LORRIE SILVA

20607 N 17th Way

Phoenix, AZ 85024
Cell: 602-228-3317
Email: ls1136362@westpost.net

OBJECTIVE
I am seeking a challenging and rewarding position in a field that will allow me
the opportunity to utilize my medical training, management experience and teachi
ng skills within a fun teamwork environment.
EDUCATION
Seattle Massage School, Massage Therapy Program, Everett, WA
OTC/PCDI, Medical Assisting Program, Glendale, AZ
Glendale Community College, EMT Training, Glendale, AZ
Middlesex Community College, Gen Ed courses, Phlebotomy certificate, Lowell, MA
Everest University, Completing Degree, Phoenix, AZ
CERTIFICATIONS
Medical Assistant National Certification
Medical Assistant Minor Surgery Certification
CPR/First Aid Instructor
EXPERIENCE
10/2010 12/2010 Allied Health Instructor Carrington College, Mesa, AZ
Teach variety of classes for allied health common term
Maintain accurate attendance
Maintain accurate grades
Tutor students as needed
Plan and execute lesson plan
05/2009-04/2010 Medical Assisting/Phlebotomy Program Director Brookline College
, Phoenix, AZ
Teach and/or assist in medical clinical classes
Conduct regular faculty meeting
Assist in Clinical classes
Provide clinical tutoring weekly
Ensure all lab equipment is working properly
Provide timely evaluations of faculty
Work closely with students to maintain motivation
Assist instructors with student disciplinary issues
Write curriculum when necessary
Work with admissions to gain student enrollment
Train all new instructors
Maintain supplies for medical lab
Perform site visits when necessary
Perform all required administrative duties
Track attendance and counsel students not meeting requirements
06/2008 03/2009 Enrollment Counselor, Grand Canyon University, Phoenix, AZ
Meet daily, weekly and monthly enrollment goals
Work as Team Lead
Motivate and inspire team
Assist in training new team members
Help potential student determine what education program would be the best fit
Enter enrollment information into system
Get application and all necessary paperwork from student
Assist students with enrollment process
Assist students with any problems to maintain enrollment
 Continue product knowledge
Work with potential students and current student to gain referrals
Work with FC and AC to ensure students have positive experience
Maintain and organize all paperwork for enrollments
09/2007 02/2008 Medical Assistant/Office Manager, Dr Rauscher, Family Medicine
, Phoenix, AZ
Schedule patients
Take vitals
Supervise medical records
Execute release of information requests
Handle all pre certs/referrals
Assist and prepare in office procedures /surgeries
Give injections for all ages
Call in prescriptions
Patient call backs
Handle patient questions
Triage of patients
Perform Ekgs and in office lab tests
Order tests, including lab, X-ray, MRI
Assist in opening and closing of office
Train employees
06/2007 08/2008 Medical Program Director, Arizona College of Allied Health, G
lendale, AZ
Restructure current massage therapy program
Write syllabi
Assist admissions in selling program to students
Teach medical clinical classes
Provide clinical tutoring
Create relationships with local business for students externship/employment
Create and teach CEU classes
Enforce school rules and policies
Track supplies
11/2005 02/2007 Director of Education, Max Impact Institute, Manchester NH
Recruit and train new medical instructors
Recruit students for medical educational programs
Design marketing materials for new and current medical programs
Writing customized textbooks and workbooks for lower level programs
Track attendance and academic reports to ensure student compliance
Instruct classes within the clinical portion of the Medical Assisting program
Instruct classes within the Medical Administrative program
Ensure all policies and procedures are being followed
Resolve students issues, provide discipline when needed
Increase retention of students
Oversee externship placement for students
Oversee Career service/placement for graduates
Work with accrediting agencies to maintain compliance
Purchase supplies for all programs
Instruct EMR Courses
05/2003 02/2007 Medical Program Chair, (PEG) The Salter School, Tewksbury, MA
Instructor - (PEG) Seacoast Career School, Manchester, NH
Teach clinical courses
Hire and train new massage therapy instructors
Assist admissions in recruiting new students
Write syllabi for new classes
Meet with potential students to determine eligibility and educational needs
Direct market and run the student clinic
 Review and change necessary curriculum
Writing policies and procedures as required
Review effectiveness of current books and change if necessary
Resolve students grievances, concerns and/or complaints
Perform monthly reports regarding student clinic, retention and attendance
Provide Career services/placement for graduates
Work with accrediting agency to maintain compliance
2002-2003 Medical Assistant/Surgical Assistant, (Ortho/General Surgery/Urology
) Harvard Vanguard Medical Associates, Chelmsford, MA
Assist Physician with office procedures and surgeries
Set up and take down surgical materials
Performed splinting and casting on patients as needed
Schedule appointments
Draw blood if ordered
Obtain bodily fluid samples if ordered
Assisted with all aspects of customer service
Back up to surgery scheduler
Booked tests or exams for patients
Prepared surgically removed specimens for lab
Clean and sterilize materials
Cleaned and sterilized instruments
2002-2002 Medical Assistant, Chelmsford Internal Medicine, Chelmsford, MA
Performed back office medical assistant duties
Worked directly with Physician and Nurse Practitioners
Worked in lab within office, drawing blood, testing urine specimens and adminis
tering injections
Prepared necessary specimens for pick up
Scheduled appointments, returned patients phone calls
Scheduled necessary tests for patients
Performed EKGs
Handled all pre certs/referrals
Assisted Physician with procedures
1999 - 2002 EMT, Rural Metro Fire and Ambulance, Mesa, Arizona
Worked with several different cities providing Emergency Medical Care
Drove ambulance during medical emergencies to hospital
Provided medical care to patients in emergency situations on scene and in ambul
ance
Filed reports to hospitals regarding medical care provided during transport
Maintained appropriate supplies in ambulance
Provide presentations for childrens program
1999-2001 MT Instructor, Phoenix Therapeutic Massage College, Phoenix, Arizo
na
Taught students in the courses related to massage therapy
Plan and supervised students community service events
Work with admissions to recruit new students
Assisted in the instruction of the Student Clinic
Provided presentation to the public regarding the school and programs