Charles R.

Ashley
5102 Trail West Dr.
Austin TX 78735 ca10622e2@westpost.net Ce
ll-619.846.2899
PROFILE
Sales Management/Marketing/Merchandising - To obtain a position that will effect
ively utilize the education, skills and training received through my extensive p
rofessional experiences. A strategic leader who is customer focused with well-de
veloped communication and problem solving skills. Impactful and effective team b
uilder with demonstrated expertise in:
- Performance Management
- Project Management
- Relationship Management
- Productivity Reporting and Analysis
- Quality Control
- Associate Development
- Account Management
- Contract Negotiations
- Purchasing and Inventory Control
- Direct Sales
PROFESSIONAL EXPERIENCE
2008-Present - Techtronic Industries North America, Inc.
Sales/Marketing/Merchandising Manager
Initiated and delivered marketing plan which increased sales 16% and 20% over pr
evious years. A member of the Leader Development Program, to establish future pr
omotions and development of product knowledge. Created, researched and developed
a marketing campaign to align business tools and solutions to meet the needs of
our clients in the areas of marketing, merchandising, and sales. Initiated and
delivered on quality analysis for all operational areas of sales and merchandisi
ng.
2001-2008 - Anderson Appraisal/American Dream Real Estate/Zaio Corporation
Appraiser/Loan Officer/Real Estate Agent/Manager
Responsible for appraising Real Estate, originating and servicing loans, and Rea
l Estate sales transactions. Generating new business and maintaining current cli
ent relationships in all aspects of Real Estate. Increased business by 6% to 12%
year over year. Participated in the entire process of hiring, training, and man
aging 20-25 new employees. Instituted formal tracking and reporting processes wi
th monthly updates to senior management.
1999-2001 - Verio
Account Executive. Represented VERIO In generating new business relationships an
d managing existing internet hosting accounts. Responsible for the creation and
maintenance of internet environments to include connectivity, collocation, advan
ced hosting, security solutions and other supported protocols and configurations
. Increased sales by 17% within two year period. Designed a survey questionnaire
and launched an incentive plan that achieved an 83% response rate from our clie
nts and scored an average of 3.61 out of a possible 4 rating scale. Assisted in
lowering expenses 30% during the last year by creating efficiencies, realigning
job duties and streamlining processes. Selected to serve on a committee to train
and increase skill sets of associates to effectively provide support to other d
epartments during high sales volumes.
1997-1999 - Global Chemical
Territorial Manager. Used my sales experience to help build a strong San Diego p
resence
For a new specialty chemical supplier. Responsible for generating new business r
elationships, servicing new and existing business and maintaining inventory effi
ciency. Increased production and sales by 23% over a two year period, as well as
, offered autonomy and leadership skills to associates by developing a new proce
ss to utilize them in managing and monitoring workflows.
EDUCATION
1988-1993 San Diego State University
Bachelor of Arts
Liberal Arts, History emphasis
PROFESSIONAL DEVELOPMENT AND LICENCES
California Real Estate Brokers License
Loan Officer School
Sandler's Sales Training Course.
Multi-session sales training course. Extensive training in all aspects of
sales from initial contact to overcoming all obstacles on way to closing
large accounts.
Microsoft Excel Intermediate
Microsoft Power Point Intermediate
Performance Management Training
References upon Request