is good for nothing.

 Furniture:
Big bazaar is earning a profit of 35% which is slightly higher than the maintenance cost
of 30% incurred on it. The maintenance cost incurred should be slightly lowered.

 Food:

K.L.E Hubli 54
Big bazaar is spending 4.5% on sales as maintenance cost and earning 14% as profit
which should be slightly improved.

Ageing of products

Every product that enters into Big Bazaar goes through the ageing process.
Ageing period starts from the shelf till it reach the customers.

Ageing period

30 days it’s a lead time of the product. In this period there is

no discount provided on the products.

60 days it’s a normal period of the products and no discount

provided.

After 60 days every department head gets a pop-up on their desktops saying the
particular product has crossed 60 days and now its time to give discounts and clear
the goods.

90 days 15% discount is provided

180 days 30% discount is provided

360 days 50% discount is provided

Sometimes discount is provided up to 95% to clear the goods.

Two months stock is stored in the branch for immediate replacement.

K.L.E Hubli 55
 Discounts allowed in diffenrent days
through ageing of products

100%
Percentage of discounts

90%
80%
70%
60%
50% Series1
40%
30%
20%
10%
0%
0

e
30

60

90

ov
18

36
ab
0&
36

Days

Regular stocks

VPS- Value Producing Stocks

Or
Volume Producing Stocks

Parithose law says that “In a retail store there are two types of items. Fast moving and
slow moving.
He says:

20% Stocks provides 80% performance

&
80% Stocks provides 20% performance.

As per the study it was observed that Big bazaar is bearing losses of products and there
are many such reasons which are contributing to these losses. They are as follows:-

K.L.E Hubli 56
REASONS:

1) Internal theft

Internal theft takes place by the staff of the organization. This is a

common problem faced by many organizations.
Big Bazaar also faces this problem.

Some steps taken to prevent this are:

• Secret cameras
• Secret agents
• Daily checking while entrance and exit.
• At first time the staff will be warned for their deed
• And second time they are terminated

2) Customer theft

When customers steal the products from the shop its customer the

Steps taken

• Secret cameras
• Exit machine- which alarm’s when any unbilled item passes through exit.
• Interrogation is done with the customers
• If they won’t return the goods then FIR is filed with the police.

3) Breakage

Breakage is due to some man-handling while getting the products from

stores to shelf or in the shelves.

4) Natural

Due to ageing of products the product becomes obsolete. This is a loss to

the unit. Therefore they provide discounts to clear the goods.

K.L.E Hubli 57
 CONCLUSION:

 It was found that men’s wear is fast moving section in the Apparels department.

 Sales of Food items are very good.

 Home décor and plastics are fast moving in GM department.

 Big bazaar is spending a lot in maintenance of electronics but profit generated by

it is comparatively low and sales are low.

 Electronics department is facing lot of complaints from customer’s side.

 Furniture has good sales but high maintenance cost.

 Stocks of footwear are outdated in fashion and design.

K.L.E Hubli 58
SUGESSTION:

 Introduce more men’s wear like formal shirts, pants and jeans which are fast
moving.

 Increase the number of home décor and plastic items in general merchandise
department.

 Introduction of branded electronics may increase the profits in electronics

department.

 The maintenance cost of furniture must be reduced.

 Introduction of trendy footwear can attract more customers to footwear

departments.

K.L.E Hubli 59