KEVIN MCCARROLL

126 Marble Avenue

East Earl, PA 17519
Telephone: 717-475-9759
kmfe04c2@westpost.net
OPERATIONS MANAGEMENT
BUSINESS DEVELOPMENT/SUPPLY CHAIN/PERFORMANCE IMPROVEMENT
PROFESSIONAL PROFILE
a Strategic Operations Manager with notable success leading supply chain operati
ons to ensure cost-effective logistics and distribution processes for a Fortune
100 worldwide organization.
a Delivers sales and marketing strategies to achieve growth and profitability by
launching new products, analyzing market trends, conducing demographic analyses
, and developing community initiatives that improve sales volumes/profit margins
.
a Manages a $5.5M inventory budget with P&L responsibility and improves inventor
y management by implementing best practices such as ERP protocols that improve p
rocess efficiencies, storage capacity, and cash flow.
a Directs purchasing ensuring the availability of products needed for operations
, developing vendor relations, negotiating competitive pricing, forecasting, and
managing vendor contracts.
a Manages and develops a team of 8 Supervisors with accountability for 400+ empl
oyees on a 3 shift operation.
a Improves processes that reduce overhead, streamline operations, control costs,
and utilize staff effectively.
a Drives customer satisfaction by providing an exceptional level of service to c
ustomers.
CORE COMPETENCIES
Operations: Budget Planning & Management * P&L Management * Human Resources Mana
gement * Staffing/Team Building * Mentoring * Training & Development * Leadershi
p Development * Performance Management * Maximizing Performance * Employee Relat
ions * Organizational Development
Business Strategy: Strategic Planning * Tactical Implementation * Innovation * C
hange Agent
Supply Chain: Cost Containment * ERP/MRP System Protocols * Vendor Relationship
Management * Product Specifications * Variance Management * Distribution * Logis
tics * Demand Forecasting
Purchasing: Category Management * Modular Planning * Plan-O-Gram Management * T
rend Analysis Forecasting * Contract Administration * Inventory Management * Me
rchandise Planning Software
Sales: Business Development * Forecasts * Expansion * Market Trend Development *
Repositioning Products * New Product Development * New Product Launches * Dem
ographic Analysis
PROFESSIONAL EXPERIENCE
PEP BOYS a" MANNY, MOE AND JACK Philadelphia, PA
2008- Present
A $2.3B specialty automotive retailer
Supply Chain Analyst, Promotional Inventory
a Manage demand forecasting (initial and follow-up) for all promotional merchand
ise activities for 567 store chain.
a Responsible for $29 million inventory budget through five site distribution ne
twork
a Develop strategies for seasonal merchandising initiatives through inventory su
pport and trend analysis
Selected Accomplishments:
* Improved the promotional request process to a consistent, actionable approach
with full impact analysis on overall inventory growth along with maximizing rate
of turn by setting minimum performance metrics for feature merchandise.
* Implemented new demand forecasting system to minimize inventory spend while im
proving DC service levels by an average of 11% in three months.
* Developed forecast variance analysis tool that has improved overall forecast a
ccuracy by more than 55% over a one year period, driven primarily through trend
reviews that capture true lost demand at both store and DC operating levels.
BEANIES OF LANCASTER, INC. Lancaster, PA 2006- 2008
A $3.5M specialty food manufacturer
Purchasing Director/Production Planner
a Oversaw purchasing of 400+ ingredients/packaging materials to manufacture gour
met food items and portion cup products.
a Provided consultation on business strategy for product pricing, vendor relatio
ns, inbound materials, and operations analyses.
a Directed the cold-chain distribution by maintaining the proper temperature ran
ge acceptable for retail purchases.
a Managed packaging solutions for private label and co-pack manufacturing partne
rs in glass and plastic portion cup material.
Selected Accomplishments:
* Improved the cost of ingredients 25% by organizing ingredient inventory, utili
zing new suppliers with lower pricing, improving quality, and developing ERP pro
tocols through inventory organization.
* Increased sales 27% by establishing a purchase order system to track ingredien
t acquisitions and develop systems to provide key components.
* Reduced packaging inventory carrying cost 15% by removing unproductive items a
nd instituting a ajust in timea strategy to purchases that improved cash flow an
d asset utilization.
