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UK Accredited Lean Six Sigma Green

Belt Certification Course

Four (4) Days Training


19 – 22 April 2010
Jeddah

SAUDI ARABIA

Brought to you by

Middle East Quality Management Professionals

In association with

Asian Institute of Quality Management &


Best Practices
WHAT MAKES THIS COURSE UNIQUE?

This Application Oriented Course (taught through exercises and case studies) is targeted
towards result oriented practicing professionals (not statisticians). It provides a road map
towards capturing market share in today’s global economy via quantum reductions in variation,
defects and total cost.

Our syllabus and course methodology is reviewed once every quarter with active
involvement of ASCB (Europe) Ltd. – UK to ensure continual improvement.

Unlike traditionally taught Six Sigma courses, methods used in this course are very user-
friendly
and tailored to ensure proper understanding of the subject.

Participants are encouraged to go back to their workplace and successfully practice the
learning from this course.

Class exercises and case studies are designed specifically to enable retention and application.

WHO SHOULD ATTEND?


The program is appropriate for any professional who is responsible for improving a
business process, product or service.
Participants can come from a wide range of businesses / industries, including:

• Banking
• Insurance
• Construction
• Software
• Computers
• Electronics
• BPO, KPO
• Automotive
• Engineering
• Food and Beverage
• Healthcare
• Medical Devices
• Pharmaceuticals
• Plastics and Chemicals
• Logistics
• Telecommunications
:LEAD - FACULTY

Mr. G. K. K. Singh – Director, Asian Institute of Quality Management

B.Tech (I.I.T. Mumbai – Silver Medalist), M.B.A. (I.I.M.Calcutta), QMS Lead Auditor, Six Sigma
Master Black Belt, with 28 years of middle and senior management experience in Johnson &
.Johnson Ltd., Horstmann India Pvt. Ltd., and Enertech UPS Limited

An expert in total quality management and Japanese management techniques, he is co-author


”of the famous book “Relationship Management in 21st century organizations

Mr. Singh specializes in ISO 9001, ISO 14001, OHSAS 18001, Integrated EHS, Kaizen, 5S,
TQM, Six Sigma, and Poka-Yoke training. He has been training participants from leading
.MNC’s & corporates since last 17 years

Has mentored over 185 nos. Six Sigma Black Belt Projects till date which includes 57
.projects implemented in Saudi Arabia and Kuwait

He also has excellent experience as visiting faculty to leading educational institutions like
Symbiosis Institute of Business Management, National Insurance Academy and School Of
.Management - I.I.T Bombay in India

Mr. G.K.K. Singh has been personally providing training & implementation support for
six sigma to following organizations / their employees in KSA & Kuwait during the last
:two years

Al-Salem York Services Co. Ltd. (Johnson Controls) - Jeddah➢


Jeddah Municipality - Jeddah➢
Middle East Battery Co. (AC Delco) – Dammam➢
Kuwait Oil Company - Kuwait➢
Kuwait National Petroleum Corporation - Kuwait➢
Ahmadi Hospital - Kuwait➢
.Hotel Crowne Plaza - Kuwait➢

He has trained 25 persons for Top Management (Champion) Workshop in Feb 2009
and conducted two batches (with 35 participants) for Six Sigma Green Belt Certification
.Course jointly with the Saudi Quality Council – Jeddah

.He delivers the lectures in simple English making it most user-friendly for the participants

:COURSE OUTLINE
Lean Six Sigma Green Belt – Course Contents (4 Days)

• QUALITY DEFINED – VOC, CTQ


• KANO MODEL
• EXERCISES

• EVOLUTION OF THE QUALITY FUNCTION …. A JOURNEY


FROM QUALITY MEASUREMENT TO SIX SIGMA
• ROLE OF QUALITY ASSURANCE, TQM, TPS IN SIX SIGMA
• GOALS OF SIX SIGMA – DEFECT REDUCTION & WASTE
ELIMINATION
• EXERCISES

• CROSS-FUNCTIONAL COOPERATION / BOUNDARYLESS COLLABORATION


IN SIX SIGMA ORGANIZATION
• Q.C.D. GOALS

• THE PROCESS APPROACH:


