Nouvelles lignes aériennes,

nouvelles opportunités de marché.

Yves Mabbe
Regulatory & Diplomatic Affairs Manager, TNT Airways S.A.
12 Novembre 2008

UWE, 90 Minutes pour la mobilité

Contents

TNT Express

The European Air Network

The Long Haul Operation

Q&A
TNT Express
The past…
y Created in 1946 in Australia
y One truck, one line haul, 20 people
The past…
Today…
y European Organization (Amsterdam,
Liege, Duiven)
y 2 Divisions : Express and Mail
y Active in more than 200 countries
y More than 160 000 employees
y Operating all kinds of vehicles, from
bicycles to airplanes.
y 11 billions revenues in 2007
 We clearly defined our core market . . .
Our ‘Express’
Speed market definition

• Time certain, next day or

fastest by road (intra-
Same day continent) day certain
delivery
Time certain/
Next day Express • Consignments transported
through a scheduled
network
Economy • Door-to-door track and
Day certain Express trace of individual
Expedited items/consignments
• Often (partial) money-back
Day uncertain/ guarantee
Standard • B2B focus
Weight
> 1 kg 31.5 kg 1,000 kg
Documents Parcels Freight/pallets
Services Trade Production
Office Distribution Centre Factory
 What we offer – International services
An answer for every need

Earliest possible according

Same Day Next following day network

SameDay
9:00 Economy
Express 12:00 Global Express
Express Express

Tailored solution Delivery before Delivery before Express delivery Delayed delivery
for the most 9 AM 12 PM in 200 countries
urgent parcels
How we operate…
Afternoon Overnight Morning

Pick-Up Air or Road Linehaul Delivery

Facilities 30,000 vehicles 45 aircraft connect 25 countries 30,000 vehicles
& fleet 836 depots 3,900 trucks / week connect 34 countries 836 depots

Latest collection Fastest Transit Earliest delivery

Objective Most Reliable Service
Cost Effective Service

State of art information technology

Technology

Global track & trace systems

… Facilities, road and air linehaul connections, PUD …

The Strategic Network and Infrastructure Model
captures all elements to perform optimisation analyses
To provide this offer, we operate 3 networks...
y European Air Network
o European Air Hub is based at Liege Airport
o More than 40 aircraft operating daily to 70 destinations
o Includes Sorting Centre, TNT Airline and Maintenance services

y European Road Network

o European Road Hub is based in Arhnem, NL
o More than 750 trucks and vans operating daily to 33 countries

y International Air Network

o Operating 500 airports connecting almost 1,000 depots in more
than 200 countries using third party carriers
o 4,500 flights each week, transporting 2,600 tons of material
European Air Network Coverage…

4 Helsinki
4 Turku
4 Oslo
4 Stavanger 4 Tallinn
4 Stockholm
4 Edinburgh
4 Belfast 4 Orebro
4 Goteborg
4 Dublin 4 Teesside 4 Riga
4 SNN 4 Billund 4 Malmo
4 Cork 4 Liverpool
4 Kaunas
4 EMA
4 Gdańsk
4 Cardiff4 Stansted Hannover4 Berlin
4 4 Warsaw
4 Liege 4 Erfurt
4 Paris 4 Katowice
4 Rennes 4 Nurnberg
4 Prague 4 Kiev
4 Munich 4 Brno
4 Genève 4 Vienna
4 Bordeaux 4 Basel
4 Budapest 4 Cluj
4 Lyon 4
4 Treviso Ljubljana
4 Bucharest
4 Vigo 4 Vitoria 4 Toulouse 4 Marseille 4Zagreb
4 Milan 4 Timisoara
4 Zaragoza 4Belgrad
4 Porto 4 Bologna 4Sarajevo
4 Madrid 4 Sofia
4 Lisbon 4 Barcelona 4 Roma 4Istanbul
4 Cagliari 4 Pescara 4 Thessaloniki
4 Seville4 Valencia
4Athens
4 Catania
European Road Network