* Developed an ERP System protocol and implementation strategy that yielded a co
st reduction of 22% in ingredient and packaging acquisition that enabled increas
ed capacity of warehouse storage space through demand forecasting improvements t
o allow for larger projects. Final software solution reviews centered around SAP
and Sage Software (MAS 200) for ERP implementation.
* Improved finished product quality by implementing FIFO inventory management an
d establishing a documented coding system for accurate dating and cold chain man
agement resulting in rejected finished goods declining by 90%.
WAL-MART STORES, INC. 1996- 2005
A Fortune 100 world leader retail corporation with $378.8B in revenues and 1.9M
employees.
Store Management, Parkesburg, PA; Cherry Hill, NJ; East Windsor, NJ; Morgantown,
PA; Lebanon, PA (2002-2006)
a Managed retail store operations for supercenter locations ranging from $80M-$9
7M in revenues within NJ and PA.
a Opened 3 new stores with accountability for hiring and training staff, setting
up merchandise displays, and ensuring a seamless and profitable start-up of bus
iness operations.
a Responsible for performance management and training/development needs for up t
o 400+ associates.
a Directed a staff of 8 Supervisors with accountability for up to 400+ associate
s for a 3 shift operation.
a Managed the P&L, demand forecasting, and budgeting for up to $97M in annual vo
lume.
a Directed an inventory budget up to $5.5M, maintaining key operating parameters
to minimize inventory carrying costs and inbound logistics with local vendors.
a Supported corporate marketing strategies in launching new products and develop
ing astore of the communitya initiatives that maximize sales volume.
a Supervised the execution of cold chain management and food safety standards to
ensure proper sanitation and product freshness for customers.
 Selected Accomplishments:
* Improved inventory results to acceptable shrinkage level (from 1.05% to .21% ,
5% better than goal) which increased profitability 22%, accelerated inventory t
urns by 2 times, reduced employee turnover by 40%.
* Improved employee morale by interviewing 30+ hourly employees to understand th
e issues for sales under performance. Re-established communications yielding imp
roved employee involvement and revenue growth of more than 10%.
* Trained employees on inventory systems which increased annual sales 14% and ra
ised profits 20%. In addition, inventory value dropped 30% while in-stock positi
on improved from 97% to 99%.
* Reduced accident-related costs 130% by establishing a new safety team that low
ered the frequency of accidents and cut accident insurance premiums below the 3-
year average, saving the P&L over $200K in year to year comparisons.
Category Manager, Bentonville, AR (2001-2002)
a Analyzed research data from the retail link database to make purchasing decisi
ons for dish detergent/laundry care products.
a Developed demand forecasting model for new item launches that generated a 50%
improvement in start-up volume vs. traditional strategies.
a Managed major vendor contracts including Proctor & Gamble, Lever Brothers, and
Unilever and performed quarterly performance reviews such as shipping accuracy,
ingredient cost numbers, and sales forecasts.
a Developed trend analysis and item productivity reports to provide information
for merchandise planning and sales growth.
a Managed a $102M budget and developed emerging market trends to drive sales gro
wth in 2 high growth consumable business categories.
a Developed seasonal marketing plans and category modular designs using merchand
ise planning software programs.
Selected Accomplishments:
* Increased stagnated sales in 14 out of 17 regions after reviewing data to spot
retail sale trends. Enabled more funding for price reductions to grow sales and
profitability through specifically planned product features to drive sales volu
me.
* Performed demographic analyses yielding new product developments that improved
sales volumes by 11% and profit margins by 35% over existing base product lines
.
* Developed sales on higher margin products by redesigning modular planning of s
helves. Improved the rate of inventory turns by almost one full inventory turn e
nabling a 5% improvement of corporate cash flow.
Manager, Tire & Lube Express Group Lebanon, PA and York, PA (1996-2000)
a Managed a $2.6M automotive service center with a staff of 20 employees.
a Performed financial analysis, P&L management, expense management, and made mer
chandising decisions.
Selected Accomplishments:
* Reduced inventory levels by 29% over 2 years by controlling demand flow of mer
chandise.
* Doubled profitability with double-digit sales increases and reduction of expen
ses by 3 percentage points.
* Reduced accident cost exposure to zero from 1.6% of total sales prior to arriv
al.
EDUCATION
Bachelor of Science, Economics THE PENNSYLVANIA STATE UNIVERSITY, State College
, PA
MBA with concentration in Finance, SAINT JOSEPHaS UNIVERSITY, Philadelphia, PA (
expected May 2011)