SHAUNA HUNTSMAN, MPA

sh10f0b1e@westpost.net

PROFILE SUMMARY / QUALIFICATIONS

Accomplished Healthcare Business Administrator with comprehensive background in
managing business relations and resource allocation. Well-versed in the full lif
ecycle recruiting process, account management and sales, and employee training p
rograms. Skilled in accounting and finance, operations, and database administrat
ion. A motivated and committed team player with an entrepreneurial drive and the
ability to collaborate effectively across all organizational levels.
Technology Expertise: Microsoft Office Suite, Visio, Outlook, and Money; Lotus N
otes, GroupWise, Eudora, ACT, Enterprise Wizard, Citrix, SAP, Business Objects,
Advent, Epic, Cerner, Cognos, SQL, Oracle/PeopleSoft, AS400, HRIS, Vurv, Bossano
va, Kronos, Lawson, ADP, Paychex, QuickBooks, Quicken, Budget Advisor, Peachtree
, eEmpAct, Ultipro, Timeslips, SMS, Adobe Acrobat; Technology systems procuremen
t, implementation, security, and management.

EDUCATION
MPA, Healthcare Management, Keller Graduate School of Management, San Francisco,
CA
MHISM (Master of Health Information Systems Management) in progress, Keller Grad
uate School of Management,
San Francisco, CA, anticipated completion 2/2011
BA, History, Saint Mary's College of California, Moraga, CA

PROFESSIONAL EXPERIENCE
KELLER GRADUATE SCHOOL OF MANAGEMENT, San Francisco and Oakland, CA 2009 a"
Present
Full-Time Graduate Student
Continuing coursework toward Master of Health Information Systems Management (Pr
ojected completion: February 2011). Intensive coursework completed:
Healthcare Security, Privacy, & Compliance Public Administration Health Insuranc
e & Managed Care
Government and Nonprofit Budgeting and Finance Project Management Health Policy
and Economics
Nonprofit Organizational Development & Mgmt Health Service Systems Health Rights
& Responsibilities
Systems Analysis, Planning, & Control Health Finance Strategic Mgmt of Technolog
y
HIPAA & JCAHO/Joint Commission Healthcare IT Networking Concepts & Applications
Informatics and Application Systems in Healthcare Database Concepts Managerial
Statistics
Principles of Information Security & Privacy
SEARCHWRIGHT, San Francisco, CA 2008
Recruiting Coordinator
Managed temporary and permanent employment placements in the financial, investme
nt banking, sales, technical, real estate, and retail industries. Collaborated
on special projects with Owner and VP / General Manager to build the function in
support of the business.
a Performed extensive database clean-up and maintenance, ensuring complete prepa
ration for system migration.
a Streamlined recruiting process, implementing strategies for systems, research,
communications, promotions,
interview scheduling and other operations.

LIFETIME ADOPTION CENTER, Rough & Ready, CA 2006 a" 2007

Adoption Services Manager
Facilitated the interview process for adoptive families, accounting and finance,
human resources, marketing and outreach, and business management of the three c
ompanies.
a Recognized for consistently meeting or exceeding monthly sales goals by improv
ing the overall client experience
and focusing on effective customer service.
a Represented the organization at industry events and volunteer opportunities, p
erforming extensive national outreach
and public relations functions.

@WORK MEDICAL SERVICES, San Jose, CA 2004 a" 2005

Branch Manager / Partner
Recruited, interviewed and placed healthcare candidates in contract and permanen
t positions. Identified and marketed placement services to facilities in assign
ed territory. Negotiated contract bill rates and conversion terms between each c
lient and related candidate.
a Supported client portfolio that included Stanford Hospital, CA DOC, and Quest
Diagnostics, placing RNs,
Physicians, Phlebotomists, Nurse Practitioners, and Physical Therapists.
a Developed and maintained existing client relationships utilizing calling and v
isiting plans, resulting in improved
client / vendor relationships, and ultimately increased business.
a Coordinated extensive quality assurance program with all clients and candidate
s to ensure mutual job satisfaction.

QUEST DIAGNOSTICS, San Jose, CA 2003 a" 2004

Human Resources Representative
Planned, directed, evaluated operational management activities of 200+ employee
facility to maximize the strategic use of human resources and maintain functions
such as employee compensation, recruitment, personnel policies, and regulatory
compliance.
a Developed and conducted new hire orientations, ensuring accurate dissemination
of vital operational information.
a Collaborated on the establishment of a badge access security environment, perf
orming compliance checks and
facilitating employee training.

UNIVERSITY OF KANSAS HOSPITAL AUTHORITY, Kansas City, KS 2002 a" 2003

Departmental Office Administrator/Assistant, Patient Financial Services & Financ
ial Reporting
Supported the Hospital Controller and Director of Patient Financial Services, ov
erseeing time entry management for 60 staff members.
a Coordinated the training and schedule management for the migration from a Time
Clock Punch System to a Kronos
Timekeeping System for all 5,000 hospital employees.
a Managed HIPAA compliance training requirements for departments.
a Created business plans based on local market conditions and managed budgets to
assure highest return.
a Analyzed complex reports based on hospital statistical data, Crystal Reports,
and other metrics.
a Performed all accounting and purchasing activities in independently-functionin
g departments, accurately tracking
purchase orders, invoice reconciliations, payroll, reimbursements, and expense r
eceipts.

BLUE SHIRT GROUP, San Francisco, CA 2000 a" 2001

Business Manager
Piloted the setup of both internal infrastructure and internal processes for 10-
employee investor relations firm. Implemented technology direction strategies a
nd best practices.
a Led implementation of all IT network services (firewall, backup, file servers)
and multi-line phone system.
a Performed organizational HR functions including benefits administration and ma
nagement, payroll, and staffing.
a Directed business accounting functions including financial reporting, budgetin
g, purchasing, and tax reporting.