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Seasoned insurance professional backed by strong decision making, analytical an

d interpersonal skills seeks challenging position.
2010-present AFLAC
York, PA
Sales and marketing of supplemental insurance products for a Fortune 200 com
2007-2010 Aegis Group Harrisb
urg, PA
Product Development Manager
aHands-ona manager responsible for maintenance and development of the pricing st
ructure and product offerings for this specialty insurance carrier. Supervised
staff of four, including actuarial staff.
* Managing six core specialty products in 47 states. Interaction with insurance
departments in all states, use of SERFF for product filings which numbered 426 f
or 2009.
* Introduced revised pricing methodology with additional experience-driven prici
ng points to replace a structure previously based exclusively on competition.
* Implementation of rate indication process for annual rate reviews.
2002a"2007 Mutual Benefit Group Huntingdon, PA
Personal Lines Underwriting Manager
Through budgeting and strategic planning, defined goals and objectives for profi
tability and growth of $50,000,000 book of business. Ensured execution of goals
through monitoring, analysis of trends, and implementation of corrective plans a
s needed. Responsible for the day-to-day operations of the department determinin
g proper resource allocation and attainment of time service goals. Supervised di
rectly or indirectly 24 people. Served as final appellant in most underwriting d
ecisions. Certified compliance with state laws and regulations.
(R) Saved company $4.4 million in potential loss dollars and reduced loss ratio
by 53 points through development of portfolio improvement plans.
(R) Reduced expenses for new business process by 38% by creating new unit within
department to push routine underwriting to a lower skill level.
(R) Created unit of business/technical experts to address technological issues i
ncluding implementation of new rating platform.
(R) Improved time service for new business from three weeks to less than one day
through definition, monitoring and adjustment of goals.
1999a"2002 Mutual Benefit Group Huntingdon, PA
Personal Lines Pricing and Product Manager
Managed the pricing structure of five personal lines of business including annua
l rate reviews, proposals, preparation of justifications for filings and impleme
ntation of necessary changes. Monitored product offerings to determine need for
enhancement or restriction. Reviewed ISO changes to impact to company and approp
riate implementation time. Analyzed book of business for loss trends.
(R) Was critical resource in the development and implementation of preferred pri
cing tier/coverage offering. Written premium has increased 100% since its introd
(R) Developed personal lines pricing and coverages for initial offering in new s
1995-1999 Mutual Benefit Group Huntingdon, PA
Personal Lines/Commercial Lines Staff Underwriter
Performed pricing changes, product improvement/enhancement, and communication an
d training of those changes. Analyzed book of business for trends.
a Worked with IT department to develop data warehouse to allow for more in-depth
1993-1995 Mutual Benefit Group Huntingdon, PA
Premium Audit Administrator
Ordered, reviewed and processed premium audits for all auditable policies within
commercial lines book of business. Prepared necessary reports for state rating
1991-1993 Mutual Benefit Group Huntingdon, PA
Commercial Lines Underwriter
Performed underwriting function for new business, renewals, and endorsements for
small to medium-sized risks.
1989-1991 Navy Recreation Center Solomons, MD
Personnel/Payroll Clerk
Handled the personnel and payroll function for center which during peak season e
mployed approximately 120 employees.
1988-1989 Mutual Benefit Group Huntingdon, PA
Various positions
Performed duties of file clerk, premium statistical recorder and underwriter tec
Indiana University of Pa.. Indiana, PA
(R) B.S., Criminology/Pre-Law
Also hold the Insurance Institute of Americaas Certificate in General Insurance
and Associate in Personal Insurance (API). Additionally have completed five par
ts of the the Chartered Property Casualty Underwriter (CPCU) program. Have Penns
ylvania Property and Casualty, Health and Accident Produceras licenses.
Available upon request.