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LUCE
IT CAREER PATH
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IDHASOFT, INC. - Norcross, GA, 2008 to Nov 2010
VICE PRESIDENT, INFORMATION TECHNOLOGY
Staff: 4 Direct Reports - Director of Networking, Director of Systems/Applicatio
ns, Helpdesk Director, Director of Operations Center
Joined a $140 million company with 1,100+ global employees, and serve as the pri
ncipal IT leader. Preside over IT due diligence regarding Mergers & Acquisitions
, IT project management, new datacenter development, and IT policies, standards,
and procedures. Control a $4 million operational budget and a multi-million dol
lar capital budget.
Multi-faceted IT role focuses on IT asset acquisition and management, global net
work design, 24/7 network and application support, global application management
and support, build vs. buy decision making, disaster recovery programs, busines
s continuity plans, technology contract negotiations, and cost saving initiativ
es. Accountable for new technology evaluations and adoption as well as global IT
planning.
* Tapped by the Worldwide CEO to establish a unified IT organization, and elimin
ated an era of disparate IT organizations. Engineered platform which facilitated
the development of an ITIL service-oriented organization and standardized IT pr
ocesses and procedures. Initiative also enabled the company to perform a critica
l technology asset inventory.
* Designed a best-of-class data center which eliminated redundant technologies,
consolidated technologies, and saved $1.2 million per year. Mission-critical pro
ject allowed company to slash costs related to acquired corporations, save $1 mi
llion per year in external support, reduce downtime at each office by 10%, and i
mprove resource utilization at several remote offices.
EDUCATION
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Completed 16 hours towards a Masters Degree in Computer Science
Bachelor Degree, Computer Science Equiv * Rochester Institute of Technology, Roc
hester, NY
Associate of Science, Chemistry * Rochester Institute of Technology, Rochester,
NY