• CTPS
• DASHBOARD
• IMPROVING EFFECTIVENESS & EFFICIENCY OF
PROCESSES

• DPU & DPMO – CALCULATING PROCESS CAPABILITY


FOR COUNT DATA
• CALCULATING SIGMA LEVEL FOR ENTIRE ORGANIZATION
• EXERCISES

• COST OF QUALITY – IMPACT ON SIGMA LEVEL OF A PROCESS


• PHIL CROSBY’S FINDINGS
• EXERCISES

• SIX SIGMA HISTORY & CONCEPTS

• SIX SIGMA – BASIC PRINCIPLES


• HOW SIX SIGMA IMPLEMENTATION CAN FAIL

• SEVEN TOOLS OF QUALITY – FLOWCHART, CHECKSHEET,


PARETO CHART, HISTOGRAM, FISHBONE, SCATTER DIAGRAM, CONTROL
CHARTS
• EXERCISES

• USE OF SPC IN SIX SIGMA – CALCULATING PROCESS CAPABILITY FOR


VARIABLE DATA (Cp, Cpk)
• EXERCISES
DEMONSTRATION OF STATISTICAL TOOLS:

• USING MICOSOFT EXCEL


• MINITAB

• DMAIC METHODOLOGY FOR PROBLEM SOLVING & PROCESS


IMPROVEMENT
• DMAIC - CASE STUDY

• VOICE OF CUSTOMER - METHODOLOGIES

• VALUE STREAM PROCESS MAPPING


• ELIMINATING NVA, OPTIMIZING BVA
• CASE STUDY

• QUIZ SSGB – 01

• QUIZ SSGB - 02 (MULTIPLE CHOICE)

• QUIZ SSGB - 03 (MULTIPLE CHOICE)

• FAILURE MODE & EFFECT ANALYSIS (FMEA)


• PROCESS FMEA CASE STUDY

• EXAMINATION (90 MINUTES, OPEN BOOK TYPE)

PARTICIPATION FEES:
• SR 5000.00 per head.

• Course Fees includes:

* Course-Material
* Training for 4 days
* Tea / Coffee, Snacks and Working-Lunch for the participants
* Examination Fees
* Fees payable to ASCB(E) – UK (GB Pounds 20.00 per head) towards Photo-id Card
and listing of the professionals’ details on UK website.
VENUE:
Hotel, Jeddah
COURSE TIMINGS: 8.30 AM TO 4.30 PM

CERTIFICATE:
• There will be a 90 minutes open-book examination at the end of the course.

• Pass marks are 50%.

• Participants who pass the examination will be awarded a UK Accredited


Lean Six Sigma Green Belt Certification.

• Qualifying participants will be issued Photo-id card from ASCB-U.K., with listing of the
professionals’ names on website of ASCB-U.K.

Note:

➢ Participants must bring calculator (with square-root function) on all 4 days.

For more details please contact:

Zahid Anwar
Training coordinator, MEQMP
training@meqmp.com

UK Accredited Lean Six Sigma Green


Belt Certification Course

REGISTRATION FORM

Name:………………………………………………………………………………………..……………………
Organization:…………………………………………..……Department……………………………………..…
Position…………………………………………………… Email: ………………………………………….……
Address:………………………………………………………………………………..……….…………………
Telephone:…………………………….…Mobile:………….……………………Fax: ………..………………….
Course Title Duration Date & Venue Timing Course
Fees

Lean Six Sigma Green 19-22 April 2010


Belt Certification Course 4 days 8:30 – 4:30 SR 4500

☺ Group registration composed of THREE (3) delegates for Ministries & Companies - 10% Discount
☺ MEQMP Members (as individual/ non-sponsored) - 10%

Discount

Note:
• For Individual/ overseas, payment shall be received upon submission of the completed registration form.
• No Show of participant during the course will be charged in full amount accordingly.
• Cancellation of participant shall be submitted in writing to the MEQMP fifteen days (15 days) before the
said course.
• Course can be re-schedule or cancel due to any reason

Please send this completed form to:


Email: president@meqmp.com Website: www.meqmp.com

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