IC

FI
SE TKU RU
NO
EE
Time
HLB LV
GB DK Quality
IE LT Service
NXH QAR BY
WAW Costs
BZQ NL HNJ Coverage
BE DFTDE PL
Systems
LU
LGG CZ UA
GNQ DNG VIE SK Utilisation
FR MD People
CH AT HU
MIL SI TSR RO
HR
IT BA YU
BG
ES MK
AL
MAD GR
TR
International Air Network
International Air network - TOP 250
European Network
“TNT Airlines” in short…
y “TNT Airlines” consist of:
- TNT Airways SA,
SA is a Belgian
licensed airline with HQ and main base
of operation at Liege airport
- TNT Aircraft Maintenance
Services, a PART-145 with main
offices at Stansted airport, UK
- PAN AIR, a Spanish airline with HQ
and main base located at Madrid
airport, Spain
y “TNT Airlines” belong to TNT’s Business
Unit Worldwide Networks, along Liege
Hub, the European Road Network and
Global Networks
y TNT Airways is a fully owned subsidiary of
TNT N.V.
y TNT Airways is approved for:
- Scheduled and Non-scheduled Cargo
- Non-scheduled passenger operations
- To conduct worldwide operations
- Approved for Pilot Training (TRTO)
- Recognised as EU Carrier
- IATA Member Airline
- Member of Flight Safety Foundation
- Employs directly 646 (FTE’s)
- Represents 75% of TNT’s Air Capacity
- Operates daily to over 70 European
destinations
TNT’s Fleet…
Aircraft types operated by TNT Airlines Payload

BAe 146 200 QT 10,000 kg

BAe 146 200 QC 10,800 kg

BAe 146 300 QT 12,500 kg

A 300 44,000 kg
TAY B 737 SF 16,500 kg

B 737 QC 17,000 kg

B 747 117,000 kg

BAe 146 200 QT 10,000 kg

PNR
A 300 44,000 kg

MSA BAe 146 200 QT 10,000 kg

OUTSOURCED ADDITIONAL AIRCRAFT CAPACITY
y Boeing 757-200PF
y >30 Tons Payload
y 15 Containers

y Tupolev TU204-120C
y 29 Tons Payload
y 13 Containers

y Lockheed Electra 188

y 16 Tons Payload
y 8 Containers
European Air Network… Hub and Spoke
KEF OSL TKU
HEL
SVG
ORB LED
TLL
ARN
EDI
A300 BFS GOT RIX
DUB MME
B757 SNN BLL
LPL
KUN
ORK MMX
TU204
EMA GDN
CWL MSQ
LOF TXL
STN HAJ
2
WAW
B737
ERF
BAe146 LGG NUE
RNS KTW KBP
CDG PRG
CO-LOAD
MUC BRQ
F27 BSL
VIE
CLJ
GVA BUD
VGO BOD
LYS TSF
LIN LJU OTP
VIT
ZAG
OPO TLS TSR
BLQ
BEG
MRS
ZAZ
MAD
LIS BCN SJJ
SOF
PSR
VLC CIA SKP
IST
BRI
SKG
SVQ CAG

CMN CTA
ATH
LCA
MLA
TUN
LCA
CMN TUN
Longhaul Network
International Air network - TOP 250
Long Haul operations : 4 New Boeing 747-400ER Freighter

y Is the fastest commercial airplane in production

(Mach .85)
y Offers a 112-tons payload capability over 9,260 km
y Has the most efficient ton-mile costs of any large
freighter

LGG
113t PLD SEA
JFK
PVG NRT
86t PLD
LAX MIA DEL
MEX DXB BOM HKG

NBO SIN
GRU
GIG JNB
PLZ
EZE SYD
Our platforms in emerging markets benefit from
our European expertise of network building
Hoau
The leading freight and parcels
delivery company in China

Speedage
Domestic road network
to provide a platform
Mercúrio for further expansion
Market leadership position in Brazil
to develop into Latin America
In addition to acquisitions, we are extending
road networks in selected emerging markets

Middle-East road network

Asia road network

Phasing in after acquisition

Stabilisation Transition Full Integration

Acquired TNT Acquired TNT TNT New Business Combined

• One country • Process mapping of • Roll-out common • Integrated product

management acquired and Gap processes and offering
• Vision shaping and analysis standards where • Merged infrastructure
communication of • Integration mapping possible • Integrated sales force
structure and projects launch • Move to common • One IT system
• Business continuity & • Co-location major accounts team
• One Brand
risk management • Co-branding • Cross- sale
• One team with aligned
• Performance Tracking • Compensation & • Support function C&B
• Acquisition Steering benefits integration
committee • Systems interface • Customer service
• HR assessment
Where we operate today :
China, Singapore
 TNT B747 Routes

HEL
GOT

AMS

LGG
YVR
FRA

ORD BCN

LAX
PVG
CAN
DXB
HKG

BOG
TNT’s B747 Main Route

SIN

Complementary utilisation under

Wet Lease to partner airline NBO

VCP JNB
TNT in China, the history
y Partnership between local company and TNT to offer service – started in
1988
y In 2003, TNT took full management of its own operation
y After development of services, TNT identifies the Road operator Hoau as
perfect match to develop its business (customers and coverage)
y Hoau is one of the leader on the domestic freight and parcel market in
China
y End 2006, TNT acquires Hoau and launch B747 operations to Shanghai
connecting its core European market to its promising Asian network.
TNT in China, Market position after Hoau’s acquisition
TNT in China, benefits of investment to our service
y Bringing in the international dimension to an already strong domestic operator
y Adding a well developed and experienced road network to our international services
y Wins in range of service (express and economy, special services…)
y Improved competitive transit times for deliveries in 600 cities
y One international multi lingual call centre, one phone number throughout both networks
with expertise in international express deliveries
y Standard online tracking system and if required, TNT can provide the IT solution to
customer
y Customer can trust companies having more than 18 years of business experience in china
y Additional partnerships with Universities for actual and future employee’s training tailorised
to our specific business
y International Quality Standards : TAPA, ISO9001, ISO14001, OSHAS 18001, SA 8000
y The strong local management is a real added value, they know their market best.
y Branding
 TNT in Singapore : Strengthening Southeast Asia Express
network coverage, connectivity and infrastructure
y €100 million to be invested over five years
y Singapore now functions as Southeast Asian hub,
with connection to TNT’s Asia Road Network
y Opening of new hub for the Greater Mekong
region in Rangsit, north of Bangkok
y Healthcare business booming in Singapore: +68% in
2007
y Enjoying strong growth rates in Malaysia, Vietnam
and Indonesia

32
What we are working on:
Brazil, India
TNT in Brazil, the opportunities
y Largest economy in South America, forecasted 5 year double digit growth
rates
y Further growth of international road network into South America
y Players offer limited product portfolio; opportunities for differentiation
y Leadership in the fast-growing Brazilian domestic express market
y First company that offers both international and domestic services into,
within and from Brazil
y Developed industrial base with many multinationals, dominating automotive,
FMCG and chemical industry
TNT in Brazil, some numbers
y Brazilian depots – 130
y International branches – 3
y Hubs – 7
y Vehicles – 1,400
y Sub-contracted vehicles – 2,000

y Road coverage – more than 4,000 cities

y Air coverage – all country
y Employees – 6,500
y Sub-contracted staff – 2,200
y Associates (franchises) – 80
TNT in Brazil : Mercurio’s integration

Brazilian express domestic leader;

TNT (orange) Road Coverage

attend more than 5,000 brazilian cities;

North and Middle West (grey)

are covered by partnership with
Expresso Araçatuba;
133 units
Full Air Coverage within Brazil
by partnership with air companies.
 TNT in India : the opportunities
y Possibility to become the first integrated express operator in the country
y Expected to become one of the Top 5 largest economy in few years to come
y Government confirmed its willingness to improve air and road infrastructure
y TNT has established international business but no domestic presence
y Perfect emulator for our European and Asian Networks
y Booming business in specialized areas like high tech and
pharmaceutical/clinical areas
y 4 regions, 4 hubs (Delhi, Chennai, Kolkata, Mumbai), 4 markets
 TNT in India : Speedage integration
y Family business with more than 10
years of experience on the Indian road
transport market, acquired in 2006
y Full integration in TNT brand since
August 2008
y 3 500 Employees
y 700 Vehicles
y Added 614 depots throughout India
y Entire review of processes and systems
improved reliability by 20%
y New customer service, billing system,
F&A system (SAP), Global IT platform
What’s next ?
 Where are the next opportunities?
y Russia, TNT has already a strong presence with 2 major access points ;
Saint Petersburg and Moscow and invested in 8 other depots in key
locations. TNT connects 5000 cities and saw an increase of 35% of its
activities recently.
y Japan, TNT recently opened a new gateway to Osaka, improving
connectivity between China, Korea and Japan. To be connected with our
Shanghai flight?
y Kenya, TNT recently acquired a consolidator active on the Nairobi air
market
y …
Q and A’s
Yves Mabbe